Key Food Supermarket

3.9 (59)

459 Main St, Indian Orchard, MA 01151
(413) 301-6156
keyfood.com

Claimed
Supermarket
Grocery store
Produce market
Chain offering groceries & household goods, such as cleaning supplies & beauty products.

Service options

  • In-store shopping

Accessibility

  • Wheelchair accessible parking lot

Planning

  • Quick visit

Payments

  • Credit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Uh Oh

2024-05

This is sausage covered with mold and the package filled with mold. Spoke to Edward. Asked for a refund.. he told me he'd figure out a solution.-repeatedly said we'll figure it out - what does THAT MEAN? I want a refund.... I had to repeat 11 times that I'd like a refund.Then he continuously called me sweetheart. I asked him not to, repeatedly, he kept doing it and saying "I'm sorry I keep calling you sweetheart, sweetheart" ..I then asked for his higher up and he said he's the highest, no one is above him. Will take more photos..I told my friend DO NOT SHOP THERE..this was the first buy from this nasty establishment 🤮.... What's the solution to this issue??? A prompt refund. Tf or less customers ✊🏼😂 either way

Lirymar Rivera

2024-04

I decided to stop by the store because Aldi‘s was closed on Easter and it was the worst decision. I paid $90 for almost nothing, I didn’t even get the essentials for the week. I go to Aldi‘s, I get my essentials and I get meat for the week and I spend about $120-$150. The store is way too expensive to be put in this neighborhood knowing that there are low income people here. Also, make sure to check your receipt and ensure that they’re not charging you double. Do not go here!!

Jazen Rangel

2024-02

Bring back Save A Lot. This store is crazy expensive and sells expired food. Literally bought cheese whales that expired later in the week. I really wish they never bought out Save A Lot. The food variety is garbage and the prices are way too high for expired food and rotting fruits. Went to buy a mango a couple of weeks ago and they all looked dehydrated and like they been there for months. I am not exaggerating. Their Pork chops are white and dry in the freezer. I'm not the smartest man but I know raw pork chops should be pink not white. When it was Save A Lot there used to be a lot more customers I can see why this store is dead on a daily. How is Valentine's day next week but they still got CHRISTMAS CANDIES and Christmas foods still up. That shows how expired and little they care about their food

Ricky

2024-04

Not only the prices increased 40% from where The save a lot that used to be here, but additionally a gallon of milk that was priced $3.60 was charged at $4.99? (See photo) SHOPPER BEWARE, these business tactics are the same as dollar general where these chains pretty much steal from low income towns by offering bogus prices and charging more at the register.

Sarah S

2024-04

Wish I could give 0 stars. Killed Save A Lot so I'm boycotting them. Im not afraid to say that I'm an old employee that they basically drove out. They basically drove all us out. BULLY OWNERS that only care about themselves. A little birdie told me they take old meat from another store and bring it to this store and repackage as new, wouldn't doubt it in the slightest. BEWARE!!

Cheveka Maldonado

2024-03

Thieves!!! Bring save a lot back!!! The prices are ridiculous! The community can't afford it!! Whoever is giving a good review either works for them or family! They all stand in the front watching you like they never saw people before! They got rid of great employees and you feel so uncomfortable now!

Peter L

2024-02

We shopped here for over 20 hrs when it was Save-a-lot, and it was always affordable. The new store is horribly over-priced. $3.19 for a can of soup! Sorry, Key Foods, you can't profit off a low-income neighborhood like I.O. We'll take our business elsewhere. Shameful!

Cheveka Maldonado

2024-03

Horrible service, Horrible prices! Feel so uncomfortable! Don't shop here!! They are stealing from the community 12 dollars for flour I got it for 5 at stop n shop and fresh! The food is old there!

Wendy Resto

2024-02

Since this place took over it's awful. You're being watched in every which way while you shop. Cameras EVERYWHERE now. The lady at the register saw I had broken eggs and was told by the guy who watches everything at the register to just carry on and not say anything. They have people pretending to shop and pretend to restock even though it's full. Went to get meat one day and there was a dead bug in the meats. Don't recommend this place at all. Wouldn't even give it 1 star.

El Fe

2024-05

Everyone is on point about this place. It's disgusting, sells moldy food.... This isn't even expired, you can tell it sat out HOW LONG... Before melting and going bad, then being frozen AGAIN and sold

M P

2023-12

This location has reasonable prices. Everything is clean and organized. I like how they are always stocked with anything I need. I also like the changes they are making to this place. Highly recommend coming here!

Theresa Berard

2024-03

Great selection of fresh produce and herbs. Staff is friendly and they are expanding the store. Indian Orchard is a food desert and this has been much needed!

YaGoonie 5.3

2024-01

Ridiculous high prices!! Another person shopping there said the same thing. You're better off going to Aldi down the road or even big y or stop & shop. Was my first and last time going to this place. Too bad save a lot is gone

Matt Kolakowski

2024-05

One of the best supermarkets I have ever been to! Everyone MUST go!!

Adam L

2024-01

Prices are HIGHER than Stop&Shop & Big Y. Not worth it. Has look & feel of a discount grocery store but Prices above the "full price"

Jony Perez

2024-02

Great prices very clean I like the change and they have all the ethnic products 👍🏿👍🏿

Jackie Plasencia

2024-02

Very good products,great prices!! You’ll find everything you’re looking for!! There doing a great job👍🏼👍🏼

Stephens- Refrigeration@gmail.com Stephens

2024-03

Love all of the jamaican selection they have at this store. Fresh bananas, fresh yams, yuca.

Alexis Atkins

2024-03

Best customer service experience ever needed very grateful for the help at register best hospitality

Melody Rivera

2023-12

The staff are super friendly and went above and beyond to make sure I got what I needed!

Monica Cruz

2024-03

Very clean, Fresh food and lovely customer service 😍

C.K.

2024-03

It’s always clean and the workers are very nice and helpful.

Donna Kosinski

2023-12

No prices on the food.. what they charge has to be the wrong price..very high..no bargains..don't go there

Jenalize maldonado

2024-03

prices are too high, bring back save alot

Mariel Nunez

2024-03

Best place around the area

Gregory Castillo

2023-12

Friendly staff, great prices!

Jeans (Jeans)

2024-03

Excellent customer service

Audrey Perez

2023-12

Great customer service

Juanito

2024-03

Thievies

Ryan Cruz

2024-03

Friendly staff

Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 8 AM-9 PM

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