4.2 (83)
126 Main St, Medway, MA 02053
(508) 533-6228
allfurlovepetgrooming.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Melanie Cohen
2024-02
If I could give zero stars I would. We have been bringing out senior dog here for a few years and most recently brought her in November. When my husband brought her there last week he was abruptly told he needed to wait for them to groom her. We have never been asked to wait before and when he questioned the person at the desk (albeit he may have been harsher than he intended as he was completely take off guard) she told him that the dog could no longer be groomed and to take her home. She was unprofessional and rude to both my husband and myself when I called to inquire if she would reconsider. Apparently the customer is always right does not apply here. If you are looking for a great groomer - don't go to all fur love - go to the Main Groomer in Medway. They had no issue grooming my senior dog and did an amazing job!
Bonnie Caron
2024-03
Love, love , love this place! We’ve brought our dog Brady to them for years…always do a fantastic job! Their staff are incredible…always make you feel welcome and the love they have for all the animals definitely shows! Highly recommend…prices are reasonable as well!
Rebecca Cook
2024-04
Today was my dog’s first day at her new groomers and I was very impressed :) she came out beautifully and she didn’t seem stressed, which makes me happy! Thank you guys.
Gianna Napoli
2024-02
We just got our husky groomed at All Fur Love and he looked amazing! It was very clear that they took their time and went the extra mile to groom him. Greatly appreciated and highly recommend using them!
MAUREEN LANE
2023-12
I brought my toy poodle in as a new customer a few days ago. When I picked her up I could barely recognize her. She was adorable!!! She looked and felt like a little teddy bear. Took less than 2 hours for this total transformation. We have tried several groomers in the 3 years since she rescued me, and this is by far the best she has ever looked and felt.These guys are a pleasure to work with. Everyone is very pleasant. The phones are always answered by an actual person, and we got an appointment in less than a week.We are definitely a very happy customer for life. Thank you All Fur Love and keep up the fabulous work.
House And Hound Concierge
2023-10
I have been taking client dogs to various grooming appointments for several years, and my experiences at All Fur Love the past 3 years have consistently been exceptional. The groomers here exhibit a remarkable level of care and professionalism, and I've been truly impressed by their gentle and patient approach when working with dogs.The do a fantastic job handling doodle haircuts, definitely hard to find. Scheduling with them is a breeze, they are accommodating and flexible, and their pricing is also very fair.I particularly appreciate that your dog doesn't spend the entire day at the groomers, which is not only convenient for you but also beneficial for your dogs well-being. Many other groomers in the area tend to keep pets all day long, causing the dogs unnecessary stress.I will only recommend All Fur Love to all my clients without hesitation. Marquel, the owner, is a pleasure to work with and consistently goes the extra mile to ensure her clients' satisfaction. This establishment truly stands out in the grooming industry, providing both professionalism and a friendly atmosphere.
Dita Mazenkofski
2023-05
Great work with grooming, but very disappointed for not completing their work by providing all the services I pay for, such as brushing teeth, clipping nails and cleaning ears (all extra charges on top of grooming). Have used them two times and both times my pop came home with yucky ears and no teeth brushed. I called after the grooming was done and they told me they cleaned the ears but suggested me to go again and redo them. Ridiculous! I have the picture attached.Why would they wait for the customers to complain in order to do their work complete? And why would they charge me for extra services they didn’t even provide?I’m very disappointed!I’m not returning back here again.
Denise Bain
2023-12
All Fur Love is awesome! Spencer smells great and is so soft when he is done.
Gaurav Baweja
2022-05
I got my dog (Snoopy) groomed today 8/14/21 . It was not a satisfying experience at all. I had requested that his hair should only be removed halfway & not all of it . The person their told me , he has matting so we need to take off a little more but will not be bald. I was expecting his hair cut half length, but he was absolutely bald . He looks skinny & sick. I was expecting as a grooming place I can trust these guys to make him look clean & cute. Considering he is a goldendoddle he needs to have some hair to give him that look. We have to head over for a vacation tomorrow & taking him along … now he looking like this makes us feel terrible .. rather groomed he seems as if he is sick or had some procedure. My first visit at this place was better but this time it was so sad.
Molly O'Neil
2023-05
The people are nice, greeting the people and the dog. They have gotten to know us and our pup well, and take exceptional care. We have a few notes on how to groom our doodle in his files and they do their best to follow those guidelines. My pup trusts them and so do I.
