4.6 (37)
700 S Main St, Great Barrington, MA 01230
(413) 528-2900
hardwarestore.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Lori Bashour
2024-04
Very helpful and efficient staff. Thomas is amazing and so knowledgeable. We often order for pick-up and its ready in minutes.
Andy Bevacqua
2024-01
I’m new to GB and this was my 1st experience with this store. I found exactly what I needed online, ordered it on Christmas and picked up the following day. Very convenient experience. Staff seemed very friendly. I’ll be back
Eleanor D McKeever
2024-04
My online order was ready quick! They had the chair I ordered waiting for me at the counter when I arrived. Awesome service!
Kristina Kisiel
2023-11
The Great Barrington Aubuchon has the most knowledgeable staff—despite being very busy, they will always take the time to answer questions and give advice.We recently did an online order with in-store pickup. It was ready promptly and we picked it up without a problem.
Arthur Kegerreis
2023-07
Google GPS sent me up the wrong road near Becket quarry leading me to get stuck in the mud. By the time I extricated myself, the car and headlights were encased with mud. I drove to the car wash next to Aubuchon hoping it would be a hand wash since my rooftop cargo box can’t handle a drive through. It wasn’t and it was late and I needed to make the long drive home. Although the Aubuchon manager had a long day, apparently a considerable stretch without any days off, and it was closing time, he allowed me to use their hose to get the car safely drivable. He didn’t need to do that and wouldn’t take any money for it. We both seemed to be having a bad day, but he still went the extra mile and saved my butt. I hope the right person will give him a big hug and acknowledge his efforts. If I lived closer I’d be a loyal customer. Thanks Tom!
Karen Decker
2023-11
Always feel welcome. Staff and Manager are helpful and friendly. Good experience every time !!
Tracey Murtha
2023-05
Rude, lazy and worthless manager and staff. Called another Aubuchon and have reported incident! Will be escalating this to upper management within the company. Looks like my review is a common one in the Great Barrington store!
Concerned Citizen
2023-05
Wife and i stopped in to get some deck stain. The sales person was wonderful and was trying to provide good customer service dispite the fact that the manager was rude and disrespectiful to his employee, he could care less if we bought stain because we were an incovience to him. This dude dose not deserve a good worker like that. Hope he finds work else where.
Robert Leighton
2023-07
Thomas the store manager was very helpful and went above and beyond to provide excellent service. Thank you.
John Schreiber
2023-06
EasyDid internet order was waiting for me an hour later
Thomas Scheffey
2019-05
Well-organized store with pleasant, friendly staff. Excellent variety of practical and useful tools and supplies.
Jennifer Trench
2023-07
Great service. Prompt and friendly curbside pickup.
Jesse Bien
2018-05
Small town feel, never disappointed getting what I want to buy. Extremely knowledgeable, courteous staff.
Jim Lovejoy
2019-05
Helpful Staff, lots of items packed into a fairly small store. Good place for odd bits of hardware.
Ryan Mcardle
2022-05
Tom is the man!!! Very helpful and courteous...best hardware store around for all of your Benjamin Moore needs
BILLYJOE957
2020-05
Linsey the store clerk has always got a smile on her face and she also is very cute
Nick Reid
2022-05
The manager is really nice and the place has the best hours around
Jorge Portales
2020-05
You can find many hardware and garden tools, so as seeds, hoses, gloves for different porpoises, light bulbs, small batteries, and mainly what you require for garden and small house repairs
Rupert Young
2020-05
Nice small local hardware store. I was able to get the basics for several projects I was working on.
Lloyd Sachs
2023-12
Excellent Service!!!
Matt Baldesseri
2019-05
Awesome place. Very friendly and knowledgeable staff.
Marybeth Keeler
2017-05
They have everything...very helpful!
Scott Brown
2019-05
Nice help
Paul O'Brien
2019-05
Always have what I need
John Jangrow
2020-05
Good selection.
Matthew Micozzi
2019-05
Nice!
| Monday | 7:30 AM-7 PM |
|---|---|
| Tuesday | 7:30 AM-7 PM |
| Wednesday | 7:30 AM-7 PM |
| Thursday | 7:30 AM-7 PM |
| Friday | 7:30 AM-7 PM |
| Saturday | 7:30 AM-6 PM |
| Sunday | 8 AM-5 PM |
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