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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kathy Teed
2024-05
I started Ayer Family Pharmacy last Spring/Summer. It was the best decision ever made. The extra miles, the personal rapport, delivery, goes beyond measure. As a baby boomer, this amazing family pharmacy has surpassed all my expectations! This patient is a very happy one to be part of the Ayer Family Pharmacy.
RJ Julian
2024-04
Nicest pharmacy I’ve ever been into. Came because my son’s prescription was out of stock at CVS and Ayer Family Pharmacy could fill it. There’s something to be said about using a small town pharmacy. The staff was incredible, not like robots at the big pharmacies, everyone is so kind and wholesome. You can tell the owners respect their employees and truly value them. Pharmacy was very well kept and clean. The best part is they are fast and efficient, both times in I was in and out and never had to wait long. They’ve earned a customer for life. Thank you!!!
Kellen Cone
2023-10
My pharmacy for the last few years. Very very good about everything. Make refills easy and all the employees are super friendly. Never a bad experience.
GW
2024-03
Nice to have a local pharmacy that is quick, with a friendly & communicative staff! 💖
JustJulz123
2023-05
This is what a REAL example of a pharmacy is - the pharmacists are extremely genuine & they go above & beyond what they should have to do to help their customers. I had other pharmacies give me issues with my sons nebulizer medications but ayer family pharmacy has never given me ANY issues at all even made calls to our insurance company to fix any issues or ask questions they needed answers to as well as keeping me posted & treated me with respect! Love love love this pharmacy!! 1000% Recommended
Craig Frechette
2023-09
The staff is always friendly and always happy to help. It's so nice to have a local mom and pop type pharmacy in town.
S G
2023-05
I'm so happy I changed pharmacies. This is close to my home. The staff has been awesome. I haven't experienced any Mix-Ups or long delays and waiting for prescriptions like other pharmacies. I wish them success in Ayer, and hope they're not community for years to come. Thank you for everything all the staff has been wonderful.
Jehar Shah
2023-05
This little town pharmacy is super reliable and accessible! Staff is friendly & knowledgeable. Never had any issues with my (frequent) prescription refills! 🙌🏽
Tom G
2023-11
Small town friendly, easy and responsive. They seem to have anything I need.
Tracey Gilles
2020-05
I continue to be impressed by the Ayer Family Pharmacy's professionalism, excellent customer service even when dealing with difficult situations. The entire staff's goal is always to "take care of the customer".When I first came to the Ayer Family Pharmacy, I had a glitch of how many days my prescription was written for at the doctors office. The staff realized I would be charged more vs a mail order. They consulted my doctor and my payments were reduced dramatically.In addition, chain pharmacies don't deliver your medication. How many times have we all driven to the pharmacy not feeling well after a doctors visit to get medication?? How many without transportation would benefit from a pharmacy delivery?Ayer Family Pharmacy takes care of their customers!!Ayer FAMILY Pharmacy brings back the exceptional customer service we all remember around the corner!Thank you to the entire TEAM of the Ayer Family Pharmacy for helping me reduce my medication costs, exceptional customer service, and making our town look beautiful!
Sean Parker
2023-05
Great little town pharmacy. Stopped in for a flu shot and they took good care of me. Btw, they were playing one on Elvis' last concerts on the t.v. while I waited. Awesome.well stocked, super freindly. Great little pharmacy.
Buddy Ninn
2023-08
The service here is great, and they have products that other pharmacies used to carry that worked.
Lauren E
2020-05
Always super friendly and understanding which makes for a headache free trip to the pharmacy! Refills are always fast and done with care. The hours make it easy to drop by whenever I have free time. Amazing cutomer service and the only pharmacy I'll be using from now on!
Nikki
2023-05
I NEVER THOUGHT I WOULD EVER USE A NON COMMERCIAL PHARMACY AYER FAMILY PHARMACY IS A 💘LIFESAVER FOR ME SINCE DAY # 1 HONESTLY LIKE A SECOND FAMILY AS SOON AS I WALK IN THE DOOR👍🏻IVE NEVER IMAGINED ANY BUSINESS WHOM ALL THE STAFF ARE MORE THAN A PLEASURE TO DEAL WITH 🎉WAYYY TO GO AYER/PEPP PHARMACY AND A BIGG" THANK YOU " 👼🏻TO TRACI THE OWNER FOR HAVING THE EMPLOYEES SHE DOES AND HER BLESSING OF RUNNING AN AMAZING BUSINESS💘
Dan
2019-05
I can’t say enough good things about this new pharmacy! The store is nicely kept and has a little bit of everything. More importantly the staff is amazing! They’re extremely friendly and helpful unlike basically all chain pharmacies anywhere around here! It’s usually a headache getting my prescriptions filled at cvs and I can honestly say that it was enjoyable today, Bye bye cvs!I highly recommend this great new pharmacy!
John R
2023-05
They discriminate... During a medication shortage (inability to locate stock anywhere), the pharmacist said, and I quote : " we only fill prescriptions for certain people who live close by, in neighboring towns." I'm about 6 miles away..... 🤣
Andi
2023-05
High prices and bad selection of otc items. Rude and gossiping employees. I suspect they are only nice if they know you. No issues with getting scripts filled, it's everything else that needs work.
Penny
2022-05
Can never go wrong with a family pharmacy, love love love this pharmacy. Thank you so kindly for being polite helpful and willing to go that extra mile for your clients😘
John M Marion
2024-04
It's my goto local pharmacy.
Melissa S
2023-05
Horrible staff. Rude, unkind and don’t even acknowledge your existence when you enter the store. The CVS in Groton is so much better.
Jessica Moore
2021-05
Ayer family pharmacy is wonderful, its close hours are great.. Everyone is so happy, polite and helpful. Very kind. Thank you for being our pharmacy.
Staci
2024-04
Very welcoming 😁
Thomas Watson
2024-01
Excellent people that will go out of their way for you.
Chris O'Doherty
2020-05
This is what a pharmacy should run like, excellent customer service friendly staff I can't say enough how much I appreciate a business treat customers with respect and not like a number.
John
2021-05
its nice to get that personal help reminds me of the good old days all staff go that extra mile
Cynthia Gionet
2022-05
Ayer Pharmacy is awesome! Very friendly and caring!
Suzanne
2021-05
Great Pharmacy!! They are very nice there.
connie hoot
2020-05
They are very friendly. Great place to shop at.
Seeley Automotive
2019-05
Great service, very personal. I enjoy going here.
Kenneth Lee
2020-05
The pharmacy stole 4 of my presribed Suboxone. I'm filling out a police report right now
Monday | 8:30 AM-7:30 PM |
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Tuesday | 8:30 AM-7:30 PM |
Wednesday | 8:30 AM-7:30 PM |
Thursday | 8:30 AM-7:30 PM |
Friday | 8:30 AM-7:30 PM |
Saturday | 9 AM-5 PM |
Sunday | 9 AM-5 PM |
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