3.6 (51)
9210 Woodsboro Pike, Walkersville, MD 21793
(301) 304-9712
rutters.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Yosef B Judah
2024-03
Had to make an emergency pit stop. Very clean bathroom! Lunch and Coffee. This is what your coffee area should look like.
Leslie Cool
2024-04
My favorite Rutter's go everyday on my break. Jody in food side is so nice and always makes my food just right. Maria on the register side always has a smile on her face and is always very helpful and nice 😊
Katee Terrebonne
2022-05
Only reason I'm giving 2 stars is because the cashiers were extremely nice and welcoming. But I'm VERY disappointed in this food. I ordered a route 30 burger which is supposed to have grilled cheese as the buns...and this what I got. Mind you, I only got 1 meat patty so that is 3 pieces of bread, patty, and another piece of bread. Missing toppings I asked for too. My husband's was the same way. I understand we had a big order so it took a while but what makes anyone think its okay to serve this? I'll stick to drinks and snacks from here...
Andrianna Wilt
2023-11
The customer service at this store, especially Ms. Donna, is incredible! I always come here for a good quick lunch, and I love the quick chat as I'm checking out. She recommended the soft pretzels, and they were definitely the right call! Puts a smile on my face. Customer service done right, for sure!
Jason Tressler
2023-05
I stop here all the time. I’ve never had a bad experience and I’ve been a regular since the store first opened. It’s trucker friendly, the food is good, restrooms are always clean, employees are friendly and courteous every visit.
Michael Brown
2022-05
Had never been to a Rutters but saw this one on a roadtrip from NY to MD and the cheap price of gas (was 30 cents cheaper than what we had been seeing) drew us in. The store was very clean and had a very big selection of snacks and beverages and had a nice made to order food area as well. Lots of options!! Gas pumps were comically a long ways away from the store
I Buy Fat People
2022-05
what happened to this place? the chicken strips used to be good now they're downright horrible. they look and taste like fish. prices were raised as well. i used to order other food from here, but im not gonna risk another $14 to see if they "experimented" with any of their other meals. those chicken strips went straight to the garbage right in front of their store.
Donna Council
2022-05
Traveling made a stop here 01/15/22. Extremely clean, nice place, nice cashier's.
Nick. G Yogi
2021-05
Very slow no one is in a rush to make your order. Can use some smiles
Ellie Grey
2021-05
The girl would not let me get my deal, the lady claimed that it was not a thing but i have pictures of the deal, she said i needed a rutters card which i had and she said i needed a password which wasn’t required when i made the card. She was snarky and rude and didnt put the receit in the bag making me come back to get one so i could get my money back. I usually come often to rutters but i was upset with the service🤲🏿🤲🏿🤲🏿
Roger Bohn
2023-07
They have my bank ATM there. I can withdraw money with my cash app card. Then I can deposit money at that same ATM because it's from the bank that has my account.
Robb Pearsall
2022-05
I didn't go inside the store today. I used the free air pumps. There are two air pumps, one by the gasoline pumps and one by the diesel pumps.Use the air by the diesel pumps because the nozzle works better than the other one.
Karen Gravity
2021-05
The cashier was not wearing a mask and had a dryer erase sign on their shirt that stated she was legally exempt to not wear a mask. I respect everyone that is struggling with a disability (under the ADA your employer can get mask exemption for medical reasons). The cashier area was not guarded with plexiglass and there was no hand sanitizer in sight. I support the cashier, I do not support management for putting the cashier and their guests in danger. If you are allowing an employee to not wear a mask then protect the workspace for the employees and the guests.
Doddie Potts
2019-05
Location is off the main road but stopped in anyway. My family loves Rutters chocolate milk and the great selection of food items. We love collecting gas points better than any other convenience store points system.
Guler Ula
2020-05
I love Rutters from the food and the gas. Im from NJ, and this was my first Rutters I’ve been to and it is awesome. All of the 1 star reviewers are Walkersville haters!! Don’t pay attention to the 1 star reviews. The customer service here is excellent!
Matthew Breen
2021-05
Had a valid ID to buy tobacco and the cashier (who was obviously younger than me) denied me even with a proper form of ID. I would like the manager (sandy) to please do something about this and perform a proper disciplinary action to the cashier working on the night of 1/23/21 absolutely ridiculous..
Anthony Pendley
2019-05
Food was terrible. Not nearly the expierience I always received when living in Hanover, PA. EXTREMELY slow service even though we were one of two couples in there. Person making our food couldnt even properly roll a wrap.TERRIBLE....
Danielle Y
2024-03
Horrible employees! So unprofessional! Management needs to be fired!
tripyhippy
2023-06
Food is great unfortunately I just wasted 10 minutes on waiting for the diesel pumps to be activated so I left without purchasing anything
Tim Bouis
2019-05
New location (2019). Actual store could have been bigger but great place to pick up a quick snack or get gas. Strange that this place got approved for install exactly next to an existing convenience and gas store //Liberty//
shawn kessell
2023-05
Donna , refused to cash a $79 lottery ticket because she was getting ready to be off. There was no one else that could do it either. Food sucked tooo
//
2022-05
very slow service , waited for almost 20 minutes. it looked like the people in the kitchen were arguing about something and one of the employees started slamming stuff around to prove a point or something and ended up making our food take even longer. unprofessional and slow.
Brian Hiltbrand
2021-05
Nice clean store, as of 11)18/2020 gas prices @1.95 for 87 octane! Thank Mr. president for these great fuel prices.
Money Mike
2023-05
Good prices and very clean store and bathroom
Karol Staniewicz
2020-05
Great gas prices.... The rewards card is one of the best I've used. If you love burgers... Try the pastrami burgers.
Derek White
2022-05
One of the few DEF pumps in the area, but always a hassle with store clerks to use to fill up on DEF in a commercial vehicle
Elyse Horvath
2019-05
Brand new Rutter's clean but this is only the soft opening so far the grand opening will be in February of 2019 the staff are new and still learning
Mike Kimmelworth
2021-05
I'm giving a 2 star because of the rudeness of attendants especially one named Moriah, she has a bad attitude.
Douglas Shearer
2019-05
Hey Matt you told me Rutter's was not going to charge a different price for truck diesel. Now you have lost my business forever.
Kayla Whitfield
2020-05
Customer service is good but it took 15 minutes for 1 food order to be ready.
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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