Have A Heart Animal Hospital, A Thrive Pet Healthcare Partner

John Remy

2024-01

As always, the team at Have A Heart treat my girls as if they are their own. Bring in a puppy and they turn into kids seeing a puppy for the first time. We're in good hands.

Viviana Noble - Colombo

2024-01

Have a Heart animal hospital staff were amazing, they are a sister hospital from where we usually go. Our vet called them to see if they could get us in for my Roxy girl who is a 5 year old boxer and they scheduled us right away. We showed up 15 min early and took us right away… the front staff and the vet tech were friendly, understanding and helpful. We got to meet Dr. Nicless and she was very knowledgeable, caring and explained what was happening with Roxy’s leg. They did all the right things for my baby and sent us back home to heal my baby girl back. Dr. Nickless asked for a two week follow up to make sure Roxy has healed right and hoping we don’t need Knee surgery down the road .The cost of the was less than what I was expecting and thankful the staff explained the cost to me before I agreed to it. We also invest in pet insurance so it’s not a big hole in our pocket.Highly recommend them and can’t wait to see the results of my baby girl.

Conor O'Reilly

2020-05

Nice waiting room. Friendly and knowledgeable desk staff. Vet techs and DVMs are kind, compassionate, very knowledgeable, and thorough. If your pet is a member of your family get them the best care in the area at Have a Heart!

Allison

2024-02

Wouldn’t refill a medication for a terminal pet even though they saw him 2.5 wks ago and $1000 was spent. He’s in pain and no help from them

Lauren Dembowski

2023-10

I just bought my American bully there the other day they said I should put him down. I brought him for a second opinion at Bulger animal Hospital. My dog is completely fine. This place should be put out of business. Disgusting. You want to kill my dog

Jaimi Cody

2023-05

My pup is 13 years old and I've been going to Have a Heart for about 7 years. I've been really lucky in that he hasn't really needed to go to the vet many times in his life, but now that he is older he's had some issues come up and we've been visiting them more often. This past week he has had some stomach issues that were worrying me and they got us in right away and made sure to check him over and run the proper tests. They never push me to do anything excessive test wise and give me a rundown of the price before they proceed just to know what I should expect. Dr. Grambow always explains everything and takes his time and lets you ask all the questions you need. Everyone there is very friendly! I would recommend them to anyone!

pascale moussa

2023-05

Highly recommend! I initially came here because I had an awful experience with the previous hospital I brought my dog to and it turned out to be the best decision I could’ve made! The staff is incredible and they do everything that they can to make sure your pet is okay! They won’t ever have you waiting months just to book an appointment with them and they can easily recognize an emergency over the phone and get your pet seen ASAP.

Meg

2023-05

The medical staff is on point but the front staff is absolutely terrible, I can’t even get my cat who was last seen a couple years ago with a diagnosis of asthma and he takes medication on a as needed basis when symptoms pop up, I wanted to refill his medication and they called back saying he needs to be seen first with a well visit, they didn’t have anything open until next week or week after. My cat is suffering with asthma symptoms, this should be considered am emergency visit but not enough to go to an emergency hospital. I asked and asked if they could squeeze him in and nothing. I’m relying on their sister hospital in Salem nh to help me, so far they have been a lot more helpful and nicer. I am astounded by the front staff help.

Kerri Raso

2018-05

Have a Heart is always a great experience with trustworthy professional staff. The facility is clean and inviting. The staff is super friendly, always knowledgeable and I completely trust them to keep my furry little guy in good health. They are so great with my nervous puppy and always manage to put him at ease almost immediately. I would recommend this place to anyone!

Merissa L-J

2023-05

I have been with Dr. Grambow since 2008, followed him from his old practice, and this place is so much better and every one is fantastic caring and cognizant of the cost of taking care of a pet. I won't go anywhere else if I don't have to.

Jonah S.

