Marion Animal Hospital

Leigh Gilpin

2024-04

I’d give 0 stars if I could. All they want is your $$$. It does not matter what your wishes are for your pet. They say one thing and do another. Also, Be careful with the grooming department they are not educated on what your animal needs in order to be groomed or not. Pathetic.

Katrina Desroches

2024-04

I have been taking my dogs to this vet office for the last ten years. However, I have decided I will never bring my dogs here again. First, an appointment had been made for my dog for last week that I had NEVER scheduled. I guess it was just scheduled for me with no notice so I had to call and make an appointment that actually worked for my schedule.So, I had to bring my dog in to get two vaccinations. In addition, I wanted to talk with the vet about getting bloodwork done because of an issue I noticed. However, since my dog was taken away from me into a room while I was left to sit in the main lobby by myself (never had this happen), I was not afforded an opportunity to speak with anyone. I never allow my dog to go somewhere without me in a public place, especially when I do not know or fully trust this new vet. I figured they were going to weigh him first or something (which is still odd) but nope. They conducted the whole appointment without me present. To say I was infuriated is an understatement! I also have no idea who this new male veterinarian is but I am not impressed whatsoever. It appears that he likes to upcharge clients and cares more about making money than actually listening to the owners and caring for the patients. He also comes across as condescending to which I have zero tolerance for.Furthermore, I have communicated countless times in the past that my dog is reactive to other strange dogs. Yet, as I impatiently waited alone in the lobby for my dog to be given back to me, the vet tech decides she is going to bring my dog into the main lobby area where there is another dog sitting two feet away from me. Luckily I reacted quickly enough to grab the leash and walk out the correct door to avoid any incident. The vet tech had the audacity to ask if I had paid yet which I had to snap back at her that I was bringing my dog outside to my vehicle and that I would be back. I was able to safely get my dog to the vehicle and had to walk back inside the lobby to pay for my appointment and was slapped with a bill of over $200. The additional costs were never discussed with me at any point. I should not be charged for things that were not clearly discussed with me first that I would have then agreed or not agreed to on the spot. Unbelievable! I was never afforded the opportunity to speak with any vet in detail and this office should be ashamed of what transpired.This vet office used to be exceptional and I can’t believe what a disaster it has become. I am still FURIOUS. I have recommended so many people to this vet over the last 10+ years and will be warning all of them of how much it has gone downhill.

Ron Porzio

2024-03

Great office, helpful staff. We have been patients of Dr. Crowley for about 8 years now. Very happy with them

M E

2023-06

I had a really scary moment this week where my cat vomited blood. My usual vet, who I had even just seen that morning to pick up a prescription, wouldn't see her at any point that week because they didn't have time. They recommended I take her to an emergency vet or call around.My cat was otherwise acting normal and was stable. I didn't want to drive her 45 minutes to the ER and spend 8 hours in my car waiting for her to be seen. I didn't want to take up valuable emergency resources from other pets that weren't stable. I unfortunately know what it's like to lose a pet at an animal ER.I called 11 different local vets. 11. None were willing to see my sick cat this week. My last call was Marion, and they were the only place willing to fit her into their schedule during the week. They also informed me there was an urgent care in Plymouth. I had no idea. I'm a local groomer and a lot of my clients love Marion, and now I can see why.I ended up bringing my cat to the urgent care, but I am very thankful for Marion Animal Hospital being willing to see a new sick client and informing me about urgent care. Thank you so much.

Eleni Dupuis

2023-05

I had been bringing my dog and cats to Marion for years. In the past three months I have spent over 2K in routine visits. The service and staff are great, however, they are no longer economically sustainable for our family. They cost more than other local vets for their services. I was given the estimate at time of drop off (not at the pre operative appointment that also cost me about $400). After the sticker shock of $700, I frantically called to stop the procedure but it was too late. Dr. Francis took $200 off and asked me to find another vet. I had already found one, but after all of the money and the vaccines for life enrollment for my pets, I found it incredibly neglectful and disrespectful. Also a bit pretentious. They lack a sense of empathy and humanity especially in this case of wrongdoing. But I suppose if you live in Marion, cost is of no concern to you ;).

Taylor Smith

2023-05

Marion animal hospital is one of the best veterinarian offices around. I wouldn’t trust anyone else with my animals. All the techs are kind and gentle and treat your pets like their own. The veterinarians are highly knowledgeable and thorough!I bring my personal animals as well as many rescue animals from local cat rescue. Dr Francis is always willing to go the extra mile for the worst cases we see. Also shout out to Kennedy for fielding all my phone calls and Eli for always being there to help us financially!

Daniel Akins

2023-09

This has been my veterinarian for over 9 years for my three dogs and never have a problem with them and they are always accommodating very respectful and compassionate.

Alex Freund

2023-05

Best veterinarian office EVER!! By far the best customer service I have ever experienced. I am a crazy dog dad, and I have called many times with questions/concerns regarding our two dogs. We’ve been clients for 7 years and cannot rave enough about the men and women that work here. We love you, Marion Animal Hospital!

Kristin Lewis

2022-05

First off, I want to say that Marion Animal Hospital is a great facility that I recommend to all of my friends who are local to the area. My only complaint is that they have changed their hours and show no signs of going back. It is a shame. I work during the day Monday through Friday and they have taken away both their evening and weekend hours. It has made it a lot more difficult to make appointments without having to take time off of work or relying on family members to help out. It's an hour drive round trip to get there and their latest times are hard to come by because everyone else also works during the week and they took away Saturdays. I am disappointed that I have to switch vets in order to accommodate our schedules. More places need to accommodate working people. Taking time off is okay sometimes, but when you have your own doctor's appointments and more than one cat, it can be difficult to get time off when needed. Bring back Saturdays. We don't even go into the clinic anyways. There is no excuse as to why there are at least 5 doctors and not one of them can rotate a Saturday once a month? Please.

