Walgreens

2.8 (51)

21 Joyce St, Lynn, MA 01902
(781) 593-1070
walgreens.com

Claimed
Drug store
Beauty supply store
Convenience store
Cosmetics store
Greeting card shop
Perfume store
Stationery store
Drugstore chain with health & beauty aids, prescriptions & photo services, plus mini-mart basics.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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eneida alvarez

2024-03

One of the managers named Sophin was watching me the whole time in the store like I was a criminal and she made me feel uncomfortable. I was talking to another employee and she would watch us and interrupt our conversation.

Dennis Reyes

2023-10

Subject: Complaint about Poor Customer Service at Walgreens PharmacyDear Walgreens Customer Service,I am writing to express my disappointment and frustration regarding the customer service I received at one of your Walgreens pharmacy locations. On 09/25/23 I visited the Joyce Walgreens pharmacy store to seek assistance with my prescription, and I had an extremely unpleasant experience.The individual who was assigned to assist me, a young lady whose name I unfortunately did not catch, exhibited a level of rudeness and lack of manners that left me quite taken aback. Her demeanor was unprofessional, and she appeared disinterested in helping me. Her tone of voice and choice of words were disrespectful and did not align with the level of service I have come to expect from Walgreens.I understand that everyone can have off days, but such behavior from a customer service representative is unacceptable. I believe it's important for all employees, especially those in direct contact with customers, to exhibit courtesy, patience, and professionalism at all times.I hope that this incident is not indicative of the overall service standards at Walgreens, as I have been a loyal customer for a considerable amount of time. I trust that Walgreens takes customer feedback seriously and will take the necessary steps to address this issue.I kindly request that you investigate this matter further, and I would appreciate it if you could provide me with feedback on the steps being taken to prevent such incidents in the future. Excellent customer service is a key factor in retaining loyal customers, and I believe this issue deserves your immediate attention.Thank you for taking the time to review my complaint. I look forward to hearing from you soon and hope for a prompt resolution to this matter.

MamaWolf Venom

2019-05

My everyday go-to drug store. I pick pickup my prescriptions and do my shopping here. Theres an ATM at the door incase you need to takeout money. Staff is always nice. They usually always have good deals. SC & IG :angeliquepagan

Spiro

2024-04

Horrible customer service, prices are hidden from view. Then I ask about photo albums and the manager tells me we don’t control inventory the Main Office sends it out.

Philip Mendez

2023-05

Pharmacy staff are very personable and are very busy all of the time! They have never been rude or unprofessional to me. If you do your best to be courteous they are very reasonable!

Luciano Cleaning

2022-05

I walk in for a passport photo for my kid (4yearsold) and he waited 10+ no one showed up , let me mention that the cashier called the person, manager walked by and just said to call the employees by the names to the cashier. I was ignored for 20 minutes but it’s ok I wasn’t in a hurry and I’m the one needing service.The girl looked bothered to do her job and was rude at all times. Long story short the girl came took the picture I pay and left. Since I don’t learn my lesson I came back with my 18 months old for the same service. Waited Again ( I need the service ) someone came and told me that they only do passports pictures to kid 5 and older not babies. No body asked me my son age the first time I was there earlier in the morning( my 4 years old ). I didn’t see no paper that say anything like that but I didn’t want to argue and left. I won’t be wasting time here

Angie Rodriguez

2022-05

After being on the phone for 20 minutes where they would answer and keep on putting me on hold I had to go in person to where they were only assisting one person in front of them. I’m speaking to the pharmacist apparently my prenatal vitamins weren’t sent then upon a second look apparently that appeared so I ended up going the whole weekend without because clearly people can’t check correct. They didn’t check thoroughly now I have to wait an additional 10 to 15 minutes besides going the weekend without it.

sTaTiiCz -Cl1pZ

2021-05

MICRO CENTER, Great place to get acquired with our computer needs! This year one of my children wanted to build their own computer and gratefully one of the employees at the Microcenter offered to do the "walk-through" of helping me with purchases, many pieces and ultimately finishing off the list that I had because it was a long one and got me in and out. Was informative of warranties Etc. And that was my experience.Great people!!

James N. Zaharias

2019-05

I asked to manager to look into a product on the shelf, and left my number and email, never got back to me, (this is six months later), obviously the store and/or the manager doesn't care about their customers, go elsewhere. Also this walgreens pharmacy needs to hire more staff, I spent a hour on hold trying to get thru regarding a prescription needed immediately, I went on walgreens pharmacy chat, and they looked it up, and said the store should have filled it, but possibly didn't update their rx system. I'm taking my business elsewhere this store sucks horribly.

Jackie Times

2021-05

Rude lazy people working at the store. They seem like they are about to sleep all the time. You hardly can find someone at the register. They are not willing to help customer, they are arrogant! Go to the one in Lewis street, much better!

Giovanni Salazar

2022-05

The worst Walgreens I’ve been to they never open up on time and they are slow all the time at the registers. They need to find people who will open up this place on time. Says they open at 8 Am and it’s almost 9 and they are not open

Charles Dello Russo

2023-09

Above average as Walgreens go, pharmacy is a + and organized sha bàqaàa3A

Lila Holguin

2023-05

Worst store ever never want to do regular return everyone is confused they don’t nobody doing I had to wait 30 minutes I still didn’t get my refund

Jaze McAskill

2024-03

Very efficient pharmacy

Patricia Jalbert

2022-05

Walgreens is always a nice place to go. Not crowded, clean, polite associates. I usually walk out with what I went in for.

Dr. D.H. Der Kazarian PhD MPH MS

2023-05

OVER PRICED & DON'T USUALLY SHOP HERE, JUST LOOKING FOR ORGANIC BREAD WHICH THEY DON'T CARRY?

Chad Nelson

2023-05

Always under stocked and gates down typically gates down 10 to 15 before closing time....

Neli Baptista

2022-05

The parking lot is awful and the pot holes are just like to the extreme horrible.They need to fix the parking .

tonya shoup

2019-05

On hold for anywhere from 1/2 hour and on with pharmacy just to tell them I need my INSULIN today not tomorrow after 11. Worst pharmacy ive ever used

Jennifer Bollen

2020-05

If there was an option for zero stars that would have been my preference for courtesy, cleanliness and professionalism

Kimberly Parsons

2022-05

Works well with covid 19 vaccines excellent pharmacy also walking distance downtown

Carlos David

2022-05

Horrible pharmacy please don’t waste your time

Omar Padro

2020-05

Medications always in back order the pharmacy is the worst its been 3 months and they say the same, going with CVS

Kay M

2019-05

Pharmacy is AWFUL. Staff is lazy, unprofessional, disorganized, rude and incompetent.

W1DMARK DUVA1

2021-05

There wasn't a line! The Cashier was nice!

Jess Mtz

2020-05

Horrible pharmacists with horrible customer service! Will never use them again.

Jessica Miller

2021-05

Some of the cashiers are super rude and unprofessional here!

Jen

2020-05

When are they gonna restock roblox gift cards

Pamela Marquez

2018-05

It's just like any other regular pharmacy.

Joe Mostacci

2019-05

Very professional manger. Great place!

Opening Hours

Monday 8 AM-9 PM
Tuesday 8 AM-9 PM
Wednesday 8 AM-9 PM
Thursday 8 AM-9 PM
Friday 8 AM-9 PM
Saturday 8 AM-9 PM
Sunday 8 AM-9 PM

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