Walgreens

Kimberley Green-Martinez

2024-04

I have always had a good experience at this store. Pharmacy, cashiers, store help. I am courteous and they have been the same. I've been going to that store for over 20 years through changes in staffing, corporate changes and more. They may have issues with staffing as do other businesses. But noone has ever been rude to me. Thank you for your service Walgreens. Customer service is a tough business. I am giving them 4 stars because they don't always have what I want. But they do have substitutes. It's a supply chain issue. Not the store itself.

Jayda Sylvestre

2023-11

The worst pharmacy I’ve ever been to. Everytime I come to pick a prescription they say they don’t have it/don’t know what I’m talking about then “check the back” and find it. If you like to have your time wasted, then I recommend you come here. The pharmacy techs are fools.

John Ovesen

2023-05

Nice location, staff was always helpful when I called asking for a product but sadly like all Walgreens it lacks getting products you may want simply because the warehouse and the way they send new products to certain stores and some stores may get none. More of a management, warehouse issue and I think we all know the Walgreens website sucks when it comes to ordering products. They need to get a better website that gets exclusive products up to date and shipped to buyers who want them. But this store is a nice Walgreens. It just might not have everything you are looking for.

Elohe G

2024-03

Don’t Go Here ❗️ … the store manager Patrick will follow you around if u a boy and flirt with you if you a girl . He creeps my little sisters out to the point they don’t feel comfortable without I or my brothers present .

chris Winston

2022-05

It never was the best service at this particular Walgreens. But I will tell you it's getting worse by the day even the attitude from the pharmacist is workers. The manner in which they did with you I wasn't in 3 times the same day for the same medication waiting even on the 3rd time I came back it wasn't ready I still had to wait again. This is becoming one of the worst walking to have ever been in. The people are so nasty in the pharmacy very nasty.

H Cat

2023-06

The manager Patrick is very disrespectful towards customers. He is truly on a power trip. If he is in the wrong on some thing he will threaten you with “I have the right to refuse service. “ I even overheard another employee bragging about how Patrick disrespected another a customer and threatened her as well. I thought it was only me but when I heard him laughing and bragging about it it really infuriated me. Because I had to drag/push myself back to the store after my last experience with Patrick. I have not even been shopping the sales because I just have such a negative feelings towards (Walgreens) the store after having a horrible experience with Patrick. If any regional manager wants details about what he did exactly I’m willing to share that.

Noe Juan

2024-01

Irene, Win, (Pharmacists)and Matthew have kept me coming back to this Pharmacy. From knowing my face and name, my allergies. Most of all, advice given. I couldn't put a price on knowing side effects or always being able to consult with them about any concerns. Always over and above! -J L

Amit Kumar Choudhary

2022-05

First.. is it 1035 Truman Parkway or 1065 Truman Parkway? Second, the store was not clean and messy. Even the shelves were empty even though online it showed as available. I think they just wasted my time.

Josh Davies

2024-02

Is this store even still open? Been on pharmacy hold for 2 hours with “just one caller ahead” of me.

T Volianites

2023-05

Gotta say the manager Tracy was unbelievable when I'm there today. I tried to be quick the person at the register was great and then had to call him came. This manager looked high, walked in slow motion while drippling a kids basketball. When I looked annoyed he walked so slow...he shot a look at me, in slow motion took a bit to scan his employees badge then walked off grabbing the ball again to continue playing as walked slowly away. Unreal! Even cashier looked annoyed. Not a good person asanager on duty! Especially a Friday night

exavier Torres

2024-01

manager brain refused service to 5 customers in a row and told customer to meet then after work

