D'Tails Pet Boutique

Clarisa Carruthers

2021-05

I was a little hesitant to take my dog to a grooming appointment here given a couple of older, not-so-great reviews, but I’m so happy I decided to try D’tails grooming! David, one of the groomers, did an incredible job grooming my senior pup. He was patient with her ailments and gave my pup the perfect cut. Pricing was also extremely fair for Boston!My experience at this boutique was awesome. My dog doesn’t like dogs so I can’t speak to the doggy daycare, but the boutique owner and the grooming services surpassed my expectations. It was an extremely pleasant experience and we can’t wait to go back! My other pup who wasn’t being groomed even got a few free treats to take home :)

Franci Edgerly

2023-08

thank you for doing a great job with Bear - our "big easy" He loved his groomer from the moment we walked in. We appreciate you accepting an appointment on short notice and for taking such good care of him.

Stephanie L'Ecuyer

2020-05

DO NOT GO THERE FOR GROOMING. I’ve been a loyal client for the past year and would go every 6 weeks (and spend a whooping $165 for two dogs) until yesterday. It was the second instance in a row where they came home with some sort of cut, but this time around it was a lot worse than usual. (See pictures) One of my dog was whimpering after the pick up and had to bring her to the vet the next day. I really do not understand what happened over the past two months (never had issues before) and disappointed to not have heard back from the owner the next day as promised by the technician. Go there at your own risks!

Alina Bracken

2023-09

Can't share enough about how amazing Missy was with my little girl! My dog tends to take a while when warming up to new people, but Missy was a dog whisperer! Not taking my dog anywhere else! Thank you for a phenomenal job! Sending all my friends here!

Valeria Martinez

2023-09

This place is amazing!! I have 3 dogs and every time I leave them for daycare they never want to leave and are always eager to get there. I also ask them to do grooming on all 3 of them and they come back with the most luscious hair ever!!! Love this place!

Greg Goudas

2022-05

I live in Taunton and was in Somerville for the day. My radiator went in my car and I had my dog with me. I couldn’t find a ride home from family or friends and since my dog was with me I couldn’t take an Uber or even have my car towed with my dog present. I didn’t have her leash or food or water for my dog and was stressed being belief. I want prepared for the car situation. At one point on my 6 hour travel home I stopped to let my car cool down and parked outside of the pet boutique. I stopped inside as I waited and the woman working was amazing. Her name is Marissa She lent me a leash so I could take Juno for a quick walk. I bought cookies and food and she even gave me a paper bowl for water. Two words to sayTHANK YOU

J&A Happily Ever Laughter

2023-09

D’Smells pet boutique would be a better name . The moment I walked in it smelled horrible. I started coughing thinking it was something wrong 😑 with me but then my husband did too and sneezing.. The lone person at the counter did not greet or acknowledge our situation. Did not ask for assistance or what we were looking for . We were visiting from Atlanta where there are plenty of bougie pet boutiques that we can frequent but we wanted to get our spoiled boston terrier and our pet nanny a gift from Boston. We ended up leaving this no help smelly store.. crossed the street to our hotel and ordering something on line .. this is so me reason why brick and mortar stores are fading away .

Colleen Marie

2023-09

Missy is the best groomer! Always does an amazing job! So patient and sweet with my dog! Highly recommend her!

Mary Jane Kelliher

2023-05

I love how they treat my Bella. Better yet my bella loves them and most of all TRUSTS them.Sadly Bella Passed away three months ago.

Wagnolia Paws

2023-09

Missy is an outstanding Groomer! She truly puts her soul into every grooming! You won’t be disappointed!

Jessica Rich

2023-09

Love it here! Highly recommend anyone and everyone with a pet in need of care check it out! D’Tails Pet Boutique is my favorite place in the area that I have discovered.

Lauren Zaleski

2023-09

Fantastic experience and Missy did a great job with my 2 boys! Will definitely be coming back again

Benjamin Manthei

2022-05

Friendly and enthusiastic staff and service! The owner cares deeply for all of her clients animals and treats everyone warmly and wonderfully! Highly recommend D'Tails for all your pets needs- as well as grooming!

