R & R Sport Shop

Stephen Okane

2024-02

I haven’t been there in a few years, Ken in the archery department is a great guy. I know him well he’s very knowledgeable. All the other guys probably haven’t got laid in 15 years. That pretty much sums up their attitudes.

Josh Lord

2024-02

Been going here since I was a kid and it's still AWESOME!! Went there the other day first time in probably 20 years hasn't changed at all. Great place if your into hunting got tons of firearms and archery gear.

Sean Donovan

2023-11

Sure, they aren't Kmart with a greeter and a ready smile. But this place is all business, by the book, and fair. Absolutely fair and reasonable. Why would you expect cheer and servility at a gun shop? Something wrong with you if you do. Best prices around, I will say that absolutely. And some degree of expertise as well as humility. Those that appreciate that are numerous enough to negate the manure bags that have irrational expectations.

Chris

2023-12

I’ve reviewed this place in the past and I dealt with a rude staff. Well, things have changed. I went in there yesterday and was greeted by the owner. He was attentive right away and came to see if I needed help. I have recently gotten into muzzle loading but don’t know too too much about it. He helped me get all sorted out with a new CVA accura. The exact muzzle loader I’ve been wanting and they’re the only shop around that had it in store (which is what brought me there). When all was said and done he shook my hand and said thank you. After this new experience here I would definitely shop here again and recommend it to others.

Thomas Bishop

2023-10

Plenty of selections of whatever your shooting needs are. And the archery dept. is great!! Always over the top being helpful,and I gotta throw Kenny's name out there. Great guy to get you started shooting or ready to help out the experienced archery hunter! This is the place to go!!

Paul Delp

2024-03

All the guys here are great! Very knowledgeable staff!

Sebastian Smart

2023-08

My biggest regret is not be able to give the zero stars they deserve. This is the most unprofessional, rude and RACIST place of all over New England where even white folks with a really good tan get targeted as well! Please save yourselves the hassle and go somewhere else instead. Trust me, you'll regret going to this place...

justin corneau

2023-05

I saw a lot of negative reviews about this place. I recently purchased a sig sauer p320 from them. Everything went smoothly. Only reason they are not getting 5 stars is I felt rushed as it was a late afternoon on sat. Other than that not a bad spot to buy

Kevin Mitchell

2021-05

Have been going to R&R regularly for a few years. Definitely took some time for them to warm up to me, if not just recognize me amongst all their customers. I disagree with a lot of the hate on here for them, though. If you go in there with a mild attitude and a healthy love for outdoor sport, you’ll get treated well. Also yes they do value regular customers but certainly not less than other customers in the store. I also recommend engaging them with what they’re doing hunting/fishing-wise rather than asking for too many tips and just talking about your outing.As an angler they have time and again kept me actively abreast of inventory while shopping, carry a small but industry standard selection, and contrary to popular belief (esp. around Granby) provide excellent quality bait. They’ve also spoken with me at length about various local patterns and are extremely knowledgeable about the area. Also as someone who’s looking to get into both firearms and hunting, can honestly say their selection seems top drawer. Dude in the archery shop is a total sweetheart too. Don’t listen to the hate, go to R&R next time you need anything fishing or hunting.

Mike Kendall

2023-07

Just grumpy old men! The selection is great store is nice the employees are not nice to the public at all! I’ve spent 10k plus at this place and every experience I’ve had is I’m in the way!!!

Richard Bravman

2021-05

Came in to have my bow repaired/tuned and needless to say...they were awesome! Being new to the sport, I had a lot of questions and knew very little. the Bow tech took all the time I needed to get fitted and learn some tips on maintaining the bow. Most importantly he was down to earth, 100% honest with me and didn't try selling me into something I didn't need. I will definitely be going there from this point on and I would HIGHLY recommend going here for all your Archery products and servicing.-Rich B.

ShzzCan Happen

2022-05

I could not believe the inventory this shop has. The prices were extremely competitive if not the best I've seen hands down. What really sets this shop apart, for me was how they treated all customers the same. The old timers, the new to the game buyers and those guys that just like to look but never buy. I grabbed a mini 30 and sig m 18 and will be back for more soon.

Garrett Wetnicka

2022-05

Extremely judgemental and rude. No help with info just wanna talk down to you. I say thank you and they look at me like I have four heads and go back to their conversations to themselves. . Don't recommend this shop. Prices are jacked . All a bunch of rude old men that never got taught respect. Unless you wanna be disrespected or bashed on by the people of this store I highly recommend never walk into this place. Especially with your kids . Not kid friendly

Ryan Crow

2023-05

The people that work here are absolutely miserable to deal with. Their only job is to stand behind a counter all day and provide good customer service and they somehow can't manage to pull that off. I'm surprised no one has mentioned the fact that they sell live bait but won't open up until 9 o'clock when everybodies already been on the water for 3 hours. And asking for shiners is always met with an eyeroll and complaints that they don't make any money off shiners. Edit: Now they aren't even open on Sundays. How do you pretend to be an outdoors store and yet you're only open bankers hours when everyone is at work? What a joke.

Robert Stephens

2023-05

Amazing selection of in stock shotguns. Actually was able to compare a few Benelli and Franchi models. Chose Benelli, cheaper prices than online. Friendly and knowledgeable staff.

Native Stone

2022-05

They got what you want most times. Awesome store! But sometimes the staff is grumpy and even down right rude. It doesn't bother me though, they remind me of my father. All in all it's worth the trip.

C. Welch

2015-05

They are decent. They can be a bit standoffish, but are personable enough. I don't find them objectionable. Their selection is decent and their prices can be pretty good if you know what you're shopping for. They often have specials on some firearms that are hard to beat in this state.

