CVS

maegan

2024-04

this pharmacy is absolutely HORRENDOUS and the staff is incredibly rude. Every time i go to pick up my meds they have an issue that causes me to have to go back 2-3 times to get my prescription. the staff make snarky comments and yell at the elderly patients confused about using the app. when i went to pick up my meds today there was an issue that made me have to call my insurance rep who stayed on the phone with me while interacting with the employees. even she remarked how rude these people were. absolutely do not waste your time with these people who clearly do not want to work and make problems for people just trying to pick up their medication.

Chris Park

2023-12

Overcrowded, understaffed, and out of basic meds for weeks at a time. Don’t use this pharmacy for life-sustaining medication.Better yet, choose a pharmacy that treats its employees better. CVS seems to have lost touch with reality, and is spiraling downhill fast.

Yingli Lu

2023-11

One of the employees in the pharmacy section is rude and probably racist. She told me to wait for the medicine I’m gonna picking up, and I’m totally fine with it. But there’s like only 1~2 people visit the pharmacy section during that period, and I’ve been waiting for 20+mins. Until another girl noticed me and asking me if I need help, so I told her what happened and she told me the medicine was already there… Then I go back to talk with the initial person that worked with me, and she’s like chatting and laughing with her coworker and seems like she’ve completely forgot me????? Go find another pharmacy if you can until they changed their employees…

Fiona Greer

2023-10

The people working in the pharmacy section here are rude and racist. I went in today to get the flu & Covid shot, I had already made a reservation appointment in advance. When I came to my scheduled appointment I checked in with the girl working the counter who didn’t even really acknowledge me, and just told me to wait which I was fine with, but half an hour goes by and I check in with her again to ask how much longer and she rudely says they’re busy handling other things. It’s not until a full hour is about to go by and someone else notices that I’m still here that they work with me to get the flu and Covid shot I came in for. He asked if I had checked in with someone and this confused me since the girl who I did in fact checked in with was standing next to him. I pointed at her and he let me know that she had never even notified them about it which caused me to wait unnecessarily for over an hour necessary. Truly the worst experience!

Tim Gauci

2023-08

Normally my go-to when I'm in the US, which is quite often (I am an Australian). However, on this last occasion I went into the CVS at Coolidge Corner and went to the Pharmacy at the back to ask for Sudafed - which I need for Hayfever. I know it is a controlled but over the counter medication these days however after presenting my Australian Passport as ID (I'm a former diplomat and a Pic Passport is the highest level of identification you can have) the pharmacy attendant rejected it as ID due to it being a Foreign Passport... What the??? what does a non US citizen do when in need of medication?? Just get sicker and die?? Please explain..

Arsen Akhat

2023-05

The pharmacist gave me the wrong vaccine!I made an appointment to get a Shingrix vaccine after my doctor advised me to get it because I got infected with Shingles. When I came to the pharmacy, the pharmacist strongly insisted that the vaccine my doctor advised me to do was the wrong one and that I should get a different one - Varivax Varicella, a chickenpox vaccine. She said that the vaccine my doctor advised me to get is only given to people over 50 years old, and I should not get it. Even after I showed her my doctor’s notes, she implied that the doctor might have made a mistake and I should get the chickenpox vaccine instead of the shingles one.I decided to listen to her and get the one she advised. Unfortunately, she was wrong. I got some side effects, and when I called my doctor, she was astonished that a pharmacist refused to follow her notes and gave me the wrong vaccine. She said CDC recommends the shingles vaccine for adults who got infected. And the pharmacist should have known this.I am so disappointed that I trusted the pharmacist at this CVS. I paid almost $200 for the vaccine I never needed and now have side effects

Andrew Cutler

2023-05

Evil bureaucracy does not let you cancel their CarePass subscription. I don’t recall signing up for this and generally avoid any monthly fees. At any rate, I realized that they have been charging me monthly for years. I call to cancel. Lines busy. Not even “sorry, it’s a long wait”. It’s just “we don’t do this by phone, try online”. But I haven’t made an account online. I use the email that CVS has, and no record of CarePass (not connected to email? They just have my credit card info and are going crazy?). So how am I supposed to cancel? I can’t online and they literally are not supporting phone calls right now. And they obviously know I haven’t used this and have no problem charging me for years.

