4.4 (137)
743 Massachusetts Ave, Cambridge, MA 02139
(617) 876-8310
acehardware.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Thibault
2024-02
This charming local hardware store truly stands out as a gem in the community. With a comprehensive range of products, from nails to glue, paint, and pest control solutions, they've got you covered for all your home improvement needs. What's more, they go the extra mile by offering key copying services, adding to their convenience and value. Even if they don't have precisely what you're looking for, they'll gladly point you in the right direction, ensuring you find what you need. Supporting local businesses like this one not only enhances the vibrancy of our community but also ensures continued access to exceptional service and products. Give them your support; it's well worth it!
Mohamed “Mo” Adil
2024-01
Great neighborhood hardware store and very convenient! It’s like a 7-eleven of Home Depot! All the most common things you would looking for in hardware store are here!
Kentaro Kaneki
2024-03
After breaking my key, I had them make more copies of the original I still had. All three keys they made for me worked perfectly. Much cheaper than KeyMe.
Shawaz
2023-09
Indisputably the most competent, kind, and efficient staff I've experienced out of hundreds of various stores. I went in for a request unrelated to buying anything, and the very kind cashier/manager indulged my request, helping save me over 45 minutes.Then a separate employee helped me figure out exactly which door sweep I needed. I was able to kill two birds with one store thanks to the amazing employees here at Pill Hardware. Thanks again!
Daniel Flicker
2023-08
The store is clean and well-stocked. If you’re not exactly sure what you need, though, be sure to go when there’s at least one other customer, because they’ll likely be more helpful than the staff.
Geoffrey Spier
2024-03
Has most everything you could think of for quick repairs and household l
Laura Soria
2023-05
I've always liked this hardware store! Lived in Central a few years back and recently moved back to the area.The employees are helpful and, though it's not huge, the shop its pretty well stocked for typical home/home improvement needs. Since it's a fairly quick walk for me, I'll usually stop here first before looking to order anything online. In addition, they've reliably duplicated keys for me in the past (and today actually!). I've never had an issue with duplicated keys, but if you bring back the problem keys with the receipt they'll help you out.Overall take away: Pill Hardware is a good hardware shop and I'm happy to continue being a patron of it.
Quintin Marcus
2023-05
I called ahead to ask if they had a paint I needed — they said yes, so I made the trip to go purchase … they did not have the paint.Edit to respond to the owner:I'm not sure what you're referring to about yelling at an employee, I had polite interactions with your staff. If we want to discuss yelling, when I walked in an employee was in a yelling match with a different customer, perhaps you meant them. This didn't feel relevant in my initial review since it was not my experience, but I find it pretty alarming to be accused of this for posting an honest review. Thank you for confirming this as a place to avoid for myself and anyone else reading.
Liner Liner
2023-05
The young African American boy that works here is very rude. I ask for his help and he walks away and never comes back. When I walk to the back to try to find somebody else to assist me I found him sitting in another room in the back on his phone. He failed to even ask another coworker to help me find what I was looking for like he lied and told me he would. this is the second time I’ve had a bad experience with this young man. Another time he told me the store was out of stock of something that I really needed and without looking he told me the store didn’t sell it when I asked somebody else they found it right away. He seems to not know very much of anything and now has made my last few times coming here horrible. I’ve been going here for over 15 years for my hardware and unfortunately will have to be my last time coming here. Pills just not like how it use to be
China Gonna
2023-05
Horrible. There’s mice all over the store. I couldn’t even contine shopping bc I had 2 mice run across the aisle while I was shopping. So gross. I told an employee and they acted like it was normal. Really gross and plus they have nothing you need here just overpriced regular household items
MBTA & More Productions
2023-06
Somewhat reliable but prices on spray paint are out of control. Go literally anywhere else and get spray paint for about a half of the price. $9 for a single can of normal paint isn’t seen anywhere else even for fancy paint.
Tim Carney
2024-04
Has what you need with helpful staff.
Jacob Lissoos
2023-05
Incredibly overpriced and very rude staff. ACE recommended me here online for a $6.99 battery that I was charged $16.99 for. When I pointed the error out to the clerk he rolled his eyes at me and told me to just buy it online then. Just go to the ACE store down the street in Inman!