Shawna F

2022-05

The last year has been full of poor experiences here, and I've had many visits as I had 3 cats, 2 of which were kittens getting up to date. I don't have it in me to write out all my experiences as it is long, but I have taken my kitties elsewhere now. I appreciate the office manager being kind and hearing me out in my long conversation with him. However, I am still very bothered and disappointed by my experiences.

stephen dupuis

2023-05

Price gouging at its worst. Calling around, found kitten/cat spays to be $100 for the pre opp visit and $350 for the actual surgery. This was same cost at 3 different hospitals I called locally. Marion's is SEVEN HUNDRED! not counting the pre opp costs that rang in over $300. Care more about money than you or your pets so we'll be going elsewhere.

Susan Hamilton

2016-05

I took both my dogs there a few days ago for shots and again I was treated very courteous and friendly. The doctor was great and very good with my animals as were the staff. I would recommend Marion Animal Hospital to anyone I know. I have friends coming down from NY soon and I will definitely recommend they use your facility. I am returning this month for a booster for both of my dogs and a grooming for one and again I know I will be treated well.

Melissa Hutcheson

2021-05

I’ve been bringing my kittens here since I got them from rescue. The staff never transferred the cats over to my name even though I had brought them several times. We are getting a new puppy, so I wanted to go ahead and make his appointment. Upon giving the receptionist my name, she tells me I’m not in the system and therefore I am a new client. She then tells me they are not accepting new clients right now and that I would have to find another place to take my puppy. The vets are great with the animals. They are not great with the people!

Kimberly Cambra

2019-05

The vets and vet techs here are the BEST. They are always friendly, welcoming, accommodating, and professional and their rates are super reasonable. And I especially love that they treat ALL dog breeds with love, care, and respect (which is most important to me as a pitbull mom and advocate)! 💙🐾

Nikkie Farrah

2020-05

Best vetanarian around! Absolutely love taking my two hounds here, they are so helpful,knowledgeable,they treat my dogs with such love and care. Their prices are very reasonable and they work with u on payment plans.

April Myslf

2019-05

Marion Animal Hospital staff is great! They care for my cranky old lady cat (16 +years old) to my five month old very energetic puppy! My animals are my babies, and Marion Animal Hospital understands that by helping me provide the very best life for them!

Meghan Pace

2019-05

This place was so great. They were super friendly and caring. They took extra care to make sure both us and our cat were at ease and the bill was way less than other vets.

Jessica Thompson

2021-05

As a young woman I have never been treated so awfully by the grown man that is there office manager. Spoken to so poorly/ talked down to. Have been a patient here forever but after this last experience I will never give them business again or recommend them to anyone. Very very upsetting.They also keep deleting my review lol so they clearly Fîlter and delete anything they don’t like. False advertisement.

Matthew Boucher

2020-05

We have been going here since we got our Pitbull as a puppy 6 years ago. He has bad skin allergies and thankful the vet gave us the options that fit our budget. No matter where you go Vets are expensive so it will always come down to how you are treated. Always been nice to us even when I've seen how people can look at us when they see we have an American Pitbull Terrier.

Karen Audet

2019-05

They are very comforting when the time comes to putting your pet at peace. Lost my dog of 14 years in Jan and my cat of 17 years last week. I am very thankful for their compassion.

Alicia M

2023-05

The staff here are all wonderful, and the practice doesn't take advantage of your wallet in any way. Their prices are very fair.

Mary Mungo

2016-05

The staff and management at the Marion Animal Hospital are wonderful! I have always been treated very nice and so has my pets. They are so knowledgeable about the pets. I love all of them at the Marion Animal Hospital. Thank you for all you do!!

Henry Danico

2019-05

Very good with my shy cats. Also the sink is cat friendly

Bonnie Tallman

2019-05

I took in 2 Boxers who were enrolled in the vaccines for life program. Both owners passed away recently due to cancer. I was "cheerfully" told by a gentleman named Eli that unfortunately the program can not be transferred but offered to send me paperwork so I could enroll. I would think that with the devastating and extenuating circumstances they would keep the dogs on the program without charging another fee. I guess Marion Animal Hospital needs the $120 more than they care about keeping a patient.* in addition to this review, I had posted this exact review on Marion Animal Hospital FB page, which was deleted by them twice, and which I was blocked from their page. I sent them an email asking them why my review was deleted ,no response. I explained I accept their decision but I believe it's in moral distaste considering the circumstances. Apparently , they think so as well, otherwise why would they feel the need to delete my review and block me from their page?

Lillian McWilliams

2019-05

We have been taking our Fur Babies here since they were puppies. The staff is amazing, and I love the vaccines for life program. Would not go anywhere else except in an emergency.

Mystee Hazard

2022-05

Love the staff and doctors they are very nice and comforting I have always brought my animals to them my fur babies are worth every penny they are family my kids

Allison Denning

2016-05

Amazing staff here! They care and they listen. I always recommend them and will never go elsewhere! Thank you so much for caring for my pets ♡!

Newton Mazz

2019-05

My cat had a hair cut here and came out spectacular, staff is friendly and so caring..they are my new vet for sure! Very informative and gently with vaccinations too!

Marguerite G. Spaziano

2022-05

The friendly staff, quick service . I have never waited long once I arrive for any of my appointment. The best STAFF ON THE EAST COAST.

Pamela Robinson

2018-05

I have been a client with Marion Animal Hospital for 10 years. I have received the best of care for all my animals. All the veterinarian are very knowledgeable and compassionate.