Crate Escape

Karina Bergevin

2024-04

I don’t know what we would do without the amazing staff at Crate Eacape Too! Our puppy, Sammy is handicapped but has made leaps and bounds in her recovery and her family at Crate Escape Too has been a great contributor to her success. The staff is friendly as well as professional- Sammy loves them and all of her furry friends that she has met there!

Elizabeth Zeldin

2022-05

I have taken two generations of dogs to Crate Escape Too and it has been a wonderful experience for my dogs and a worry-free way for me to leave my dogs with other similar sized dogs in a safe environment with varied activities. The staff is great at making the dogs comfortable and making the store as convenient as possible for pet owners. My bichon Hockney becomes excited as soon as he gets close to Crate Escape and rushes in to begin his days there.

Gaylen Morgan

2023-11

My dog enjoys his time at Cratescape Too. I think hanging out with other dogs is interesting for him. The staff are wonderful and easy to communicate with.

sophia helverson

2023-05

Thank you Crate Escape, for being the best home-away-from-home for my pup. He is always well-cared for and absolutely loves it here.

Philip Rizzuto

2022-05

Excellent care. The place is well staffed and the employees are extremely friendly and accommodating. The dogs seem very relaxed and at ease.One caveat, the app they use to register your dog is difficult to navigate. I bought a package of 30 days, but occasionally I got charged as if I didn't have a package because of some flaw in the app system. They refunded me no problem, but just FYI if you choose to use their service.

Boston guy

2022-05

I use to love the place and the people who worked there, and always suggested it to others that had dogs. But not anymore… they no longer seem to be customer focused. I was a customer for a couple of years until Covid. When I wanted to start being my lab again it took over two months to get an appointment for my retriever to get a reevaluation to attend again. My dog was approved in “5” minutes but not allowed to stay. There’s where more dogs in one pen then I had ever seen and it was crowed. Another pen had a lot less dogs and look more comfortable. Sadly, Crate Escape has lost me as a customer, and more important as a champion for referrals.

Wayne Tan

2019-05

This used to be my go to doggy daycare. Since I've moved out of Cambridge, I occasionally brought my dog here on one off cases. The customer service of the current staff has completely gone off the cliff and they cannot communicate clearly, sending me on multiple hour long commutes between my house and here without letting me know that they wouldn't accept my dog due to their own schedule conflicts. I trusted my dog with their previous employees completely, but unfortunately cannot say the same given my experience recently. I would not recommend this specific Crate Escape location to anyone.

Kathryn G

2020-05

Our two year old doodle is afraid of everything, but he LOVES his time at Crate Escape Too. He races in the door, knowing just what is expected of him. The staff are just great -- organized, kind, friendly to dog and humans alike. Can't say enough good things. This is a small dog daycare -- Crate Escape in Belmont is much bigger -- the size is perfect for our dog.

Gaylen Morgan

2016-05

Crate has been great for all three of my dogs. They feel right at home. The Care givers are careful about the dogs they take and how they care for them. Their van service is a great convenience. I also buy dog food there. Great selection.

Tony Lovell

2014-05

This little place is a local gem we often rely on for "Doggy Day Care". They have a fair assortment of toys and chews and foods, but the thoughtful care the young, attentive workers offer to the dogs (35 pounds and under only, here ... larger allowed at the Belmont location) instils confidence that our dog will find the time exciting and leave her quite tired.Call ahead to make a reservation. They often are booked solid.

Sarah Flores

2019-05

I wanted to like this place! Photos from online and initial thoughts walking into the place were all good. Staff at front desk were very friendly as well. That is where the positive ends though.Inside is one large space, dogs are separated by fences, like for backyards, and so it is VERY loud. The staff who came out to bring our dogs in for an evaluation said not one word to us or the dogs. It was very disconcerting. While waiting there we saw them just unleash dogs right inside the door and send them to walk themselves to the right gate. Same for pick up. Dogs just put outside the gate and trusted to walk the halls to the door. Many times there were multiple loose dogs in the hallway, from different groups/rooms. Not a positive experience.We have dealt with a few other doggy daycares before our move to the area and were very surprised peope gave this place good reviews. Needless to say we never went back.

Mandy

2016-05

i am disabled and have never been treated with such inhumanity. in less than 5 minutes they almost seriously injured my little dog, gave me the runaround regarding boarding, and then in the final hour cancelled just as i am about to leave the country for life-saving treatments for an incurable disease. shame on these people. i wouldn't trust them with a specialty breed anyway. the manager never returned my phone call and never offered an apology after admitting they made a mistake (but not owning up to all of them). never again. so disappointed. we had always had such good experiences here before i was disabled.

M. Grace Hinrichs

2022-05

The best part of my dog’s week is when she gets picked up by the shuttle service. She loves it here.

Anu Gopala

2019-05

The best! My dog has been going there for 5 years and loves it! Friendly staff!

Paige Stewart

2018-05

My Millie has been going here for 4 plus years.She loves it here...They are very kind to her ....

Justin Sweeney

2018-05

The best dog daycare around, the staff is fantastic and our dog loves it here!!!

Marnie Klein

2022-05

The staff at the Crate Escape are unbelievably patient with scheduling and so friendly!!

Emily Hudson

2022-05

My dog absolutely loves it here! And from my experience all dogs do.

Neil Judell

2020-05

Great place, awesome daycare and boarding

Scott Kobetis

2020-05

Best doggie day care around.

Nate Bourgoin

2020-05

The best doggie daycare