2021-05

I brought my brother's pregnant dog there. He paid for an x-ray, and later followed the vet's advice to have a few labs done which he also paid for. When we went to pick her up, we found out that we had 3 payment options. Cash, credit, or some dog insurance loan program that he would have to get approved for. With no option to be billed, the dog would've basically been held for ransom if my brother hadn't been able to borrow money (meanwhile his dog is due within a week for puppies). Oh yeah, did I mention that we received no due date and that they still haven't given us the x-ray after 3 days? Another oh yeah, they didn't even do one of the labs that they tagged an extra $100 on to this ransom for. They gave him a vial and told him to fill it with her poop and bring it back. So why was he not only charged in advance, but also held accountable as if they already completed the task? The only reason I don't give one star is because the staff was nice and maybe we just got them at a bad time. I know it's not the staff's fault. It's whoever writes the rule's fault. If you read this, WE WANT THOSE X-RAYS PLEASE.

Dorothea Klein

2018-05

My dog was very sick and even though Have A Heart Animal Hospital was not my regular vet, they immediately saw my little patient. Dr. Grambow is very sensitive to your pet's needs and also considers your wallet.On a follow up visit I dropped off a urine sample from my pet which accidentally leaked out the container onto the receptionists desk. She was very compassionate and quick in her clean up which made me feel comfortable.Highly recommended.

Cynthia Chasse

2023-05

We had a wonderful experience with Dr. Walt Grambow and vet tech Breanna for our first visit with our new puppy. They were very thorough, kind and caring. Thank you!

Leonard Brilliante

2019-05

We have been taking our dog to the Have a Heart Animal Hospital for the past 4 years The practice was highly recommended to us. The doctors and the staff are all remarkable and attentive at his visits. We had a bit of a scare last year where we rushed him to the hospital as we thought he was having some sort of seizure. Thankfully we found that it was reverse sneezing and happens with some dogs. Dr. Grambow took the time to explain what was going on as well as providing literature to read. I would wholeheartedly recommend the practice.

Mandi Ledwith

2021-05

Our puppy fractured her leg and the care we received at Have a Heart was great. They were very mindful of the cost and the care. They are professional, personable and kind. She even came out with a heart on her cast.

Katelyn Noyes

2021-05

My cat had fallen ill a couple of days before 4th of July weekend, and was excessively vomiting while refusing water & food after chewing on a house plant. The second day of his illness I brought him to a 24/7 veterinary hospital where I was charged 922.00 for x-rays and blood work, and told that while the results were normal, the cat had a fever and they did not know why and we were sent on our way. The doctor told me if he continued to throw up, he would have to come back to the hospital and be admitted. The next morning my poor kitty was super lethargic and looked terrible. I was heartbroken thinking he wasn’t going to get better. I called two vets in southern NH, both of which my cat and family was seeing/had seen. One told me to call back around noon, and the phone was off the hook from 11:30 a.m. onward. The other told me they just didn’t have time to see him. I was panicking when I called Have a Heart. I can not begin to describe the amazing experience I had with this veterinary hospital and its staff. Without any prior knowledge of my cat, the lovely technician agreed to see him within a couple hours the same day. They treated me and my pet so compassionately, and the vet called me personally to go over his treatment plan and explain it thoroughly; he was absolutely INCREDIBLE!!!! He sent me home with some special food and gave me some take-home meds to soothe my cat’s stomach. Within an hour and a half my cat was eating again, it it was the GREATEST FEELING OF RELIEF. The vet even told me he would have a member of the staff follow up with me in the morning. I was so impressed by the professionalism, and beyond moved by the compassion and empathy they showed me during a time where I felt helpless and desperate. I will never go anywhere else again. I could not recommend more highly. THANK YOU HAVE A HEART, you’re all definitely living up to the name!!!

Margo Davolio

2018-05

We have had such excellent service just love how everyone treats us gentle especially my baby Gracie. I have been with them for 2 years since the passing of my other baby peanut who was only 10 years old. Had a bad experience with another vet who never helped. Then I met the husband and wife team. I can't tell people enough. They never make you feel bad.