C Bailly

2022-05

Called to inquire if they had a specific firearm model in stock at the shop, and in addition to having no clue as to what products they actually had in their display and which ones they didn’t, the gentleman who answered the phone was immediately very rude and snarky, as if annoyed altogether with the task of answering a customer’s question. Do better. Won’t shop here. There’s one hundred and fifty other shops in the state for me to give my money to who value their customers.

safe space

2021-05

I never do this , but feel I have to with this store. Years ago I stopped going to this store because of how rude the employees are. Last time I was there ( roughly 2 years ago) I called to talk with the owner after I walked out . Unless you are a regular to this store , they are very rude. Owner even admitted it can be like that and offered me a discount on my purchase, I completed purchase. Went back today , and guess what, no customers in store and yet I felt like it was a bother to get some help. I'm done. Traveled an hour away to a shop that was packed with customers and was treated like a friend even though I have never stepped foot in this shop before. I will never shop at R and R again! No discount would be enough, most miserable group of guys i ever met. Will be sharing new shop info with everyone I can.

Isaiah Garced

2022-05

I have made it a point to set foot in basically every gun store in MA. I've purchased guns from damn near one of them too. I've purchased a Sig210 target and a Henry Big Boy from these guys over three experiences spanning about 2 months precovid. One experience was great, one was acceptable, the other (which happens to be the third) was god awful where I was told that the counter was only for buying customers. There wasn't even anybody in the shop at the time.

Windy Alma

2021-05

Wandered in there about six months ago with my seven-year-old. Store staff was wonderful. Really amazing stuffed animals all over the store. Got a fantastic pair of sunglasses for my husband.

Ruh Roh

2015-05

I've been there twice... I've read reviews of them being unfriendly and heard first hand from people about their rudeness, but they have been professional and helpful to me both times. I'll be going back again. Maybe you should talk to a guy named Phil... Very knowledgeable and took the time to explain the details. YMMV.PS I'm not in any way affiliated with the shop. Was almost not going to visit because of their reputation.Just went back again for the 3rd time... Very helpful and courteous. Salesman answered all my questions and brought out a few pistols for me to handle. Professional and helpful. Also have some of the lowest prices I've seen in the area.

George R

2022-05

I agree with the negative reviews; I've tried to shop there a couple of times, and most of them were not pleasant. On my first visit as a new LTC holder it took a while for the staff to talk to me like I was worth their time, and the other times I was either greeted with minimum courtesy or frankly like I was bothering them. The last time I was there one of the staff on the floor just stared at me until I started the conversation, and with a mask and no uniform it's not like I could tell the person was an employee.This is unfortunate because since November 2020 our house (located in Belchertown) is becoming an avid shooter household, and we're spending thousands of dollars on guns and supplies. Elsewhere.

Brandon Ewing

2021-05

Visited on 10-7-2020. Would not go again. Staff was rather rude even though myself and my friend were both purchasing firearms. Easy $1,000 in sales for them. Didn’t matter. Rude when walking in, rude when filling out paperwork, rude from start to finish. Also wouldn’t sell customers 9mm ammo unless they were purchasing a gun. There’s lots of gun shops in western Massachusetts. Don’t let this store be your gun shop.

Scott Goodreau

2023-05

If you want to get the right equipment, for the right price, as well as expert knowledge. You need to come here for your shooting and hunting equipment. I appreciated the advice today!

Michael

2023-05

I have made several purchases here and a few trades as well...the guys are really knowledgeable and helpful...they have a really great inventory compared to a lot of the other shops in the area.

Lambertus Louw

2021-05

R&R is a great sporting good store. The staff are very knowledgeable on hunting, firearms and archery equipment. I brought in an old bow I was gifted and their technicians breathed new life into it, and they didn’t try and upsell me on a new bow. Great service!

justin porter

2022-05

Very disappointing trip to R&R today... Stopped by willing to spend some money. I have already purchased 2 firearms from this establishment and both times were met with sub-par customer service, however it was fine and the transaction went well.Today, popped in to potentially purchase a rifle and was met with the "you need a muzzle to shop here..." I responded with "I do not wear masks, and never will... I am here to spend at least $1000 and if your willing to turn away that amount of money because I don't have a piece of cloth over my face, then that say's a lot about what you stand for."The owner then responded with "That's okay, we don't need the money" Very interesting business model...I will for sure never ever, ever spend another dollar inside this establishment and to any of my Patriot friends who ask for recommendations will absolutely not hear about R&R Sport Shop. You all should be extremely ashamed & embarrassed.

Robert Richter

2019-05

I was in the parking lot waiting for coworker, I saw a sign that said sporting goods. I thought it would be a decent way to kill some time looking around their store, upon entering there was a gentleman behind the counter. I was greeted and asked how I was. I explained to the gentleman I was just tire kicking, instantly his attitude was different towards me. I explained i was from out of state and tried to ask some questions about local gun laws. The gentleman seemed not to care weather or not I was in his store. I would certainly say not a friendly environment to out of towners. With that being said, they seemed to have a decent selection of firearms and outdoor equipment. Just don't let them know upfront your not buying or they will try to show you out the door!

Zack Penny

2021-05

went there today and all 3 guys behind the counter were wicked nice,open to questions, & informative. Ive been to gun stores all over new england and dealt with the cliche "condescending gun counter guy" who hates questions but the 3 dudes at R&R were relaxed and cool. That was my first time in there despite being from the area and utilizing surrounding gun stores and after my experience today id recommend them to anybody i know and go back for gear or upgrades...prices were good too,unlike places in worcester or springfield. solid place really.