CVS

Maryann Cullinane

2024-03

The worst pharmacy wait ever. 35+ min in the drive thru. 2nd time waiting for prescriptions here. Last time told 1/2 hour. Waited over an hour only to be told it still wasn't ready to come inside and had to rewait over 20 min in a line. Only to be told it still wasn't ready.

David Ritchkoff

2023-10

Today my husband I had our RSV and Covid boosters. The entire staff was friendly, respectful and helpful. The Pharmacist gave us our shots and he was friendly, thorough, totally professional...his skills were very high as I did not even feel either of the shots. We then bought an item and the cashier was so helpful applying our discounts to our item which saved us 8 dollars off a 10 dollar item...wow!!! This Hyde Park CVS is top notch...kudos to all the staff.

Marilyn Salgado

2023-10

I have been supporting this CVS for over 20 years and I feel that as time passes the customer service just get's worse and worse. Especially the pharmacy. I just waited in line for my prescription and when I finally got to the register the person tells me there is no prescription for me, when I called it in and received the text notification that it was ready. There was no "I'm sorry for the inconvenience" just "I have no prescriptions under your name". When I explained to him I received notification, he didn't care and was very condescending and rude. CVS you must do better.

Zobeida Medero

2024-01

I transferred my mother's prescription earlier today and the lack of compassion and empathy is disgusting how is it that I submitted the scripts at 4:30 and gave the information both via phone and app is 7:30 they just told me it will take up 2 day for the scripts to be transferred she just had a massive stroke and they just dismissed people from getting their life savings medication do better cvs. Smh

Roberto Joel Gutiérrez

2023-10

I tried to get cash back using Apple Pay and I was told after taping my phone on the machine that you can’t get cash back using Apple Pay. I told the employee I didn’t want the item anymore and left the store because I was in a rush to get to work and she authorized the payment without my consent. Very unprofessional and very illegal. I don’t recommend using Apple Pay here or shopping here.UpdateIssue was resolved

An It

2023-05

7pm bivalent booster vaccine appointment. Sitting here 20 mins and they can’t be bothered. Been up there every 10 mins to ask how much longer and the pharmacists there roll their eyes and keep saying “the pharmacist will be with you in a second”. Why even have appointment slots if you can’t be bothered to handle it. God knows how much longer it’ll be.Update: it was 32 mins and the pharmacist gave me an attitude. DO NOT GO HERE. Their priority is making sure their ever increasing prescription line is served before they get you vaccinated even if you have an appointment and giving you the jab takes 30 seconds start to finish. They didn’t even tell me to sit for 15 mins (which is protocol). Guess they couldn’t be bothered to do it right. I stopped counting at 18 people that they served in line before me and that line was 4 people long when I arrived there.

Giuliana Sarro

2023-05

Rude cashiers, they would rather be on their phones been helping the customer. The supervisor wasn’t much better give the jobs people who actually would appreciate and probably do a really good job at it go there if you want to be talked to rudely or not be helped.

Tee Noble

2024-01

Customer service is awfulThey will have you standing at the register and not even acknowledge you

laferne nathan

2023-05

Was in a mv accident, had a lot if back pain went to this pharmacy and was totally ignored! 3 persons working I was the only customer! Had to shout and beg for someone to come to the counter. The girl that came was passively aggressive and had an attitude I felt so disrespected and disregarded. I will NEVER visit this pharmacy again, will be asking for my other medication be sent to another pharmacy!

Lea Attieh Bellan

2021-05

Very knowledgeable and helpful staff. Pharmacist Rita was so patient answering all my questions. Won't hesitate twice recommending her. The gentleman at the vaccin registration table is so funny, and help ease nervous patients . Thank you for your great service and hope you and all staff members stay healthy!

Tina Abijaoude

2021-05

I had a great experience at the CVS in Hyde Park, especially when I went to get my vaccine! Rita and her staff made the process smooth and easy. I recommend this CVS for all your pharmaceutical needs!

Jessica Rodriguez

2023-05

I called the pharmacy for my prescription the lady had an attitude problem as if she did not want to attend me and ready to just hang up without answering my questions i said excuse me I need your manager she said she was the manager I said no can't be not with that attitude I ask for someone else to attend me she said no one is available I said ok I will call the front of the pharmacy and hung up I then call the front they said the manager not there he will be in tomorrow really this a joke or what people like this shouldn't be working if you don't want to attend and speak to people don't work if I'm being polite and calling to ask about my prescription that's your job you get paid for don't work then if you don't know how to talk to people or treat people I changed to Walgreens immediately I called they did their job and spoke to me correct without attitude I didn't have to feel like I was such a bother just for one question it was such a bother for the poor woman in the cvs pharmacy the pharmacist that's claims to be manager

Desiree Ruiz

2023-05

I love all the staff there they are all amazing people very nice ! I wish the store would invest more money into keeping the shelves stocked up compared to other stores they have less on hand.