Becca

2022-05

I was told that I could not pick up a medication that I have been taking for over 7 years and have been refilling here for 3 years because “it is a narcotic”. Vyvanse is not a narcotic?? ((And I would hope someone who works at a pharmacy would know that!)) When I tried to explain that it is not, I was treated as if I was like drug seeking and was then promptly dismissed and not offered any suggestions on how to go about getting my medication. I understand that controlled substances are tricky and have certain rules, but to be adamantly dismissive about something you clearly don't actually know about is shocking and terrible customer service.

Jane Adams

2022-05

Rebecca the Pharmacist went ABOVE and BEYOND helping get my patient the best price for her medication because she was out of network....Now that shows real professionalism, empathy, and dedication to her customers that she services every day!!! We all need to follow her lead. WAY to GO 900 Commonwealth AVE CVS Pharmacy!!!!!

Carol Berry

2019-05

My mom Janice Barker always has a nice experience with the CVS pharmacist's. I am her daughter Carol Berry. I live in NY. There is a lady EVA her neighbor. I think she is taking advantage of my mom. She is making my mom depend on her to do everything for her. This lady EVA picks up her meds at this CVS. I called my mom's Dr she has been out of these meds for a while paxil and seriquel. My mom gets very depressed and out of it without them. EVA knowing this. Uses my mom's atm card as well as her EBT card my mom gives her pin numbers. She has my mom isolated. My mom Janice Barker born 11/8/1944 lives at 223 Pleasant St. Apt. 4 and this lady EVA isolated her friend Janice upstairs apt 5 and is trying to get her family and other friends upset She is not supposed to be getting her meds my mom should be out and about moving her limbs getting her blood moving. I am trying to get my mom help. I'm working with Brookline Massachusetts housing and a friend. This lady EVA black hair she is in her 50's she acts nice and all. But she is not. She is a drug atticted using my mom. She may have picked my moms two prescriptions that she needs and now my mom may not get them. I am thinking of getting them on mail order with a restricted person h Dr only ID signature. Thank you Carol Barker Berry daughter of Janice Barker

Mike or Mary T R

2024-04

TERRIBLE SERVICE AND EVERYTHING IS LOCKED DOWN

Corrie Hermans-Webster

2018-05

I’m an avid CVS user. This one is not really worth the hassle. They have a great selection but it’s probably because checking out is nearly impossible so nothing is ever purchased. There is only one self check out open and maybe one person at a register. If you need help because the machine messes up, good luck.

jr smith

2018-05

The cashier named Anthony was super helpful. After he told me that Cvs did not have poker chips he went back and got 20$ in quarters. He was also a very nice guy

Nicholas Chen

2018-05

I tried to pickup a prescription 5 times and each time the person who attended me gave me bad information. None of the people there are on the same page and because of them I went 5 days without medicine I needed. Finally gave up on how useless they were and went to a different pharmacy

Milagro Rivera

2018-05

At the pharmacy they are helpful and if you are a regular they know your name. The store itself is clean and usually get greeted by one of the team members.

Ruslan Bakhmetov

2022-05

Always have the worst paper bags with no handles. My paper bag literally disintegrated in the rain and made my items scatter all over the street on the way home.

Chinmayee Prabhu Dessai

2022-05

Great place for skin care and nail paint collection. Love their coupons and discounts too! The pharmacy is also good.

Anthony Clark

2018-05

Me like all the staffers, have a good time!!!! Gets lots of medicine and foods then me put in a bag. I love they cookies. :)

Závon Billups

2021-05

Folks do their job, but could use better manners. Saying hi/addressing consumers is probably good practice if they say hi to you.

ali nasser

2023-11

Love Cvs

peter pursley

2020-05

Theres a disgusting and dangerous amount of mold in the fridge. This is pretty upsetting.

Chris T

2016-05

A nice CVS with friendly employees. The store is clean and large.

XdLudoYT

2018-05

It’s just what you would expect from a cvs but bigger and has more supplies

Aydin Sengun

2022-05

The employees here are very courteous and willing to help you out.

osaid mirza

2017-05

Some Employees in the pharmacy are dump, disrespectful.

Randa ibrahim

2017-05

one of the employees was rude.

Hollace Johnson

2019-05

Great place great people