The Fish & Bone Boston

Alexandra Boden

2024-04

Staff are always incredibly helpful with great recommendations-- I have a very picky cat and he's absolutely loved all of the toys and treats I've purchased here. I have also ordered online and had a very good experience. Definitely my favorite place to get pet supplies and I've recommended it to all my friends!

Candice

2023-07

Stopped by before picking up our new pup from the airport for last minute items. The staff were very friendly and helpful. Hazel enjoyed a nice cold drink from her new Springer bottle on our way back home!

William Chamberlain

2023-08

So glad I came across this store! As a first time cat owner, there is a lot I didn't know about food, litter, toys, etc. The staff here has been beyond helpful in answering all my questions/concerns and giving me their honest thoughts about what might be best for my cat. They greet all customers into the store so warmly and make you feel very welcome. Will always be coming back here for all my pet related needs!

Owen Clements

2024-03

We have a new dog and we were excited about making fish and bone our neighborhood store. In true Newbury street style, instantly judged for the food/treats I buy by puppy, who we love and pamper. I understand dog food is a deeply personal choice for people, I expect my pet store to respect my choices, which are made via research and consultation with my breeder and vet.The owner made comments about letting my pet live its best life. This is not her subjective right to influence people with tik-tok science on what she thinks is the best life for your dog. Please do not get advice from your pet store owners. Talk to your vets and breaders. Read books like "the forever dog", written by a vet and a nutritionist. We have been raising 3 generations of Keeshonden and work with the best breaders in the world. We give our pets the best quality life. I feel like I need to open a pet store nearby.This place purposely pushes open farm dog food because they get higher commisions. It isn't a great dog food, as they claim. It is full of add in minerals and vitamins. It isn't awful, but certainly not premium.The frozen raw choices are awful, even though I was told the owner feeds raw. Tuckers has a single veggie source (pumpkin). They don't carry enough protein options for things such as answers dog food. Everyone who feeds raw should know to rotate their proteins, as good practice.To be clear. I was refused service because I choose to feed my dog fresh raw food. Certainly not the diet for all dogs. But we raise keeshonden who require quality natural raw food to maintain their coats. We let our dogs eat raw bones, never cooks. I would never accept a freeze-dried bone as a substitute.Can you please let the person become more educated on the safety of raw bones to dogs of all ages. I do believe there is a study out there that is highly misinterpreted as assuming dogs choke ok raw bones. The study made no distinguishing difference between raw or cooked bones. Cooked bones can severely injure or kill a dog. All dog owners should know this. As can antler chews, which you openly push at your store.I am glad my dogs have me as an owner.Bad advice for your dogs at Fish and Bone. Stay safe people!

Erikku Leivancore

2024-04

Hi! We met a staff member there who was very knowledgeable, a lot of great recommendations, and was very kind to us and my puppy. I didn’t get her name but I have a photo of her with my dog!

Teodor Georgiev

2023-06

This place is great. The food is high quality, they have cute toys, and the staff are really nice. Also their bags double up as toys

Rachel Ramoni

2023-10

Very personable, helpful, and knowledgeable staff who are true animal lovers! They also have an amazing array of high quality food, treats, and other necessities for your cat or dog. My dogs and I stop by at least once a week to get some of their treats that they sell by the ounce.

Beau Cote

2023-10

Awesome little shop. Staff is super kind and friendly. They always have nice brands and great foods. Nobody nearby sells Open Farm so it's nice to have a local spot. A bit small inside so if it's busy be prepared to wait/squeeze by but overall it's an awesome little shop. Found out about them through their Portland Maine shop and will be back many times to come.

Raquel Noblejas

2023-12

Wide selection of food and treats, apparel and toys. Our dog loves the food from here and they are very friendly.

Kam

2023-09

Me and my partner went here to get some essentials after adopting our darling and wowow! I loved the experience so much! They had SO many cute products, everything we needed and then some, AND the staff was absolutely incredible! Nakia was so helpful with guiding us through the (amazing!) starter kit that they give for free to new owners/adopters and!! So happy, so thankful, very glad that yall exist and i'm a loyal customer just like that lololol. The other pet shops in Boston just don't do it like this yall!

Michelle Dao

2023-05

Went here before I got my puppy and I continue to go even though it’s not convenient for the experience.The staff was helpful and kind. They also are responsive and acknowledge flaws when they happen (such as expirations dates).Ordering online for pickup and never picking it up, they just cancel it and I appreciate that. Not that others don’t do that but they also do a call and its feels personal which I appreciate.I always stop in to see their new selection of toys because my dog destroys everything and I love supporting the local business.

Margarita M

2019-05

We found what we were looking for (toys and dried treats for a puppy), and the staff was helpful. Our pup loves the ball which glows when bouncing, and to day he didn't manage to destroy it.

Philipp Fella

2023-05

Great little shop with attention to detail and all about the pooch.Cookie loves her new coat / harness combination.Lovely staff and great service. Very helpful but also let you browse and take your time.I’ll come back for sure.

Sean Sweeney

2023-05

Wonderful Store with Awesome People working there. They remember me and my pet each time I go there. They help me find what I need. Thanks!!!

Nicolas Depauw

2022-05

Great local pet store for our loved furry friends.They have two locations, one in Portland, ME and one in Boston. The staff is great and so lovely at both places.Items are fair priced and the selection is good. They also have great options for tasty little treats; our dog leads us to the store all the time... 😅🐕

Thom Delahunt

2023-05

First I'd like to say how friendly, and accommodating the staff is. They're very knowledge about what is sold there and aren't on their cell phones while customers are shopping (Petco). In addition it's only one of two pet stores in Boston that sells Orijen pet food. The other shop is actually smaller than this one so the people complaining about it being too small are being disingenuous. What they sell is high quality pet food and carry just as much cat food as they do dog. I refer people there all the time with no one coming back and telling me the had a negative experience. There's always going to be people who are not happy and complaining, it's part of being a business.

