Family Dollar

3.8 (141)

615 Broadway, Chelsea, MA 02150
(617) 409-4321
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kellie Z

2023-05

Great store has EVERYTHING YOU COULD POSSIBLY NEED

Sherae

2022-05

I don't understand why the employees have so much inventory out on the floor, in boxes stacked on top of one another, blocking aisles and making the environment a safety hazard. It's ridiculous and it's making me not want to shop there anymore. The funny thing about it is there's tons and tons of merchandise in boxes and blocking the aisles, but the shelves still remain empty. Most of the time there's only one person working anyway. Why put out so many boxes in the aisles, when there's not enough employees to stock the shelves? Keep the extra inventory in the back until you're ready to stock it on the shelves. Stop blocking the aisles making it difficult to walk through. It's gotten ridiculous. It's to the point that I'm willing to go to another store.

dark angel

2023-08

It's smells bad like mice I just go in to get cleaning supplies no food it's dirty

YIKES KAT

2019-05

Horrible. Bedbug Pesticide leaking all over the aisle-brought it to the managers attention who just moved it toward the back made no attempt to clean it-they sell food there and dude didn't even wash his hands! Prices are mismarked and if you bring it up they tell and ridicule you. Nothing is where it should be and the handicap entrance doesn't work. Staff ignores you,out of date meat,milk, and eggs,the store is filthy if not toxic (see above). The place looks like someone went to Costco,bought a bunch of stuff,upmarked it 20 to 50% and sold it out of their basement. I've been to more than one Family Dollar and know what to expect but this place is the dirtiest,most poisonous,and rudest place I've ever been to. Because they know there is no other discount store in the area. Total contempt for the neighborhood. And we can't do anything but try not to go there but sooner or later you'll have to. And that staff makes sure you don't forget it.Any reviews over 2 stars are by staff,Corporate,or people who are scared they'll leave because we all NEED to go there sooner or later.

Chris Ballou

2022-05

Quality products qt good price's.

Peanuttah Buttah

2018-05

HORRIBLE. I went in last week with my elderly mother, whom walks with a walker. The lift was blocked off both downstairs, and up, with no staff in ear shot, making it impossible for her to get into the store without my help (which is my duty when I'm with her, but what if she were alone?!). The store was a DISASTER. Nothing was where it belonged, things were in the wrong spot on the shelf, there were Uboats blocking the back aisles... I could go on and on, but you get the point. And the staff on floor? Oh.my.goodness. SO rude. The guy refused to move the Uboat over for us to continue shopping. The only good thing I can say is the girl at the register was so sweet and patient with my mom.

Mis O

2018-05

The worst Family Dollar I've ever been to...... there are U-boats full of products all over the place in the staff are extremely rude aside from the lady running the cash register she was friendly and kind! But the other lady that works there left the carriage in the middle of the aisle rolled her eyes walked by me as she seen me coming I then said "excuse me" so me and my child can get by and she rolled her eyes again and told me to hold on..... where's your customer service? Nothing's where it should be.... walking in that store is almost like walking into an episode of Hoarders buried alive only go there when I need to.... smh!

Jay Doiron

2018-05

According to reviewers and their comments..... they are true. I did enter the store and saw it myself. Very messy shelves, rude staffs, lazy jobs, uboats and carts blocking my way. Plus STINKY RATS live under the shelves.

King dedede & friends Official channel

2023-05

Good prices but they need more workers to maintain the store in order. Really dirty and disorganized.

Boston

2018-05

Good deals but they need to fix there door. ..nice customer service. .love it.

Hyoungjune Kim

2023-05

the guy tried not to give exchange money dirty n smelly place worst shop

DSG

2017-05

Good deals and a good variety of products. Just watch expiration dates on all foods. There are alot of expired foods.

Sharon Fosbury

2018-05

It's ok if you need to get cheap basic items. Anything other than that, you may be disappointed.

Paula Gonzalez

2019-05

Pretty good never had a problem finding what I want.. keep it up

javier ortiz

2023-05

It have mouse too many need to do something

Rosangely Otero-Headle

2018-05

People was very nice there. Store was clean.

Stephanie Colon

2018-05

Good prices but place is always messy and has a line.

Mohammed Larhzal

2018-05

Hi everyone I been working for this company one year after year they give 6 cents 😂😂cheap company 👎

Russell Hite

2017-05

Good prices but very disorganized

Ali Usmi

2019-05

Please organize the store, prices are alright. You can park right outside.

Alya Staber

2017-05

Very messy inside, but alas has a little bit of everything!

Caribe Naso

2020-05

Fav store so far I can find everything the one at chelsea

John Keating

2019-05

Found what I was looking for quickly and checkout was just as quick

teedolla !!!

2018-05

This place is dirty the staff is very rude and they keep lying about the restrooms

Henry Torres

2017-05

This place is a DUMP........I WOULDN'T GO THEREPEOPLE VERY RUDE AND UNFRIENDLY

Marion Campbell

2018-05

Messy place but plenty of stuff reasonable prices

Paula Thayer

2018-05

Don't always have what I'm looking for

Rosemary Mitchell

2022-05

Dirty, dingy but good prices

Jose Aponte

2021-05

Very good prices.

michael

2018-05

It okay i go their sometimes

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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