Brie Frame
2016-05
I'm always impressed with the variety of hardware that they manage to fit into their small shop space. Prices are a bit higher than the big box stores, but that's typical of places that can boast spitting distance to a T stop. And I've never had complaints about the staff. This place is perfect for picking up supplies for small odd jobs.
Helen Lindsay
2022-05
I have gone in twice and both times they had what I needed at a good price. Staff however is not very friendly/knowledgeable from my experience. I like supporting local businesses but I wouldn’t go here if i didn’t know what I needed.
J JLD
2022-05
Amazing the variety of merchandise in this small store... lots of items for garden and home including keys cut.. Efficient, helpful, friendly service, staff who always are willing to help you find a product and answer questions.
José Pina
2023-08
One of the best local hardware stores in Cambridge...Good customer service..
P H
2023-05
Excellent service.extremely professional staff.organized store and clean and right near public transportation to make it easy to get to.
Emily S
2018-05
The manager was extremely helpful and honest. And I love my newly painted walls! I will definitely come back here for all my home improvement needs in the future.
Scott Hannon
2017-05
So the prices can be a little higher than your typical Big Box store the staff is friendly helpful and accommodating unlike the big box stores. Great for picking up handyman materials and quick buys for small repair jobs I love this place.
Albert R. Gnadt
2020-05
I've come here a few times for random items, and each time the worker has been very friendly and knowledgeable. Prices are very fair as well. My go-to spot for hardware-related purchases near Cambridge.
RM Fouche
2019-05
Like any of the few remaining neighborhood TruValue franchisees, Pill Hardware is not as comprehensive as the box store hardware stores -- but they have what you need to make plumbing and household repairs, paint, clean, purchase and store basic tools, plant and maintain lawns and gardens, set up a kitchen or bathroom, and cut keys and blinds. Their prices may be slightly higher on certain items than a box store -- but you didn't spend gas, mileage on your car, and time going out of your way to get there. Best of all, you are supporting a disappearing tradition of diverse "Main Street" businesses all within walking distance.
Franton Lin
2019-05
Great little hardware store right in the heart of Central. The store is pretty small, but they always seem to have whatever random hardware I'm looking for. Prices are reasonable and staff are helpful at pointing out where the item I'm looking for is located.
Lenek Adams
2021-05
A gem of a resource for anyone who needs to get stuff done around the house. You name it and the knowledgeable people at the Covid-safe front counter can tell you if they have it and where to find it. If it's not on the rack they'll go check the stock in a mysterious rmpkoyee-only lower level. If it can be ordered, they'll order it. I have purchased everything from hose clamps to epoxy putty to box-cutter replacement blades to a plastic sheeting storm window for my slidere. There's even a small selection of kitchen appliances. Support this store. It's one of the last ones standing and deserves to continue because it dies its job wonderfully.
Random Someone
2023-05
Nice small hardware store. They had what we needed and it's nice to shop in a small store these days.
Spartan Warrior!!
2023-07
Ya the people working there are miserable and not much of help so make sure you know what you're looking for because they are not going to help you look for anything or answer any questions.
Katherine Goulden
2023-05
Staff are friendly and helpful. The store has everything you need. What more do you want in a store
Scotty Leach
2017-05
Very helpful and fun staff. I always come here to make key duplicates and it's affordable and quick. A lot is packed into this local hardware store!
Conor Galligan
2017-05
Acceptable hardware store for simple needs, but fairly unhelpful staff. Sold very small gauge jumper cables to a woman in my family on the assumption that she didn't know what she was talking about.
Marissa Ruchlin
2019-05
Nice hardware store with a wide range of products. Staff were helpful and friendly. Prices were a bit high but that is expected in the city.
| Monday | 7 AM-6 PM |
|---|---|
| Tuesday | 7 AM-6 PM |
| Wednesday | 7 AM-6 PM |
| Thursday | 7 AM-6 PM |
| Friday | 7 AM-6 PM |
| Saturday | 8 AM-6 PM |
| Sunday | 10 AM-5 PM |
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