3.9 (158)
216 Bussey St, Dedham, MA 02026
(781) 471-2978
familydollar.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
James
2023-12
I like this store. Staff are friendly and helpful. Merchandise are less expensive. I generally always find what I need
Wendy Sanchez
2022-05
Customer service here is the worst, twice I’ve come past 8am opening time and the store has been closed. There was an incident where they had placed some items under the wrong price and instead of apologizing they get angry with you like you did something wrong. Terrible customer service.
Susie Tringali
2019-05
I like the store and the deals but when ever you buy anything that expires be sure to check the date before you buy. I wanted a small bag of chips but had to get a large bag because EVERY small bag of chips in the flavor I wanted had expired. And the last time I was there I bought (without checking first SMH) a candy bar that had expired over 2 months ago.
James Ellis
2021-05
I brought 2 balloons at 2.13, went to my car and one balloon blew away from the tape, the string was still in my hand. Went back inside, they made me buy another balloon and said it's my fault cause it happened outside. Talk to the manager and he said the same thing. I will never come to that store again or recommend it. Very bad business and customer service....
Angelic Angel
2019-05
The assistant store manager Anthony was completely rude and threw my things that i was trying to purchase on the floor. I've tried numerous times to contact cooperate and as well as the store manager but to no avail. He was very rude and had very aggressive behavior in front of my children and mother this should NOT be tolerated in any location under any circumstances and will still follow up on this incident at your dedham location
Nicole
2023-05
Nice got everything lol had talenti ice cream I've been looking for only store I've seen it in a while ty
Gene A.
2017-05
This place sucks. If you going to visit this place with your backpack on, prepare that one of the employees will ask you to leave it before you enter the store (which is of course illegal demand). Avoid this store, they treat customers like thieves and criminals. If you have a backpack - you definitely look like a criminal and of course you gonna stole something from their sh*tty store (nice logic Family Dollar).
Lushious Lover
2019-05
I absolutely love this place it's like a hidden gem. They always have surprisingly nice clothes and great deals and prices on there stuff to. This is actually only the second time I've been there and it's great lol I didn't even know about it until one day I was driving by and I needed a break and noticed the signs bc the store itself is pushed back and you would prob miss it if you didn't see the sign.
Vidade Rateau
2020-05
Normally customer service is distant but a few days ago my daughter and I were disrespected by the manager. We thought we left a bag at the store and approached the manager who was our cashier and asked if we left it there. He rudely said no and said that he would have to check the cameras. He acted like we really drove all the way back to steal $5 worth of productS from him. After he checked the cameras, he said that we owed him an apology. He showed us the footage and told us next time not to waste his time. I get it we made a mistake but his attitude was disrespectful from the very beginning. Color profiling at its finest. Never shopping here again and we reported him to the corporate office.
Lianna Manos
2018-05
Very deplorable employees and management. The store is never stocked with Staples like milk and bread. The employees are never there on time to open the store at 8 am. The district manager is not concerned at all.for bad customer relations.
darlene jones
2023-05
Well I like going to this Family Dollar, it's not crowded, the cashier's are friendly, I am able to find and purchase what I came to get and then some. Thanks
Chris Ferry
2019-05
Pretty standard Family Dollar store. The location is definitely a little odd, but they have plenty of parking, and the first row is even covered so that's a bonus when it's raining.The prices are fair, and it's usually pretty clean inside.
Marjorie Tauber
2018-05
This store is well stocked with all kinds of things. It is the only place I can find the right size dish basin and strainer for my double sink.
Cindy Claussen
2018-05
They let someone bring a dog inside and run around without a leash. It was not a service dog nor restrained in any way. Unbelievable!
Marlene Prescott
2019-05
Love this store. Especially the location. I always have a good shopping experience there.
Lorrain Marsh
2017-05
Never says thank you or say happy holidays store manager very rude .Does not have peoplecskills.Never smiles.I have spent up to $80 more than once.Wil not spend like thsy there again.
Karen Hardy
2019-05
The staff is friendly and always willing to go above and beyond to make sure you have a great experience.
kevin singleton
2016-05
Anthony's the manager kicked me out because some soda fell over and I tried to pick them up swore at me a dropped the f bomb as I was picking them up a threatened to call the police if I didn't leave all I was doing was picking them up horrible experience terrible people skills I'm a nice easy going guy and I got treated like crap
Rafael Arias
2022-05
Second time i see this store still closed past the 8:00 am open time, despicable
Jenny Lind
2018-05
I love this family dollar... I go there all of the time and the employees are all very nice and helpful!!
Jose Vargas
2023-05
Never opened at 8am always some excuse
Max Velez
2019-05
Very helpful workers and nice and neat everything in place
Dany Many
2017-05
Everything is very easy to find and costumer service is awesome.
Shonelle Woods
2021-05
Fully stock items, last minute gift options, easy checkout
Nancy Pero
2018-05
Good for a quick trip and they have all the necessities.
william cardwell
2018-05
Great place for gift's and food at good prices.
Alice The Psychic
2021-05
Staff was a little rude but the items were alright..
C J
2018-05
Got some awesome candy and toys and glue of only 1 dollar
carlos rojas
2019-05
Friendly employees, low prices, well stocked
Mohammad Haddad
2018-05
This is my spot, fun to just walk around and buy stuff
Monday | 8 AM-10 PM |
---|---|
Tuesday | 8 AM-10 PM |
Wednesday | 8 AM-10 PM |
Thursday | 8 AM-10 PM |
Friday | 8 AM-10 PM |
Saturday | 8 AM-10 PM |
Sunday | 8 AM-10 PM |
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