S.M. D

2019-05

My cat is extremely fussy!!! Dawn clips her nails in under five minutes without a complaint on the cat's part. Very reasonable price for the value of the service provided!.Dawn is very personable too!

Eliana Paniagua

2019-05

UPDATE: After I posted this original ad, I received a call from Susans personal cell. It was disturbing that she was calling and not her manager. She started yelling at me and saying that she did not appreciate this review. I told her I would post it again and again. The things that happened there were unprofessional and unsafe. The calling and yelling at me on my personal phone is even worse. I asked where the manager was and she said standing right behind me and I asked to speak to her and she said she’s on vacation. Susan is an unprofessional liar. I cannot believe she called to tell and insult me. She did not even try to apologize.Original AD:I took Ducky to be groomed this morning. I felt okay about it considering Lucky had met this groomer a month prior. We went to the grooming shop (that month prior) and spoke to Susan about his fear-aggression. She showed me exactly what she would do and promised she didn’t have a single concern about grooming him. On the day of the appt., I showed up 45 mins early so that I could give Lucky time to calm down in a crate. Susan came out once I arrived with a flat rope. I thought she was going to use it as a leash during the grooming since that’s typical. No, she asked me to tie it around his mouth as a muzzle. I was shocked and admitted that I wasn’t the most comfortable with tying a rope around my fearful dogs mouth and nose area. I asked her if she had a proper muzzle and she mentioned that she had a couple, but that it would be quick and I should just tie the rope on him since she couldn’t. I was so uncomfortable. I finally asked her if she wanted me to take him home instead and she said yes and began to exclaim that she was beyond nervous to give him his bath without the rope being tied around his mouth. Education time: A rope around a dog’s mouth is NEVER safe for the dog or the handler. A rope could be tied too tightly. It could slip loose. He could open his mouth and bite if not tied tight enough. It’s not a proper or safe tool. So, that’s why I trained my dog to wear a proper cage muzzle and cloth muzzle. Either would’ve sufficed. Susan refused to show me a proper muzzle or allow me to put one on. I’m shocked that they’re still in business considering how unprofessional they are. They take months to book with and tie ropes around their scared dogs mouths. A ROPE. I called afterward to speak to an owner because I was concerned about the safety of the dogs there. I was told to call at some other point in the week. Wild. Couldn’t even communicate the proper time to call back to discuss what happened. So unprofessional and unsafe. Through adopting Lucky, I’ve learned so much about proper handling a dog. I’ve never heard of a dog professional who would suggest a rope (flat slip lead in this case) as a muzzle.

Ben Harris

2017-05

Fun local pet (mostly dog) shop. Gets overshadowed by Polkadog Bakery, but they have a unique selection of pet toys and accessories. Run by very friendly staff, you can often find one of their own pets in the store greeting customers.

samira yahyayeva

2023-05

I take my two himalayan cats to Bertha regularly. She is amazing!

Greg Stipp

2019-05

The people were very pleasant an helpful. I found a large dog toy that my weimeriner just loves that I haven't been able to find any place where I live.

Enrique Santos

2019-05

Friendly and courteous service. Decent pricing. And adorable Patriots gear for your pooch for all you die hard Patriots fans.

Ken Rice

2024-02

Locally owned and friendly place.

geoff foley

2018-05

I love how friendly and caring the employees are. I think that even though it is smaller than a lot ofOther places, it has a WAY BIGGER heart.

Hannah Wright-Marx

2022-05

Walked 30 mins because their google hours said they were open until 8pm, when I arrived at 7:25 they were closed. Won’t try again!

Cynthia Berry

2020-05

This store has only the best dog food, toys, and loving sitters/walkers..

Gordon Robbins

2022-05

Sweet pet store in the South End with super friendly staff!

Hermine And Pretty Lady Spears

2019-05

Amazing. My cat Prim is a fan of their work.

Jennifer Denise (Lulu bell)

2019-05

My baby new doggy store in out so sweet to help....

Joseph Frazier

2019-05

The best cat food store on Berkley st

Samuel Fastlicht

2019-05

Very rude owner and staff. Unprofessional and unloyal. Terrible service. Please beware.