Walgreens

B L

2024-01

Alana (I think that's her name?) at the pharmacy desk was super nice! She was so helpful and kind. Also she was super professional when some guy in line was being a total creep, kudos to her for that, she handled an awkward situation so professionally. That being said I had to remove a star because the main pharmacist, although nice, seemed a little underprepared for who he could administer the Abrysvo vaccine to. I wouldn't have made the appointment if I didn't qualify based on the Walgreen's website, the CDC website, and Abrysvo's website. The confusion was eventually worked out, and I guess it is a new situation.. but yeah. Just surprised the appointment was almost cancelled.

Li Wang

2023-11

Didn't take my insurance and pharmacists were rude. This is the closest pharmacy near umass campus too. They also never have your medication even if they do take your insurance. Terrible.

Nilay Patel

2023-11

First time walking in and guess what? its a last time, Never go for any service here, 4 Passport photo $36.10 haha same thing at CVS $22. Damn expensive place..

Christina Rohrbacher

2023-05

I thought I could make an appointment for a quick flu shot but clearly this was a huge mistake. The pharmacy is dirty, I waited 20 minutes just to get the shot, and they didn’t have access to the patient questionnaire I filled out online. The pharmacy techs were openly discussing not feeling well and being sick but coming to work anyway. This place is a nightmare. Stay away.

Leidy Hidalgo

2023-07

Great service from staff member with pink hair and staff member with blue hair. They were very kind and helped me safely wrap my package. It's so refreshing seeing good customer service these days.

Kristi McDowell

2022-05

In 3 years of living within this pharmacy's vicinity, I've not once been able to successfully pick up my medication in a timely manner. They only ever have 1 teenager working the pharmacy, where patients line up down an aisle in a store where mask policies are not enforced while their colleagues do who knows what back there but it's absolutely not processing prescriptions with any sense of urgency and wearing their masks under their noses. If there's anywhere for the omicron variant to breed, it's going to be where a gaggle of sick people are forced to into tight quarters with no protection.

B B

2023-05

I went to the store today 08/27/2022, around 8:40. I tried to look for some make up items and I had trouble finding them. I asked the worker (Maria) there to help me and she was not FRIENDLY AND NOT HELPFUL AT ALL. She ignored me the first time when I asked her about the mascara. She told me I don’t work in the make up section and she just walked away and she did not even wait for me to finish my question. I came to the counter and asked if there is anyone working in the make up section to help me find another item that I needed but she just said NO. I left Walgreens without getting any items and just a dissatisfied service.

Megan Caterino

2023-12

The Walgreens in Billerica moved to Rite Aide, but they have nothing there. What a bummer. Kinda really blows bag!!

Jonathan Nevins

2022-05

Pharmacy constantly hangs up after putting you on hold for 5+ minutes multiple times. Consistently mess up prescriptions resulting in delay of filling them. Awful customer service where they don't acknowledge you at the counter for multiple minutes. Just say I'll be with you in a minute as opposed to going right in front my and avoiding eye contact. From pharmacist on down.

Cindy Barnhart

2023-05

I thought today the pharmacy staff did a great job. I was getting a covid booster and they were having trouble getting it to go through. But they got it to work and I got my booster shot. Very nice and pleasant people. Thank you for all your help!!

Katy Ortiz-Algarin

2022-05

Went in to find a profuct which was a lower price on the Walgreens app for the location I was at... When I asked a associate if they priced matched online, I got a quick No. I also asked another associate and she seemed annoyed and just moved her head side to side.. So I decided to do a online order to pick it up since I was trying to save money. I then asked another associate if they recieved my order and asked her if they did price match, the polite young lady said ✔️Yes, only if the product is the exact one you want in the store and is not on Sale online. ✔️ (The product I needed was not on Sale). I wish I didnt have to go through the hassle of doing an online order just because someone didnt know the policy, but at least I left with the product I needed. 🤷🏽‍♀️⚠️PER WALGREENS WEBSITE POLICY.Upon request, Walgreens stores will price match to Walgreens.com regular price. Online sale/promotional offers, pricing resulting from a typographical error, previous days pricing, contact lenses, photo, pharmacy, and health services are excluded. ➡️ Item must be identical in brand name, description, size, weight, color, quantity, and model number. ⬅️ If item is out of stock at the store, no rain checks will be issued for a price match. A Walgreens team member will validate price. Screen shots or printouts will not be accepted as proof of price. Price match is limited to one transaction per customer per day. Stores reserve the right to limit the amount of price adjustments made in a single transaction. Price match requirements subject to change.

