4.2 (725)
550 Providence Hwy, Dedham, MA 02026
(781) 251-0567
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
John Archibald
2024-04
This Petco is usually pretty good. However, I showed up with my dog at 410 for a nail trim and I was told they don't do nail trims past 4 on Sundays because they close soon. ? Grooming is supposed to close 50 minutes after that??
Eduardo Mendez
2023-11
For you every day pet Kohl’s is always there for you a little love ones they even have a veterinarian at this location now must pay a visit recommend it 1,000,000%
Maria Luiza Silva Gomes
2024-04
We brought our kittens to do a first visit with the Veterinarian. Everything was great! All the staff were very friendly, attentive, caring, helpful and gentle. They took really good care of our babies and explained everything we needed to know about the vaccines, foods, treats, even gave us a guide of how to take care of them. I strongly recommend this place.
Ledio Tufa
2023-11
The picture can speak out, but having my dog destroyed was not enough the attitude and rudeness from the groomer was worse I paid to destroy my dog missing work because it took 6 hours for me to be able to pick up my dog, when I was told three hours but what is worse the part dog was groomed everything was destroyed. His body was never cleaned.
Amy Wyeth
2024-03
I was really happy with the selection of cat food/products, including for senior cats, which can be hard to find. My cat tried new kind of food "Tiki Cat Silver" that he really liked! Unfortunately, the store didn't have a particular dog treat brand I had been looking for (a smoked chicken jerky stick), but the staff person I asked showed me something sort-of comparable and said if our dogs didn't like them, just to bring them back with the receipt for a refund. Very nice policy though I didn't test it; our dogs liked the treats but they were just a little hard on their teeth.
Marina Yakymenko
2024-03
I am so disappointed with the grooming service they provided. I brought my dog for a bath. First of all, the lady at the counter was not friendly, she ignored me when I came in, and only after a couple of minutes finally decided to talk to me. After that, I told her that I needed a bath and a trim for my dog. And she rudely rejected my request. She said that they do not have time to do a haircut for my dog, however, I did not ask for a haircut I asked for a trim. In another Petco location, the guy always does a service I ask him for. And he is working there by himself, at this location there are like four people working and they do not have time to do a trim! They do not care about customers' satisfaction. When I picked up my dog, she was shedding as crazy! It never happened when I brought her to another Petco location. They did not do anything to my dog, they just washed her, they did not even brush her I assume since her hair was everywhere. I will never come back to this place!
Aldo Filgueiras
2024-04
Best VETCO location I’ve ever been to. I just came from there, the whole staff is so energetic, organized and nice, everything is so neat. Dr Brown was extremely attentive to every detail and beyond patient to explain everything I asked. Thank you so very much VETCO team!
Kimberly Tsitsirigos
2024-03
A gentleman helped me, I don’t know his name but he said he was new to the store. He had a manager vibe but I don’t know for sure. He went out of his way to help me look for something. He was kind, patient and very helpful.
Angie Badeau
2024-04
I had a great experience today! From the receptionist to the tech to the Dr, everyone was wonderful and knowledgeable.I was worried today that my Chorkie had a UTI. Her vet for the past 4 years moved over an hour away and it just wasn't feasible to get out there.When I saw that Vetco had a coupon for a free first visit, that was a huge bonus on top of having so many close locations.Was by far a great decision for me and my pup to choose Vetco. We will definitely be following up every year for annuals, shots and questions / concerns.
Jonathon Myers
2024-01
Warm and caring staff and vet. They took great care with handling our cat throughout the examination. The facilities were brand new and very clean.
Alexios Tambasidis
2024-05
Very rarely, do you find help like Jose from The veterinary department he helped and answered all my questions. I can’t wait to continue my services with them
Jimbo Fitzpatrick
2024-04
This PetCo is always well-stocked clean and they have an exceptionally friendly staff
J Rivera
2024-04
Always have what I need … clean, organize, pleasant.
sheila larkin
2024-03
very good service— nice store —my cats broke catnip ballin 1 day at 7.99that wasn’t worth buying — food was good cost and I will buy again— petco has best prices on food
Michael Ball
2023-12
Products are fine, although creeping litter prices seem unjustified. Getting to the litter, which is now hidden is awkward. I walk with a cane and the extra steps and turns are also awkward. Likewise, the new checkout layout is hard to get to.
PK Egersheim
2024-02
I could not complete my transaction at one location online. I contacted Petco and the representative pooled resources and fufilled my order. A combination of instore pick-up and delivery. Resoulved in 4 hours. FANTASTIC!
Luciano Nacto
2024-02
This petco all staff it’s very friendly in special a Vet assistant her name is Bianca she is amazing she is very professional when I speak with her she told me ahead of time speak 3 languages (English, Portuguese and Spanish)👏👏👏😂
Natalia Suraci
2023-08
Absolutey horrible conditions the live animals are being kept in at this Petco. There are three guinea pigs squeezed into a hamster cage at this location, clearly agitated with each other. Shame on this store for claiming to care about animals and providing the most horrific conditions. They should not be allowed to sell live animals…
Belen Zuniga
2024-01
It's sad to see the parrots at the back of the store. They're conditions seem neglectful. How can I trust my pets there when they animals you're selling look like they are in bad condition? Also what I needed was out of stock and so were the alternatives.
Loughton F
2023-11
Store has been remodeled. It took me a while to figure out. It looks really nice. They only had 1 cashier but there wasn't much of a line.
karde d
2024-04
Love the staff, very friendly and walk you around to show you what you are looking for!
J C
2024-02
My favorite location and the staff is great! The manager Melissa is always on the floor greeting customers and helping out!
Suhad Hanna
2021-05
Terrible. If I could I would do 0 stars. I brought my dog here for grooming, and ten minutes later I get a call from them saying that my dog was “biting, and we needed to go somewhere with a muzzle.” When I went to pick him up, they shaved the top of his head, and left the fur dangling! We had never had this “biting” problem before, and I was skeptical. So, I brought him to pets mart, and they said he was a great puppy, and didn’t bite, and they didn’t need to use a muzzle! If you need to get your dog groomed, DONT COME HERE!!!! They don’t really care about your pets, unlike they say in their motto.
Vika Ts
2020-05
I'm very greatful to a professional who's name is Chris! He came up to us right away when we stepped in to the store and not only helped us to find what we were looking for, but also gave us lots of great ideas and advice on how to work with our new members in our family!!! Recently we adopted two dogs: Italian greyhound (2 years old) and a bulldog (3 years old). Also I find out from others that Chris is an amazing trainer with dogs. Planning to reach him shortly!
Victor Davidson
2023-09
The groomers at Petco are great. They follow my guidelines/preference for my medium sized maltipoo.
Pat Doherty
2024-04
Got passed on to 3 different store associates none knew answerCoperate got back to me promptly
Mariela Pimentel
2024-04
excellent Grooming service. Alex takes good care of my babies.🐶🐶
GEO MAN
2023-12
There is pretty much all necessary things for your pets, big shopping place, sometimes it is hard to get somewones help because you dont se much stuff around....
Highly Favor
2023-09
susan the manager or general manager was extremely rude after your machine double charged my card she told me in a very nasty rude manner i’m not giving you a danm thing back to get the money from your bank and i still don’t have my money back braintree petco is very bad for business chris the district manager from coorporate should be aware of his staffs conducts extremely bad poor -100 i worh’s never return back there to ever do business again. folks should be as shame of themselves especially that susan manager lady
Kimberly Hansen
2023-11
The store was nice and clean, I was able to find the product that I needed and check out quickly :)
Monday | 9 AM-8 PM |
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Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-6 PM |
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