Melissa Jaruse

2022-05

This review is based on an experience I had with an employee working in the pharmacy, Susan Peterson. I came here to pick up a prescription and there were two pick up spots. One that said “pass only” meaning I needed the prescription number. I did not have this so I went in the regular pickup window. I waited about 10 min and Susan came over and asked if I was all set. When I said I was not, she replied “there is literally one line” and pointed for me to go to the pass only line. I explained that I didn’t have a pass and she just repeated “there is LITERALLY one line” and nothing else in a very short and rude way. I went to the other line and reiterated the reason why I was in the other line because I was confused with her attitude and she replied “you can take that up with a manager” but I didn’t want to speak with a manager… I was just explaining that I was following the signs. I gave my name and she said they have no prescription in there for me. I said there should be because I got a notification. I asked if she could look it up another way and she rolled her eyes. Found it by my birthdate so she must have spelt my name wrong. I said “oh ok so it is in there” and then she told me to stop or she wouldn’t assist me. Confused I said ok? You’re not going to assist me? And then she told me to step to the side. I didn’t get my prescription.I’m appalled with the attitude I got just for following the directions of their signs in the store and simply asking for her to look up my prescription under my birth date because I knew it was in there. Customers should not be met with this type of service just trying to pick up medication. Susan provided such a horrible experience that I switched my prescription to a CVS that is further away from me. Aside from my prescription, I also shop here at least twice a week for normal things I need to pick up. I won’t be shopping at this Walgreens any longer.Not surprisingly, I told my fiancé about this when I got home because he picks up his prescription at the same location and he said there is always a very rude lady there. I described Susan and he was positive it was the same person. He switched his prescription as well. Poor customer service from Susan= loss of business for Walgreens.

Yves Nau

2019-05

This Pharmacy is clean, bright and super efficient. I always get in and out very quickly. The Pharmacist, Donna, is so knowledgeable and friendly and seems to be in full command of her surroundings.I love the store too -- they sell everything you need and they're open almost every day of the year.Highly recommended.....

Diane S

2023-06

The worst part of this store is still undefeated, the pharmacy section...angry staff, late script fills, you name it...the worst at customer service!!! Don't calling a manager, mnothing ets done.

Roswell Underwood

2021-05

I’ve been coming here for years and the only person who has ever surprised me by being helpful was Mike. He is the best, too bad the store didn’t have what I needed, despite the website saying it was there when I visited tonight. This store and pharmacy are always annoying to deal with. If there were 5 people working Mike was doing more work than all the others,

A Connolly

2019-05

The pharmacy has gone down hill since they built the new building. They are always training new staff, takes an hour to get a simple prescription because of their issues and I have been misinformed numerous times by their staff. I will switch pharmacies because of this. The store is fine- big, clean and a lot of options but you might as well go next door to get those things.

Malika Jefferson

2022-05

When I enter my information on the laptop top to pick up my money and I went to the cashier and the employee lady was being rude she refuse to bring my information up from the screen and give me the money and she said to me to go to another western union and their computer doesn’t work at all. She has the money and the hands I will never ever come back to this Walgreens location in Hyde park ever again.

Nicole Ma. Alvarez Brito

2022-05

Lousy service. Employee useless. No customer service. Absent manager. A disaster. They made me fill out a form on a computer related to western union transaction and only to tell me at the moment i was going to pay that it hasn't been working for days. Highly mediocre staff.

Stephanie Wong

2020-05

This store has an excellence customer service skills! Especially the manager and assistant manager (John). They helped me a lot to find the products that i want to buy. Thank you so so much for you guys and I really appreciate your many kindnesses!

Kathleen Finnerty

2022-05

I get my medicine at the pharmacy there. Sometimes I get facial creams. I also get batteries there. I would also get Tylenol or other type of aspirin there

Lizz Nicole

2023-05

Phone wait times are ridiculous. They are always out of medications. The pharmacists are all so useless !!!!!

Lina Hart

2022-05

This is the worst pharmacy ever! Terrible customer service. Medications never available. Just the worst ever

Paula Alejandra Lozano Roa

2023-08

Best staff!! So kind and helpful

Zena Thomas

2019-05

Excellent Pharmacy service! Pleasant atmosphere & employees.

Nikki S

2023-10

I’ll skip this location all together !

Mara Villar

2023-08

I LOVE MY PHARMACIST 👩‍⚕️ 💜

Pattie Park

2021-05

Love Irene, the pharmacist. She's very efficient.

Bold Alligator

2020-05

Great staff. Especially the Management. I will certainly be back

a girl has no name

2021-05

I'd rather die than pick up a prescription here

Mark Siskowitz

2019-05

the people are great and cant help you enought