Valentin Komarovskiy
2021-05
Brought my Kerry Blue Terrier and specifically pointed out not to cut the muzzle and not to touch the hair on his forehead. I pointed out that it was a Kerry Blue. I came back and my dog was cut as a poodle! I was in shock! Asked the clerk to print out the notes and she did, the note specifically said he was a Kerry Blue and not to touch the hair on his forehead. The groomer had nothing to say except he thought the dog was a poodle. I will never come back to this place and I dont recommend that you do either. Horrible service, no apology no nothing, shame on you!
Pete
2023-07
This was my favorite place to bring my little buddy for the past 4 yrs.However this is the 3rd time my dog developed a $300. ear infections a day later. It's been noted to his card.It recently happened again.Again This place took no responsibility for it at all!My little buddy has at least 2 weeks of treatments. $400. & CountingI'm looking for good recommendation now!
Plus English
2022-05
My dog went to all fur love today (her bday) and came home looking gorgeous.... So grateful for the amazing job they do and for caring so much for our pets.
Angela Reis
2022-05
The best place ever!!! The groomers are great and the pets are treated with respect and affection!
Caity Beard
2023-05
All Fur Love is definitely not all for love. I have to say this is one of the worst experiences I have every had. They were extremely rude when I came in, and I clearly stated that I would just like my border collies feathers (hair around her tail) trimmed and just for them to brush her out. Shaving or cutting too much of a border collies hair can permanently damage their coat. My dog has been shaved. Her coat is permanently damaged and she will never be able to enjoy the same activities she used to love. She will no longer be able to play in the snow or come on winter hikes because her coat will never grow back fully to be able to protect her from the cold. This could also cause health issues later in her life. I am so sad that her life has been ruined due to one grooming appointment. I am also extremely angry since I specifically stated that border collies can only get trimmed. I work in the dog world and it is so sad when I come across a facility with staff members who have clearly not been trained and have no idea what they are doing. I will be suing. Let’s all cross our finger that this place gets shut down sooner rather than later. I am absolutely disgusted.
Matt S
2022-05
Was referred here by a few friends saying it was the best in the area. They are incredibly receptive to your preferences and efficient with timing. Our dog consistently is done in a 2.5 hour window and even gets to play in the day care with the other dogs while she waits to be picked up (instead of being put in a crate for an unknown period of time as we've experienced with other places). We were very happy with the care our dog gets here and will return soon!
Jasmine Sheridan
2022-05
We had our dog groomed here, this was the third time. We will not come back due to Miranda, think that's her name, lack of customer service and attention to detail. We specifically asked her not to cut our dogs tail, it was done anyway. First time we went the prices was $43 second time it was $62 today it was $73. I question why does the price keep going up she told me that they had the wrong size of our dog and that he's bigger. I told her my dog didn't get bigger since the last time I brought him here she seems to have an attitude and told me that that's just the price. I asked if there were any additional services added she indicated no so again I asked why are the prices higher.A more helpful guy than came out and was capable of properly communicating with me the air that occurred and why they so happily chose to cut my dog's tail. I will not be returning as seems as if request cannot be followed and prices are being arbitrarily increased.
Kathryn Moreau
2021-05
Brought my cat in there today. They fit her in easily based on my schedule. She got a lion cut, bath, and nails; and she looked great! She also acted great after too! Her old groomers stopped taking cats a while ago and since then we have been trying to find a groomer that she was comfortable in; and she acted great when we got home today; even more so than her old groomer she used to go to. Just walked around everyone like she was on the "catwalk" and was cuddly, happy, and playful. I was very very happy today with everything. The staff is also very pleasant and nice, and were very organized and safe with their procedures due to the pandemic. Also very fair priced. I could go on! Raskal and I will definitely be going back!
Kenneth ODonnell
2023-09
The staff is always friendly! They put up with my non stop rambling as well! Lol. Always do a great job grinding down my pups nails.
karenann spender
2019-05
They are great with my senior pup, he always looks awesome, they treat him with care, love
Lana P
2022-05
The best grooming service my dog ever had! The first time he isn’t stressed out and doesn't shake after grooming. Marquel did me a huge favor and helped me a lot with my difficult situation this morning. I can’t thank her enough! Awesome place! Awesome people! Thank you guys so very much for what you doing ❤️
Laura Brown
2022-05
My Shichon, Marvin, visited All Fur Love for the first time today. He’s a bit of a challenge because he’s very dramatic at the groomers! He was returned to me with the best cut EVER!! He is absolutely gorgeous and smells amazing too!! I will definitely be taking him back!!
