Pupcakes! Pet Boutique & Grooming

Brian Kuchta

2023-08

Great place to pick up some treats for the dogs. Lots of help from the person working here as well. I will come back if ever in town again. Love the deserts for the dogs as well. The set up inside the store was also neat and orderly.

Debra Abel

2021-05

Holly is compassionate about animals. She is knowledgeable regarding all aspects of your animals needs. She takes the time to assist you if your animal has special needs.Her groomer Mercedes is spectacular. My advice best in Cape Cod.

Moon Frank Mary

2024-01

Not what I was hoping for. I think they are fine, nice enough, they shampooed and cut my dogs hair and trimmed her nails. It took almost 2 1/2 hours so it was a lot of work. I have a 6 month old whoodle and she needed a trim. It was her first haircut.I brought in my own shampoo, a Burt's Bees dog shampoo and asked if they would use it but they said they wouldn't. They said they had a fragrance free shampoo they could use which I took a look at and it seemed okay. I should have opened the bottle to smell it.The haircut's okay. I wish they had left more on her face but I wasn't specific about what I wanted other than the overall length and leaving her tail alone which they did.When I picked her up I didn't get to talk with the groomer so I don't know how she did in there. But that was because my son got her and I came in a minute too late.It cost $150 plus the tip which was more than I was expecting but also it took a long time, longer than I thought it would so that's not a complaint, just information.When we got in the car with her all we could smell was the fragrance from the shampoo. We took her to the beach to let her run around and get curly again and hoped the salt water and sun would wash off the smell but of course that didn't work.I brought her home and put her in the tub and washed her with the Burt's Bees but she still smells like perfume. Fragrance is so hard to get rid of which is why I didn't want them to use their shampoo.Oh well, live and learn.I think overall, they are fine but I don't think I'll go back. I'm sort of particular about chemicals and smells and toxins, but that's just me.I also wish I had brought a picture of what I wanted. I told myself to do that and then forgot.I'm neither here nor there about them but thought I'd share my experience in case it helps you decide whether or not to try them out and suggest your bring a photo of what you like. It's a bummer to spend so much money and not love the result.

Jane Schofield

2023-05

Young woman was so nice an accommodating. She got me in right away. Was so gentle with my dog who is very nervous around new people. She gave me back wonderful feed back on my baby. The store is wonderful all catering dogs. Toys, clothes, treats. What a wonderful find this place is. Can't say enough on how happy I am.

Peter Brabeck

2023-07

Warmth, from the second you walk in the one word that comes to mind is warmth. This spot is run by someone who so clearly loves everyone’s four legged family as well as the people who shop here. I was walking my pup across the street and on the way to dinner with the family and thought how nice it would be to grab a little something for the pup. Walking in we were greeted with such personal and lovely people. It felt like family. My pup was in heaven, treats so gloriously curated and even a little doggie treat bar complete with pupachinnos, something I am so happy to know exists! If you are around in Hyannis with a pup or want to get a gift for someone you love this is purely perfect. I’m overjoyed I stepped in. It’s rare that a single shop can make an evening and this one really did

Abby Levandoski

2023-05

I couldn’t say enough about how lovely our shopping experience here was. We had our two standard poodle puppies with us and they helped us find a new harness for our female pup. We were camping and her harness had a small tear in it. We had our kids and dogs with us and they were so kind and helpful. We live in CT and can’t wait to go back!

Miriam Costa

2022-05

I brought my dog there for grooming because it had many knots. The attendant told me the whole process would take about 4 hours because it would be a slow process to not traumatize the dog, information that I confirmed in eight groomers. As the initial treatment given to her was quite satisfactory, I preferred to have the grooming done right there, at Pupcakes, even though it was a little more expensive. I left the dog at the scheduled time. Exactly an hour and a half later I was informed that the grooming had been completed. Why so fast? Since the day of the grooming I have not recognized her. She was always happy, playful, loved to run everywhere. Since the day of the grooming she shakes all the time. She doesn't eat properly, doesn't drink water, hides in corners, or under anything that can keep her away from us. The vet said these are symptoms of trauma. Exactly as told by the attendant that this is what would happen if the big clipping like that was done quickly. I will not go back to this establishment ever again. If you have love for your dog think about it.

gene bachman

2024-02

Love this place always come for my Murphys birthday cake and a toy, staffs super friendly

Peyton Evans

2023-05

This is such a beautiful, friendly, happy place. I am writing to say that Alex the groomer does the most perfect a job on my dog Henry. I am so grateful. I wish I lived here year/round so Henry could get Alex’s attention every six weeks. Thank you Alex! Great store, loads of dog food and toys and accessories. And pupcakes.

Pippa Norris

2023-05

Useless. Made an appointment for my labradoodle well in advance, 6 weeks after her previous cut. When I brought her in groomer said that she was matted and needed to be shaved all over. Ridiculous. There were areas which needed brushing out and trimmed back but she is brushed daily and shampooed regularly. The attitude was also fairly rude and take it or leave it, without any attempt to work with me as a new client. I left.

Thiago Manganelli

2022-05

Excellent services!First time I experience such a good customer service compared to all the other grooming places I’ve been in the area.Thank you!

James H

2021-05

Great place for pet supplies and toys. Great selection of toys, collars, clothing, etc. I always like stopping here for a birthday cake for my pup on her special day. Friendly owner, although sometimes doesn't know when to stop selling. There is a dog grooming/bathing stations in the back of the store so plenty of reasons to revisit. She's had doggie pools out in front of her shop all summer for visiting dogs. Worth the visit.

