4.8 (182)
168 Northampton St, Easthampton, MA 01027
(413) 529-9494
hardwarestore.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jim McNaughton
2024-02
Very helpful staff, knew their inventory and suggested solutions. Will definitely return for all our hardware needs.
Jimmy Gonzalez
2023-12
Not as big as the "Depot" but such a better store! They have all the important things I need and best of all have staff that know what they are talking about and want to be there! :)
Lainey Wood
2024-01
I love the convenience of being able to drive up to the front of the store, and they bring your order out to you!
Randall Haberern
2024-01
Online order was ready in no time and easy to find where to go for pickup. Store was neat and organized and easy to find what I wanted.
Cameron Tylek
2022-05
This place is HUUUUUGE on the inside!Very clean, very organized, and they have plenty of people waiting to help your find exactly what you need.
bertrand bickel
2023-05
All I can say is every single time I go here. They don't have simple stuff I even called 1st to find out if they had assorted rubber washer's in a bag they said yeah I drove down There my round trip is 40 minutes. They didn't carry that, everything there is overpriced and they don't have simple little stuff, You will not be wasting your time going to home depot or Lowe's.
Brent Corbett
2023-08
I needed to buy all new tools for the job (roofing) since mine were stolen. They actually had everything I needed and every tool was top quality! Great shopping experience!
Noam and Christina
2023-07
Made a small online order. My items were handed to me when I got to the front counter. Had plenty of time to go pet the store cat. A wonderful experience.
Carol Wood
2023-12
I ordered two products m, which they had and the curbside pickup took five minutes! Couldn’t ask for any better service than that!
Richard Kalin
2023-07
Good online price for fertilizer. Easy ordering process. No-nonsense pickup. In and out with item in a couple minutes. Friendly employee.
Blaine Bershad
2023-05
Best hardware store experience in years. This place is amazing! I went to see if they had ball bearings for our bee spinner. The guy at the register told me exactly where these were! It's an old style store you have to see to believe!
C H
2023-08
I went in looking specifically for a few items. I had difficulty finding an item, but I did not ask for help so that is not on the store. The associate rang me out was pleasant and friendly. Store was clean and organized.
krisk
2023-11
Everyone in this store is wonderful and helpful. My dog Seabiscut loves to shop there too!
Amy Blanchard
2023-05
Ran into the Wells Maine location many times over the last 3 days for small items here and there, as we have been working on our new home purchase. Everyone, each time, was so pleasant and ready to help me find each little thing and make recommendations. Both resident cats were also a sweet touch!
Tim Bratsos
2023-07
Bought a bag of potting soil here and it was infested with ants. I did not have a receipt but they were happy to swap it for another ant-infested bag or I could get a refund/different product only if I signed up for their rewards program. I refused because I don't want to be on another mailing list, so I'm out $20.
Philip Restaino
2023-10
When I went to Aubuchon a couple of days ago, I was not really hopeful of finding the corner brackets I needed to fix a window screen, but Jon, a young customer-service rep COULD NOT HAVE BEEN MORE HELPFUL. He spent almost 30 minutes looking through the back-office bins for the parts I needed. They were a couple of bucks each, but with my $5 reward, they were practically free. I appreciated Jon's expert help. KUDOS!
Susan Barocas
2023-11
Received a full refund for a recently purchased product that was currently on sale. It was very much appreciated.
Diana C
2023-10
I shop here regularly, and they're always great. I especially love the 2 cats!
naomi rosenberg
2023-08
Extremely knowledgeable, helpful and friendly. They may cost a little more than the big box stores, but worth every penny!
Matthew Smith
2023-07
I dropped in very early (7:40am) and the guys were ready to go. When I mentioned my online order of Eco Spec paint they knew what I was referring to right away and I was out the door with my paint in less time than it took to park the car in the lot. Thank you!! :)
Hannah Carrier Morgan
2023-09
There were only two people working when I went to the store. The second person was on break. The man on the register was able to tell me exactly where to go to find what I needed to buy. As soon as the other person came back from break the man who had been at the register came and found me to see if I needed more help. Aubuchon is excellent. Thank you.
Dave Reyor
2023-05
Brought my patio sliding screen door to have the screen replaced. Wasn't even a full week and it was ready. Perfect job. I had the plastic nylon replaced with metal mesh. Awesome job reasonable price. Highly recommend their service.
John Fitch
2023-07
This umbrellas is the best for the beach. Barry the pole to the line or lower iand good to go for the day.. Highwinds obviously I wouldn’t recommend, and i wouldn’t be on the beach if that were the cas
Thomas Massimino
2023-09
Ordered some dogfood online and paid for it. Came down to the store they had it right there at the counter. I picked it up and went home, quick!!
Mary Barber
2023-07
Appreciate the staff informing me that if I placed online order I’d a coupon would pop up -> I saved $45 (15%).
Len Whitworth
2023-11
Staff is knowledgeable and helpful. Great selection and specials.
Benjamin Gagnon
2022-05
Aubuchon is rarely not great, but the Northampton St. store in Easthampton is especially awesome. The staff is fun, diverse, engaging, and always super helpful. Their recent expansion including a large paint department has greatly improved their variety. They've come to recognize me as The Guy Who Buys Weird Fasteners. They've got everything from ladders to spark plugs, drills, garden trowels, and SC Johnson Paste Wax. Even though it's part of a large chain, this is your classic Good Hardware Store of Old.
Rich Schmidt
2022-05
I've always been treated with respect and gratitude as a customer. Staff and management do a nice job, for area of the store is turning into Higher volume of traffic traveling on a MA state Rt.10. The buildingand front door , is literally within 40-50Ft. From the state road. There is plenty of parking for the volume of customers to park, in front or pick up on the North side of the store.
Terren Braen
2020-05
Great local hardware store! Awesome selection, wonderful people. Always there to help if you need it, or give you space if you want it. If they don't have it, they'll get it for you. Never again will I waste my time chasing some jerk in an orange apron. Aubuchon for life! Also, they have a cat. What more could you want.
Kimberly Aubrey
2023-10
As usual the lack of selection forced me to purchase an alternate product from the one I entered the store to buy
| Monday | 7:30 AM-7 PM |
|---|---|
| Tuesday | 7:30 AM-7 PM |
| Wednesday | 7:30 AM-7 PM |
| Thursday | 7:30 AM-7 PM |
| Friday | 7:30 AM-7 PM |
| Saturday | 7:30 AM-6 PM |
| Sunday | 8 AM-5 PM |
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