Mary Kaltenberg

2020-05

Best dog shop in Boston. They have cat items too, but I came because I got a gift card for my dog. The staff are super helpful and friendly. They let us try out some dog booties, which we didn't end up getting, but they were really nice about it. We did end up getting plenty of festive treats and toys, they have a great selection of items even for my toy destroyer pup. I also like that they carry locally made dog treats.

Lauren Thomas

2023-05

We love Fish + Bone! We order all of our high-protein canned food for our many cats. Great customer service and they understand feline nutrition.

Tevis Pieper

2019-05

Yes, it's a bit pricier than other dog stores because it's on Newbury, but their service and quality products make it worth it. When I bring my dog in they give him lots of love and attention. They have helped me find different items I need or order them if they're out. They even allow me to order something to the store without any requirement to purchase it. They have my dogs brand of dog food and other quality brands. The women working here are also down to earth and go out of their way to help everyone who come through the doors. Definitely check this place out for your dog needs.

Malaina Saha

2021-05

I LOVE this store. I get my dog food here every month, and they deliver!! It is really convenient. Plus, they are the NICEST people and have awesome customer service. They have wonderful communication and immediately call when you place an order to confirm delivery. When something isn't in stock, they help find alternatives or refund the money. I have nothing but outstanding experiences at Fish and Bone and won't go anywhere else for my dogs' needs!

Divya Sharma

2022-05

I absolutely love this pet store!! It is 100% worth the trouble of finding parking on Newbury Street bc the top tier quality they have is unbeatable and not found at many stores.The staff is spectacular. Erin is an absolute angel. She is very helpful in explaining different products and explains their value to my pup’s life. She’s super polite and so genuine. Ian is also phenomenal, he’s so funny and very easy to talk to / highly friendly. Steve is extremely sweet! I’ve mainly interacted with these three people from the staff and all of them are highly knowledgeable of the products and it’s quite clear that they really care about pets and their well-being.One of my favorite aspects of the store is that you can call them and request products so that way when you go into the store, they will 100% have it for you.Here are the products that I get from here that I really struggle finding at other places:Stella & Chewy raw meatsFreeze dried treatsPrimal goat milk & goat yogurtsFrozen beef broth / bone brothFrozen raw bonesPumpkin puréePlethora of treats from the treat bowlsRuffwear harness / leash / collarMessy Mutts dog bowls & water bottleToysMy dog absolutely loves the products from Fish & Bone. 10/10 recommend it.

Lynn Chau

2019-05

Super cute store and very helpful staff! I don't have a pet myself and came here looking for a welcome gift for a my friend's cat. Despite knowing my friend for years, I was meeting her cat for the first time and wanted to make sure she felt appreciated by giving her the most potent catnip I could find. I asked for help and left the shop with exactly what I was looking for. You can tell everyone who works there loves animals, which is pretty essential since it's a store for pet stuff.

Jana Scholten

2023-05

Simply the best pet store! They have quality cat/dog food. Great customer service and knowledgeable staff. We recently took our cat's on a long car ride and the CBD drops really helped them!!

Mia Kasper

2021-05

Absolutely love Fish & Bone! They offer free local delivery, have a great selection, and are conveniently located. Exceptional customer service - I'll never shop anywhere else. I came in to pick out new food for my cat and was helped by Ian, who took a half hour to educate me on all of my different options. I was blown away by how courteous and informative he was.

X M

2021-05

for everyone complaining about really petty customer service woes, you really need therapy. It’s really too bad you have nothing better to do than leave personal vendettas in the form of google reviews than to accept you don’t run the world and no one has to bend in your favor. How sad you are.That being said:This store is phenomenal. Their staff is friendly, courteous and welcoming. They have a wonderful selection of unique dog and cat supplies that are reasonably priced and well curated. They’re nothing but a pleasure to work with. My dog Snufkin and I are huge fans. Huge shout out to the staff of this very small boutique store for managing heavy customer traffic, all while trying to stay safe themselves during a pandemic. Snufkin and I say THANK YOU So so so much!

Ann E.

2019-05

The staff is kind and knowledgeable, and the selection is good for such a small shop. A big highlight is the Vital Essentials freeze-dried raw bar. The prices can be high, but I come here for pretty much anything (besides food) that my little guy needs. The staff is always glad to see us, and we always find something wonderful.

Larry Shepherd

2023-05

Cute pet shop with a large variety of items. Very nice staff. Gave my dog a sample of a dog treat she loved so much that we had to come back for more.

Andie Smidler

2018-05

Adorable local pet store. In my opinion, the best on Newbury.For such a small place, they have really crammed in a huge variety of treats, toys, food, and accessories. The employees are always super helpful and have a smile on their face.The prices are a little steep, but well within what should be expected for a locally owned store paying rent for a prime location on Newbury.

Mary Shannon

2022-05

Service and selection are both stellar. Caitlin was very helpful, and made some thoughtful recommendations. I would avoid The Worthy Dog products, but they have other great options for pups.

C

2020-05

A very cute store with interesting items you probably wouldn't be able to fond anywhere else. My cat LOVED the wet food I got there, and I am excited to try some new litter. Wouldn't rely on it for all your pet needs, especially if you're on a budget, but it's a great treat/supplement to your usual pet-supplies!