Laura Carter

2021-05

We saw the cool store front (we spoil our rescue pups 🐾) and wanted to shop for our 4 dogs (between two couples) at Pupcakes today. We were the only ones there at the time and the owner apparently heard us discussing one of the items for sale amongst ourselves at the entrance. She said she could explain the cost of the item since we were “shouting through the door” about it. She mentioned it not once but twice. Sadly, we were turned away by her negativity and chose not to shop in her lovely store. Wishing her business the best at this difficult time but also suggest a more positive and welcoming attitude.

Alan

2022-05

Cute little dog store with clothing, food , and deserts for dogs. They also have a grooming service.Went there in the winter so they had a large variety of coats. All made by Goobys. Cost is based on size starting at $35 for very small the going to $39 and up for larger sizes.They also have waterproof boots for $27 for two. So you need two sets. Liked the socks for $10 which are not waterproof but have a plastic sole so they can be worn outside to keep their feet warm or in summer to stop them from burning.Also liked the beautifully decorated deserts. Think they are around $2.50 each.

Ralph Sion

2021-05

The store owner was very friendly and helpful. She helped us to try sizes on our dog Indy. We adapted a havanese and the owner gave us some potty training tips. Very knowledgable. Would recommend you to make a visit and buy some great stuff for your pet when you visit the cape.

Donna Oneil

2023-05

Very clean store and grooming facility. Wonderful array of clothing, leash’s , treats etc.

Nanda Scarpa

2022-05

I have a 100lb Bouvier, they groom her to absolute perfection every time! She comes home fluffy and smelling great! The owners are always kind and helpful. The store has a huge variety of products and the cutest bandanas in town😍😍😍

Eliana Scarpa

2022-05

Great experience every time I go to for a grooming! They work effortlessly to make the dogs feel cared for and comfortable in the environment. One of the best smelling stores I’ve been to and so organized!

Lauren Hull

2020-05

My husband and I stopped in your store last Thursday. We had a great time chatting with you. Chloe loves the treats we purchased. You have a great variety of unique items in your store.

patricia callahan

2021-05

This Pet Boutique Is the best in the cape not only does the owner have a bakery for our animals but she has an amazing collection of clothes and assessories and toys galore! She is the friendliest owner I've ever met and her groomer is fantastic first time I've been down the cape and found a groomer that knows what they are doing for my Pooka I can't say enough good things about this place go there and check it out u won't be disappointed!

Audra Hayes (Audgie)

2022-05

PupCakes saved Our Life. Our PuppySon which is a 25 - 30lb American Eskimo was traumatized his first time being groomed. He wouldn't even let me bath, blow-dry, or brush him anymore Which he used to Love💕 I'm sure everyone who reads this has a pet like myself who considers them there Son or Daughter. Plus with our PupBoy being a rescue and everything he went through from birth until we found him at about a year old. It makes me very angry your FurBaby should always be happy with their groomer.. Thanks to PupCakes Our Son was the happiest we have seen him after a groom!!

Becky Wyble

2019-05

They were so friendly and nice. They took a picture of our puppy to put up. They had fresh water for the dogs to drink . They had homemade treats. The prices on most things were good with a great variety.

Erica

2019-05

Holly is the best! Super knowledgeable about all her products for pups, kitties, and birds, too! The dog wash is a God send for my back. If you need a cute gift for a pet lover or your pooch, Pupcakes is sure to deliver. The cookies look good enough for people food!

Debra Pierce

2018-05

Went in for a bath with a dog very frightened of baths, Owner was fully aware of this. My Dog was put in tub in noose and then we were left while owner waited on customer in front of store, (I had offered to wait while she assisted customer) by the time she came back to assist me my dog was beside himself. I told owner we were not going to move forward with bath. She agreed and gave me a brush to brush him while my friend bathed her two dogs. After brushing, I was given a daily spray to spray him with which I did. I was charged the full $25.00 for the privilege of brushing my dog myself and a spritz of doggie perfume. My friend was chastised for giving her pup too many store treats while bathing her.

Alessandra knipp

2022-05

I have two dogs one puppy and a 13 y.o one. I told them that I was worried about lily my 13 y.o ,because she has a very fragile skin and also some health problems, but they were absolutely lovely and took a very good care of them, I highly recommend anyone to go there, they are all pretty adorable people. 🐶🐶❤️

Amy Crocker

2021-05

I needed to have my dog groomed and due to Covid-19 I hadn't been able to find anyone. I heard they were open and made an appointment. They were very nice, listened to my concerns and did a wonderful job. Very impressive., their quality and kindness. Definitely rrvommended

Da Fonz

2023-05

We have been bringing our Golden Retriever (Teddy) here since he was a puppy for treats and grooming. First - they have an amazing selection of fun treats. My kids love picking out goodies at the doggie bakery and we like the Earth Animal line of “no hide” bones.Second - I have found their grooming services to be superb. We don’t get a haircut often but we bring him for a bath, nails, teeth every 5 weeks. We love love love the way he smells after. One reviewer stated their dog was “too fragrant”. We think the shampoo and good smell is the best part. Our kids love the way Teddy smells afterwards.The owner is kind and responsive and we have had no issues.As far as their prices we have have found them to be fairly priced. We like supporting a local place and family and I would recommend Pupcakes wholeheartedly.Jesse

Patrick R

2017-05

Great place to stop in and grab something fur any pet occasion. They have a great selection of treats, toys, and much more! The owners are great with customers and pets are welcome inside.While you're down here grabbing some food or souvenirs for everyone else on your list, don't forget those who missed you most!

Barbara Harwood

2022-05

Always a necessary stop for us to treat our dogs. I always get the great cookies and treats. My daughter always stocks up on the ocean themed toys for them!

Sheila vieira

2022-05

Highly recommend! Great customer service and they always do a good job on my dog. Dropped him off yesterday and came out smelling like a rose....