3 (19)
160 Reservoir St, Holden, MA 01520
(508) 829-7631
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
dawn marie bigger
2023-05
my experience has been overall pretty Good. I can clearly see the pharmacy staff is Overworked, little space. They appear to be balancing the Best they Can w/ what they have too work with. It's actually Not the staff's fault, it's CVS's Fault. I don't feel we should punish the staff. I've witnessed over & over them busting themselves to the seems; they are out straight at almost ALL TIMES! *Be Kind when they appear to be Trying their Best, doing their Best.
Richard Renshaw
2023-05
Twice in past 5 days CVS Holden has shown online or by phone that an Rx was ready for pickup. Both times this was not true. Multiple trips required to pick up supposedly ready Rx. Waste of gas and money.Finally ordered 1 of the Rx OTC medical supplies from Amazon. $5.00 cheaper for twice as much. Lesson learned.
Posi Cast
2022-05
I think most reviews are being a little harsh giving 1 star for the pharmacy while saying the staff is awesome. The pharmacy def and I mean def needs a staff change or a software change, sometimes they don’t have the prescription even when I get the message saying that it’s filled. I’ve never had a problem with the people, it’s just the most inconvenient pharmacy to go to if you need to pick up meds in a rush
John Man
2020-05
I have to agree with what most others are saying, the staff seems great but the pharmacy operation needs an overhaul. The staff (understandably) always seems overworked and exhausted. Medicines can either not be located quickly or are not ready. I have seen bigger CVS pharmacies work more efficiently.Maybe add a staff member or two and come up with a better system of storing and retrieving meds. I am pretty sure the process will be more automated as time goes on.
Jamie Andreson
2022-05
Beware of the cashier that will try and repeatedly scam you into signing up for the new $5 a month program. When I figured out what she was doing i pressed no on the key pad. We went through this song and dance 3 times with her repeatedly trying to get me to sign up and showing me the same screen to approve the recurring fee again and again. I had to walk out. What an absolutely terrible experience. So disappointed and will take my business to Walgreens in town.
Elizabeth Dyer
2023-05
I went in today and my card was not working for some reason. I went to pay with cash but was short $0.05 and the cashier was nice and gave me a nickel someone else had left behind. This was so very kind of her and much appreciated! All staff was polite and kind! Thank you.
Roland Lee
2020-05
The BEST PHARMACY PERIOD... If you need a prescription filled by people with competence and very very pleasant attitudes no matter the situation then you need to go here! If this is a little out of the way the drive can be pleasant if you drive by the reservoir.. its beautiful and never traffic...BIG RESPECT FOR THIS PHARMACY. I WISH ALL WALGREENS WERE LIKE THIS ONE!
Natalie Dellecese
2020-05
No one ever answers the phone and they’re slow as molasses. One star because at least they’re friendly at the counter in person. They need to staff for phone coverage and are desperately missing a drive thru. Moving onto Walgreens in town!
Chelsea Phillips
2020-05
Not a very good good place. You call and wait on hold for at least 30 mins every single time before they even answer. My medication never gets filled when it gets called in- i have to call and make sure they fill it or else I wouldn’t get my meds for a week after. Horrible place. Friendly staff but that’s about it
D P
2021-05
Broncaid is an over the counter bronchodilator. CVS charges $15.99 for it, but WALMART ONLY CHARGES $5.98!!!!Highway ribbery!!!
Dan Davis
2019-05
While the folks there are GREAT, and I mean that, the pharmacy wait is always to long. They need more space and help.
Paul Murphy
2020-05
45 minutes in a line to pick up one prescription. Ended up leaving without picking it up. Will be switching to Walgreens down the street...
Denise
2022-05
Went there for Covid booster. Extremely professional. Put me at ease.
Kelly Balko
2018-05
Very friendly staff!
Debbie Bosse
2022-05
VERY VERY RUDE!!!
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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