David Wright

2020-05

My doctor called in a prescription last Thursday. It is now Monday. The surly woman at the counter has, in the worst attitude I’ve encountered today, informed me that it will take 30 minutes to fulfill my prescription. This is nearly as bad as the last time I came here and they told me it would take 3 hours to fill my prescription for pain medication. I suppose o was just supposed to suffer for that time. I said I wouldn’t come back here and didn’t. I asked my doctor to call the prescription to another pharmacy, but there was a mix up. I’m now sitting in CVS with a host of frustrated people waiting for medicine that we hope to receive before we pass away from this ridiculously long wait.

Nadine Samaha

2021-05

We went to CVS Hyde Park for our covid vaccine, very well organized. The pharmacists and staff were wonderful. Stay safe and thank you for all your doing!

Dominique Leggett

2023-09

Pharmacy completely sucks here ! Drive thru for what? You don’t even come to the window and help anyone !!!

Richard Basteri

2019-05

The pharmacy is hit or miss... I believe they are overwhelmed. Not sure. I usually go to the CVS in the Seaport and the staff their is amazing. Willing to go the extra mile and genuinely care about you and your wellbeing.My example for this review would be a prescription I need that is not in stock which I was told the would put on hold then hung up. I have had this happen before at my other CVS and they called around until they were able to fill the Rx. I guess I have to call and ask if other random CVS's in the area to see if they have my medication in stock.

Theresa Lynch

2019-05

I wish i could give 0 stars. I called in my script in at 10 am. Got there at 5:15 pm after waiting in line for 10 minutes she told me to wait until she waited on the other 4 people in line behind me and she will get it ready. Not even ready yet. I called it in over 6 hrs ago and they are just filling it now and she gives me an attitude like its my fault. Terrible service. Lousy attitudes.

Marlene Sabeh

2021-05

Excellent pharmacy services!! A special shout out to Pharmacist Rita Aoun for going out of her way to assist me and my daughter! She is simply amazing :)

Hanane Badran

2021-05

We went there for our covid vaccine. Everything was on time and very safe and organized . The pharmacist in charge was very nice and very professional. . I will give it five star and recommend everyone to go there

Yves Auguste

2017-05

Great customer service experience for the past four months. However, I did experienced the worst CVS pharmacy experience with an Asian phamarcy Thecnician there. Where I called the main office for him about his behavior and customer service skill.

Fabiola Bousseau

2020-05

Always late with meds refills. They have caused me to start antibiotic treatment late twice. It seems that there is no desire to improve this from the staff. I have considered switching several times if not for convenience.

Diana Ortiz-Oller

2019-05

Nadyne the pharmacist and the rest of the pharmacy staff at this location really give true meaning to going above and beyond when it comes to customer service! My husband had a total knee replacement two weeks ago and unfortunately has been experiencing a lot of post-op complications. A verbal change to his medication caused my husband to overmedicate. When I went to have his prescription refilled Nadyne quickly picked up on the error and flagged my husband’s provider on the mistake. Of course this meant a delay in his prescription being refilled and furthermore me freaking out when we realized the mistake. Nadyne was very patient with me, explaining where the error was and assured me it would all get straightened out. Nadyne continuously tried to get the provider on the phone and once we were able to get in touch with my husband’s provider, Nadyne was able to rectify the mistake that could of potentially cost my husband his life if he would of continued to overmedicate. God bless Nadyne and her fellow pharmacy staff on duty! Their patience and compassion is deeply appreciated!

Victor Valdez

2023-05

The Hyde Park CVS is a very good store. They usually have whatever you need and you always find a parking spot.

Valeriya Gutnik

2021-05

Best CVS in the town. Rita was very helpful. I went there to do my vaccine and got the best customer service experience ever!

kimberly

2019-05

The Dumbest "pharamacist" I use that term loosely I have met. They always mess up my prescription doses or lose the prescription altogether. They are ALL dumb as a rock there!!! Do not waste your time

Erin Ward

2019-05

Been standing in the pharmacy line for 30min while THREE pharmacy staff work on ONE persons medications. There is ALWAYS a line. It’s not worth your time. Just go to a different CVS.

Diane Rios

2018-05

Stores hours say they they open at 8am but when I got to the store there was a hand written sign on the door that said they open at 9am. When they finally managed to open the store there shelves where still un stocked with most items still missing. I couldn't find what I needed because no one was willing to help.

BTG Management

2021-05

Great service. Very well organized. I got my COVID vaccine shots and Rita Aoun was on top of it.

Sarah Homsy

2021-05

Rita gave me the Covid vaccine and it was a good experience. She made me feel comfortable even though I hate needles