3.7 (109)
90 Union St, Easthampton, MA 01027
(413) 779-7014
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Stephanie Ann
2024-01
It's always dirty. You have to walk around things to get to anything.Oh and Christmas is 50% off.. except the lights and the ornaments and the trees and this and that lolIt really needs to be cleaned and organized it's digusting.
Shantale Anaya
2024-04
Have a sale on an item but when you go and check out the item you grabbed doesnt qualify and they want to charge you twice.
Jason Mihalak
2023-05
I must prefice this by saying: it's my favorite store. So my review may be a tad skewed by my own bias. It's a great little one stop shop. Pricing is average but, you'll find a great sale from time to time. The staff is pleasant, mostly helpful. There's not much else to say. If you're in Easthampton, it's like old faithful. Highly recommend.
Walter Baker
2023-05
I'm not hating on Family Dollar, but it's definitely NOT a dollar store! I get you can't make a profit by selling certain things for a dollar. Even 2 or 3 dollars for some drinks or items would be reasonable. But 9 dollars for a small container of Downey scent beads?! It's 3.50 plus tax for a 3 oz can of off brand silly string. The store inside looks like it could use a hug. Not hating on the store, but don't go in expecting to save money
Karam Parveen-Ashton
2019-05
On Tuesday, my partner and I bought some food at this store. A rude old woman with short hair waited on us and called me the wrong gender. I am a woman, and she called me “HE” instead of SHE. The next day, we complained to the manager but the rude woman swore all she did was use the expression “You Guys” which was not the case at all. She had done this in front of five people too, one of whom rolled his eyes when that woman was rude to me. She had literally hissed it at me too, all the while pretending to be all bubbly and nice both before and after she said that. What a horrible woman! She is rude to all LGBT people too (my partner and I are openly lesbian), so watch out for that rude old lady. She seems on friendly terms with the manager too, which is sad. This store needs to fire that lady... this is the fourth time she has been rude to my partner and I, the second time she was rude to me. Horrible!
Christina Gaudreault
2020-05
Ive been in this store in the daytime and nighttime and I have to say Night shift is definitely the best. The 2 young guys and The new girl at the register are all very nice, friendly, and helpful. The girl at the register is always smiling and asks how your day is going and is just a very nice person. The 2 young guys are extremely helpful and very friendly.
E Sears
2021-05
In general the prices here aren't any better than Walmart for many items, and in some cases are even more expensive. It's convenient for me to stop in occasionally to grab something that I don't want to travel farther for, but I would never make a habit of shopping here due to unimpressive prices and an overall unpleasant experience due to disorganization.
MOTO MWEUSI
2019-05
I honestly think the young lady who manages the store is very helpful , not to mention professional when I've visited. Not to mention extremely pretty. However, I've noticed now when I go in I get followed around the store ( an not by the management) .It's just some inexperienced, young employees who obviously are still judging people by the cover. Unfortunately theft prevention is necessary in our society more so now a-days but if your doing that and it's part of your job ? LEARN HOW TO DO IT RIGHT AND FAIRLY. Anything less than that is an insult. Peeping around corners looking silly or pretending to help all in a pitiful attempt to speed up you going out the door . Guys it's insulting and some customers don't deserve that BLACK , BROWN OR ANY OTHER COLOR. I think this store could be better if the manager got some REAL HELP.
JP Magoots
2023-05
Beware of the apparently intentionally misleading prices. They make the '2' look just a '1' so that $1.25 item suddenly costs $2.25. When I questioned it and asked for a refund, I was told I'd have to wait for the manager. Both of these practices should be investigated by the state of Massachusetts.
Joshua Vogel
2017-05
Like every Family Dollar store on the planet, this one is depressing a full of junk.The staff is friendly enough, and the neighborhood tweens seem to like hanging out around here, but I don't see the appeal.My wife and I like to get cheap toys/coloring books for my daughter here. This is the sort of stuff you can slip into a purse, and pull out when you need to keep a kid quiet at a restaurant.I don't know why anyone else would shop at one of these things.
Nina
2022-05
It's ok to go if you are really needing something and dont want to travel out of town. I try to avoid going here. They aren't always fully stocked. Usually have problems with their cash register, cashing you out takes forever. The employees are mostly rude, especially the old manager woman.
emmaly andrews
2019-05
The store is constantly disorganized. People that work there are not willing to help. They are just absolutely rude and inconsiderate. They won't make eye contact they make you wait forever and have absolutely no customer service skills whatsoever. I've never been treated with so much disrespect and had such a lack of service and just plain rudness from the workers. They act like you were bothering them by having to do their jobs.
Seth McClaflin
2022-05
It's a great place to grab chips and candy as a kid. Right along the bike path as well so it's really easy to make a quick stop in!
Teresa Valiente
2024-04
Buy as u need items.
Angel
2020-05
Morning people aren’t that great, but the people who work nights are the best. There always picking up other people’s messes when parents don’t watch there kids when messing up the aisles, always trying to do better for the store.
Meghadeepa
2019-05
Employees are distracted but polite college kids. Stock is ordinary; prices aren't exceptional. Worth my first visit but won't be going back.
Alan Roukey
2022-05
Bought a 60 qt. Igloo cooler for cheap! Salesperson compared models for us. She was very helpful!
Ender5555
2020-05
It is what it is, It's Family Dollar. I come here when I have no other choice, but it's always a mess, somehow overpriced, and there's always this older woman who seems like she hates the world... Had to edit to a one. Why do I keep going back. You can't walk in here.
KreativeKitty
2022-05
So much more variety of food than other FDs I've been too!
John Gulow
2019-05
This is a garbage store run by garbage people. We always come here thinking " It wont be that bad this time" and every time it ends up being worse than the last. Avoid at all costs!!!
Robin Castonguay
2020-05
Store is a complete mess..If there is a manager they are terrible...kid that works there with blond hair is beyond rude..I think hes,all of 18..parents forgot to teach him manners.2 ladies that work there are nice..again the store is a complete mess.
Lori Buckley
2017-05
Love that this store is 5 minutes from my house & I can grab necessities, even when the funds are really low.
Michelle Rivera
2021-05
Worst store to work for especially when you have medical conditions and they don't want to accommodate the store manager likes to degrade and humiliate her employees the district manager is no better and the daytime female assistant manager is very rude and snooty
zoey marie
2019-05
okay store. one older lady uses the wrong pronoun for my wife and I when we go in. modt of the cashiers are friendly otherwise
G
2017-05
Surprised to find a lot of things I use in there, not the most glamorous place to do your shopping, but it's well priced.
Joellene Calvanese
2019-05
Very disorganized messy store staff is not the friendliest I really only go here out of necessity and cheap cleaning products
Kevin McGraw
2018-05
Really cluttered isles. Long lines. Only 2 of the three registers open. On the plus side I did find everything I went in for in spite of the clutter.
Liz Cummings
2023-05
Friendly staff, Good selection of items.
Lawrence Thompson
2021-05
Excellent; service. All the time that I go; I get great service. Lawrence Thompson.
Dave Safron
2022-05
Nice to see there incorporating Dollar Tree items and price, better value..
| Monday | 8 AM-10 PM |
|---|---|
| Tuesday | 8 AM-10 PM |
| Wednesday | 8 AM-10 PM |
| Thursday | 8 AM-10 PM |
| Friday | 8 AM-10 PM |
| Saturday | 8 AM-10 PM |
| Sunday | 8 AM-10 PM |
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