Hamza

2022-05

I went for a covid test and the result came back way passed 72h.Per regulations, you have to take the test within 72h but Walgreens can't guarantee that.If you ever need covid test for travel, I'd suggest CVS or a CVS rapid covid test (if it's acceptable) but never a normal Walgreens PCR as it's not reliable and you'll be risking losing your flight.

Freidrichm

2022-05

This has got to be the messiest, slowest and most disorganized pharmacy in Lowell . You do your part, call, set an appointment, come on time, and they still keep you waiting, no explanation, the line to pick up meds is always long, the employees are always confused about what is what and who is who. Get it together!

Angel Nieves

2023-05

Amanda. Store front Mgr. Needs revaluatuon. I brought item to pay. She said it's $5.99. But they were several items the same on the rack. Amanda said no its $5.99. As a customer I asked for to see where u got it from. Amanda said I don't have to see anything..it's to early for this. I went back to the items to investigate. I took a photo. I'm latino..and a pastor. My wife whose Asian was in front of me. Amanda didn't know that was my wife. Wife told me Amanda was saying nasty things when I walked away. I returned to the register. I told Amanda..there's a mistake, cause there's several items not just one. I said please look why I I assumed. Amanda said I don't have to look at nothing again. Amanda was not desculating but escalating the issue by escalating with hand movement. Amanda so called store front Mgr. .made me upset. I replied I don't use foul language..but if I would I'll vomit everything I have. Your rude as aMgr. Amand in lowell Broadway store..said .. I'm a rapper andwill curse you out...n threatened me withnon entrance to the store. I'm a pastor..at 17 usmc veteran. Vietnam. 23 Nicaragua..died twice.. I am returningtothestore to report Amanda's actions. I'll have my video on when I return to speak to Amanda's Mgr. It would of been very nice n ez to walk me me to the items and show it was the stores items on the the wrong place. But Amanda..with dirty clothes..n.dirty mouth. To have been professional and informative..instead of stating I'm a rapper n curse me out.

SpongeBob SquarePants

2022-05

My printing order got purposely delayed from 12:00pm (original pickup time) all the way to 4:00pm (the time it was ready for pickup). The store doesn't seem busy, but it made me upset.

David Musoke

2022-05

Called in for my Covid test today and the phone menu system will not permit me to talk to a pharmacist. Been stuck in cyclical menu hell forever. Not good service at all.

K Z

2023-08

The pharmacy no longer takes my health insurance. I have to find a new one that's not that close to me.

Farrah Evans

2021-05

This has to be the worst and most incompetent retail pharmacy that I've ever been to. Slow as a tortoise, with absolutely no sense of urgency even as the line wraps around

Mandy Benson

2022-05

It's should not take 47 minutes in the drive thru with only four cars me being the fourth. I am handicapped and getting out to walk in was not a option even though I wish I could have.

Brenda Rodriguez

2023-05

I have been calling the pharmacy and waiting they make u stay online waiting to hang up phone calls or not pick up 😕 Walgreen at 276Broadway st Lowell ma

Joe Wilkins

2021-05

I’m a fan of all Walgreens. I shop here 4 days a week . It’s clean convenient and the staff is helpful and nice.

Mr. Le (Lo Le)

2022-05

I've called 4x to regards of medication and have been hung up on ALL 4 TIMES!!! Trust the reviews, this location is horrible!!!