Meghan Flynn

2021-05

My rambunctious cat, who doesn’t like anyone, feels very comfortable here. Every time we have gone the staff has been extremely nice and the vet even took the time to explain how procedures worked before starting. Also, COVID restrictions are being taken seriously which is always a great comfort.

Sadie Thompson

2022-05

Awesome vet and vet tech team, especially for rabbit owners! This vet was recommended to me because the veterinarian owns rabbits and took care of my senior buns with extreme care and compassion. I live about 40 minutes away but this place is so worth it!

Karen Sarazin

2020-05

Dr. Grambow and the entire staff were wonderful to me and my dog. They are very kind and caring and the facility is extremely clean. They explain everything completely and make sure you understand and are very kind and compassionate.. we will definitely go there again if needed.

K. Z

2019-05

I brought a new patient there today my 12 year old cat named Nermal. She was very scared and quite naughty. The staff and doctor could not be more kind, understanding and helpful. I would highly recommend them to others looking for a new vet. I am glad I found a great place in the area to now take my kitty too. Thanks again!!

Mindy Soares

2018-05

I really love the personal attention and service we receive from ALL the staff at Have A Heart (from the staff at the front desk, the vet techs and the Drs)! I also appreciate Dr Grambrow's follow up phone calls where he is patient when answering my numerous questions. You have a great team there and it is really why I feel so comfortable bringing my dogs to you folks! Thank you for everything over the years!

Hunna Harnedy-caruso

2023-05

They were going to charge us $2000-$4000 for a teeth cleaning with possible extractions for my 25 pound dog . We decided to try a vet we used to use and at the end with cleaning and 4 extractions cost $500 total . Beware of being overcharged !!

Pine Brook Place Apartments

2018-05

Pine Brook Place Apartments loves having Have a Heart Animal Hospital so close by for all the pets at the community. We always get rave reviews from our residents who take their animals there. The staff is super friendly and they are reasonably priced as well!

Gail Carey

2021-05

I have been a customer of of Have A Heart Animal Hospital for more than twenty years. They continue to provide excellent care for my animals. Treat them with kindness and respect. Staff is always willing to answer questions.

Amy Ippolito

2018-05

Can't say enough about them... Everyone is super nice.. I've had to put down two of my cats within the last two years and everyone was just so kind and compassionate. Best veterinarian I have been to, by far... Dr. Walter Grambow & Dr. Keri Grambow are outstanding! They truly love what they do and it shows greatly!

Danielle Nicole

2022-05

I just Got home from being my little Ivy (5lbs Chihuahua mix) for an emergency visit, this was our first time here and from the moment I called until the second we left everyone from the front desk to the nurse to the doctor was absolutely amazing, they explained everything from start to finish and were so professional. I will now be taking my fur babies here from now on,

steve murphy

2019-05

Very helpful and easy going vet office that does not push the "spend, spend, spend or you must not love your pets enough" attitude you get from most vets. Actually the total opposite of that twice I have been told you can get this pricey test to be sure of something but it is not really neccesay as this med will fix testable problem or do nothing at all with no adverse effects for much less money !!What doctor, dentist, or vet ever tried to save you money ? This is the only one I have ever met ! And they were correct in both cases the meds cured issues with no expensive tests

Maddie Armour

2021-05

Today I called Have a Heart to see if they could check a stray cat for a microchip and they came right out and checked it with only 15 mins til close and were able to get me in touch with the owners who haven’t seen him in 9 months and thought he was dead! Very thankful for their help, especially for staying after to call the chip company and get the info! The cat is back with his very happy family!

Kenny Guilmette

2020-05

Warning don't bring your animal to Have a Heart. They killed my dog. Sent home my dog with no aftercare instructions and the Vet was very inexperienced. The dog needed xrays, bloodwork and a catheter. Sent with only pain killers and steriods. The dog died a few hours later. I told the Vet the dog had blood in it's urine. He did absolutely nothing. Called the owner who was very rude and unmerciful. Stern warning don't let the Veterinarian Landers at Have a Heart treat your pet. He is responsible for the death of my dog.