Lauren Meehan
2022-05
We just brought our Morkie in to be groomed. They did an amazing job. He came out looking so wonderful and smelled amazing. We are so happy we found this place and will definitely be going here from now on. Great service. Our Malcolm looked amazing!
Jasmine Sheridan
2022-05
It was the attitude and customer service. Our dog has been there three times and instead of saying you messed up the pricing, you continue to attempt to debate the bread of my dog and when I asked where there additional services done, because I am trying to understand how the price went from the $50 to the $70, I'm told (in a terrible attitude) that my dog is not a pug. My dog is a sharpi-pug and has always been 50lbs from the day I came there. He is 8yrs old, he didn't change from the first day we began services at your establishment. For future recommendations, the way you handle a situation as such is to say " I'm sorry we messed up the pricing, in the computer we had him as a pug which offset the price. Today we'll charge you the same, as that's our mistake, but for future service said cost will be the price". Opposed to getting and attitude and treating me like a disposable customer. It's not the price that's the issue. It's the disrespect and lack of attention. Not to mention you cut his tail as we indicated we do not wish to have cut.Follow directions and learn custom service skills.Happy holidays.
Luz M Q
2023-05
Went in today to get his nails cut. Brought him in went quickly no problems.
Joanne Grant
2023-05
We don't bring our pet there as often as we should, but when we do, they do a GREAT job!! Dropped her off last week and she was finished in just over an hour and looked/looks BEAUTIFUL!!!!!! We really do recommend them.
Yvette Silva
2020-05
Absolutely awesome groomers! For years I've loved the way they were so friendly & professional! Being going to them for 10 yrs for my past & present furry dogs! Would never consider going anywhere else! Never have to worry about leaving her with them!
Korey Testa
2020-05
I brought my deaf boxer to have a bath and deshedding one Saturday morning. I gave strict strict instructions to not trim his nails. When I picked him up, all four paws had the nails done so short they actually ruptured the qwik and were bleeding like crazy. I called and questioned them about it, they told me the groomer must’ve forgotten to read the groom notes and did it anyways. I then got a call from the real owner Marquel, who was out on maternity leave, she was the most unhelpful owner I have ever had the pleasure of dealing with. It is so incredibly dangerous to not know what exactly your doing while trimming nails. Dogs can die from that and these people seem to care less. I plan on filing a lawsuit against them due to the fact that my dogs rear paws are still bleeding three days later. You’d think they would offer a refund or another way of showing customer service but nope, they laughed at me. My vet said if they were shaved any lower he could have died from blood loss. Please everyone, if you bring your pet to this place, don’t let them near the animals nails. The manager in there even told me that the person doing the first part of the groom, was not experienced and didn’t know how to use the electric nail grinder tool used to shave the nail down. And it’s pretty dirty from the second you walk in the waiting area. I am still so irritated that I brought my dog who was perfectly fine in there, then when I picked him up he was injured. That’s not right and this place should be closed down. The owners can be as nice as pie, but when your hiring inexperienced staff that hurt the animal, being so nice only goes so far. My dog is like my son to me, if the public feels the same about their dog or cat, then do not go to All Fur Love grooming. They should be called All Fur Money because they don’t truly care about their clients or the animals. Good luck everyone!
Joy King
2023-05
This groomer is WONDERFUL. I have two dogs, a miniature golden doodle and a golden retriever, and they always come out looking so adorable! They are very professional and friendly, and I would highly recommend them to anyone!!
Molly Keogh
2020-05
Very disappointed in the service. I brought my dog in for a nail trim and grind. The groomer cut my dog's back left and right paw. There was blood all over both paws and they tried to ignore it. I had to bring him back in and did not even get an apology from the groomer. As I was waiting for my dog to be ready, the employee was screaming at the dogs in doggy day care to stop barking. None of the dogs were being taken care of, played with, or being paid any attention to. I won't be back and would not recommend anyone bring their pet here.
| Monday | 7 AM-6 PM |
|---|---|
| Tuesday | 7 AM-6 PM |
| Wednesday | 7 AM-6 PM |
| Thursday | 7 AM-6 PM |
| Friday | 7 AM-6 PM |
| Saturday | 8 AM-3 PM |
| Sunday | Closed |
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