4.8 (314)
231 Main St, Hyannis, MA 02601
(508) 775-0620
bradfordsace.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Peter Bertling
2024-05
I bought a battery powered lawnmower, leaf blower, and reciprocating saw (all same brand) in one transaction, so it wasn't cheap. There was a promotion running where I should have gotten a free battery. I didn't even think about it the tools were priced with battery or tool only. Needless to say, I didn't get my promotional free battery. The next day, Dawn did some work to track me down to make sure I got my free battery. I had dropped my landline and that was associated with my account, but she tracked down my daughter and left a message with her, hoping it would get to me. This is one of many reasons I shop at Bradford's - personal service and they go above and beyond for their customers. They'll have what you need or will get it for you. If you need it immediately, they have no problem telling you where to go (other local stores, of course) to find it. You won't get that service at a big box store.
Jackie Wilhoite
2024-05
Can’t ask for a better hardware store Bradford’s they have the best crew in there and you can’t find any other hardware store with the employees who are willing to help you in anyway or if you need help they’re always there to help you. They are great. I wouldn’t shop nowhere else.
N F
2024-04
Great help bit pricey. But knowledgeable staff. Very polite but sometimes you just wanna look yourself lol
karyn morris
2024-02
This is the best hardware store in the whole world! Not only well stocked with anything you need, and not only are the staff knowledgeable and friendly but will go the extra extra mile!!!
JamaicanJeffYT
2023-09
All staffs are exceptional. Stopped by with a pump I was trying to fix for 4 hours and Charlie helped us and he got it done in 5 minutes without breaking a sweat and recommended parts that we needed. Charlie is amazing and I hope he's recognized for his efforts. Thanks Charlie 🙏🏾❤️
Kay
2023-12
Had what I needed. Staff was helpful and pleasant. Always get great service.
Kelly Fernald
2023-05
This is my favorite hardware store. The staff is normally very friendly and helpful. Unfortunately, the last two times I went in I dealt with a woman name Dauna who had a huge attitude and was rude to me two days in a row. Even when I killed her with kindness, she reflects badly for your store.
Jam1
2023-10
Ace Hardware is the Best hardware store period. Bradfords staff very helpful, attentive, knowledgeable, professional- Everything an Employer wants in a employee in a retail setting. They have it all, anything u need at a hardware store. I have been here often due to my job for the past 6 months and I would give them # 10 Stars if possible. Screen repairs also !
D. Kov
2023-08
I love this local hardware store. Everyone is helpful and they know lots of stuff. The opposite attitude of home depot, friendly. And they always have what I'm looking for.
D H
2024-02
Great Local Hardware Store with friendly service and advice.
Georgina Campbell
2023-12
Always has what I'm looking for; savings in time and money. Great quality.
Paul Williams
2023-05
I went in looking for a plug for my sink and they had the most amazing selection I've ever seen.. There must have been at least 20 different. The staff were very nice and helpful and I only paid $3.59 for the plug. What's not to like?
Georgina & Jimmy Campbell
2023-11
Love that smell! Grease, sawdust, gadgets...well...you know...Great Sales!!! Convenient rear, off-street parking.
Ariel Folkerts
2023-05
The best! Staff are so helpful and patient. I'm always suprised with the volume of items - they always have what I need. Shop local and skip Home Depot chaos!
Alex Rockefeller
2023-07
I was in town for my Bachelorette when my earring broke. We searched our Airbnb and we didn’t have the tools necessary to fix it. We found the nearest hardware store to try to buy pliers. Instead, we met Charlie who took time to fix my earring for me! It was a tricky fix, but he took his time and didn’t even think about giving up. His kindness helped us out and set our day back on track! Our bachelorette trip hero! Thank you Charlie and the girl who helped him and us!
Alfred Dorsett
2023-05
I entered looking for a specific small ratchet for screwdriver bits, to work in a small access. Sandy assisted me. She understood what I needed, but at the usual location where similar small tools were, we had no success. She apologized for not being able to help me.I chose to stay and have a look at the extensive inventory they offered on display. About twenty minutes had passed, when she found me and presented me with exactly what I wanted. She thought I had l gone, but was happy to show me my sort after tool that she located. Now my weekend project can be completed. Thanks for your diligent assistance, Sandy.
Thalles Winner
2022-05
What a huge store! wow! So many things to buy in it! I even got lost haha! Erin & Carol were so nice and friendly! Gary from the paint department is also a nice guy! so helpful! Great customer service! Good job guys!
Gary Brennan
2023-05
The staff is always friendly and helpful. Bradford's has a a long history of quality service. Their locksmith department is also well known. I have always found the items I have been looking for.
Richard Peterson
2023-08
This is the best hardware store I’ve ever seen! The place to go for hard to find stuff.
william salvaggio
2021-05
Awesome StaffAwesome productsGreat LocationReasonable pricesFive StarThanks
Sharon Christensen
2022-05
Great store. Prices can be a little high but they make up for it with customer service. Already a pleasure to walk in with my dog. She is always given a treat! Its a small gesture but to me, it makes a big difference!
Bill Walker
2022-05
Wonderful service! We wanted a Weber grill , Mike was very helpful and knowledgeable and Nannette was as well. We bought a grill, it was the same price as home depot but the grill was fully assembled. A great experience
carol cetrino
2023-08
What a great Ace hardware store ! Great service and if you can’t find it somewhere else’s go to Bradfords they will have it !
Sharon Kennedy
2023-11
Knowledgeable and friendly staff. Will help you find what you need.
Ron G
2022-05
30 year customer, can't recall ever having a pleasant experience. strictly a convenience to me. it's too bad really when mom and pop stores are getting run out due to bigbox stores, you would think they could be nice to their customers.
Eric Schwaab
2023-05
Great hardware store. Close to downtown Excellent staff. I lost a set of key yesterday and got a whole chain replaced for $10. Plus, they have RV keys.
Mark Dupont
2023-05
Nice local well stocked Ace hardware store. Besides the usual hardware stock they have a large selection of cleaning products. Good key making and paint department as well.
Homer Ray III
2022-05
Found what I needed after four different attempts at other retailers. They have such a wide and complete selection of items I have to remember to save time and go there first. Prices in line so very worthwhile stop.
Leslie-Ann Morse
2022-05
Bradford's is always great. Very knowledgeable staff. I spent years looking for replacements for the glass clips on my wood stove. Their staff found a supplier within 5 minutes. Higher recommendation.
John Burnett
2022-05
Great community hardware store with very helpful staff and a little bit of everything you need. Recently had a complete do over. The store is clean and well organized and it's a lot easier to find things.
| Monday | 7 AM-6 PM |
|---|---|
| Tuesday | 7 AM-6 PM |
| Wednesday | 7 AM-6 PM |
| Thursday | 7 AM-6 PM |
| Friday | 7 AM-6 PM |
| Saturday | 7 AM-6 PM |
| Sunday | 8 AM-4 PM |
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