CVS

Preston Brown

2023-12

I’ll start by saying Michael in the pharmacy is amazing. However the new pharmacist Valerie/Vanessa has made me decide to leave and find a new pharmacy. Yesterday, I had lower back surgery and while in outpatient recovery, I noticed my pain management that was prescribed by my surgeon was placed on hold. I noticed this through the app because she didn’t call me like she should have to explain why. I quickly had my outpatient nurse call to sort things out. Vanessa said she needed to speak to my doctor because she wasn’t going to approve the new medication because my prior prescription was too similar. Mind you he was doing surgeries all day. This isn’t her decision to make. It’s my doctors, who also provided a discontinue note on the prior prescription. I had this made clear written and verbally by two different nurses. Vanessa’s ego would not let her make the correct decision. I then walked in to CVS after discharge, barely able to walk, to explain my situation to her. She smirked, cut me off multiple times, and seemed to be more impacted by the fact that her lunch break was in ten minutes. She told me that I should just take two of the other medication that I was prescribed prior because they are the same. Which isn’t true. I verified with another pharmacy that they are completely different medicines. Meanwhile, I walked 200 feet to Safeway pharmacy, had my RX transferred, (which she refused to help me with as well…) and was graciously taken care of in minutes. I’ve been loyal to CVS since moving to the area but am leaving for good. Vanessa or Valerie, or whatever her name is, needs to find a different field where her ego won’t get the best of her, and where she isn’t helping people…because she’s not. We deserve better.

Avery Wagner

2024-01

Never have the prescription or misplaced them multiple times. Need to switch location. Very disappointed with help. I call and talk to another person who says it has been here after speaking with other representatives.

Christopher Derpic'

2023-12

Nobody works in the front so feel free to steal stuff. Anyone working in the pharmacy is definitely too busy to help you. Doesn’t really matter though because whatever you were looking for is out of stock

John Boley

2023-05

I have been aggravated with how some of my medications are being handled. It is making my life more difficult to track my refills.On my plan I can get my 90 day refill up to two weeks before the actual refill date. For some reason some of my medications I have found that the prescription is labeled "Your pharmacy team has scheduled this prescription to be refilled on this date according to your plan. " With the two week window I can work them around so I can pick them up at the same time. But with the pharmacy controlling it, I can't do this. I also see it as the pharmacy getting around those who are not using automatic refill on there medications.Also, when a prescription is fill, I don't get a call, letting me know it is ready for pickup.Dissatisfied Customer,John Boley

elena guyer

2023-05

The pharmacist and staff here are the absolute best!We have been using this pharmacy several times the past few weeks, and our scripts are always filled faster than expected. This is an amazing team here and I won’t go to any other pharmacy!Thank you!

Alexander Eliopolo

2023-05

I had a very frustrating experience with the Pharmacy and Becky who works in the Pharmacy. My doctor ordered my medication for a specific amount. The pharmacy shorted me my lidocaine for my surgical wounds. No word of being shorted the medication I needed. I had to find out from my doctor that I had been shorted. When I went back to the pharmacy Becky blamed it on my doctor and when they approached her she became irate with them. I think it’s very unprofessional and wrong. Thank goodness it was just lidocaine and not medication someone needs to live.

Becca Austin

2021-05

This is the only pharmacy I’ll ever use. The pharmacist Michael is great! I’m pregnant , first time Mom and So I’ve had a bunch of questions regarding medication and OTC items as well. But Michael goes out of his way to help me , answer any questions I have and over all is a hard working, nice guy!! Every time I see him working he’s always kind and has a smile. He definitely keep this pharmacy running smoothly!

Jeni Catlin

2022-05

This has been my pharmacy for 20+ years and I have no plans of changing that!! They are the nicest, most caring group of staff I've EVER encountered!! Thanks a billion guys, from my family... to all of yours!! ❤ Stay safe and healthy!!! (Bc of you, we know we will be 😊)

Erick Shepherd

2019-05

I worked here as a pharmacy technician for four years. I have since moved on to a career more closely related to my major, but despite the distance, I still use this as my regular pharmacy. Best team I could ever ask for. I worked with dozens of pharmacists across several stores within the chain, but Becky and Michael are top notch.

Tina Cline

2019-05

The pharmacist was amazing! She was courteous and took the time to explain some medications without my prompting. You could tell she really cared.

Malisa Dee

2022-05

Very helpful and made me feel like was only customer. Had a complicated situation and the phramacist helped in such a kind and understanding way. Wish all CVS had phramacy like Walkersville

Jessica Maxey

2017-05

Unprofessional, unhelpful, do not answer phone when they are supposed to be open. Have messed up my prescriptions numerous times. Normally don't have issues with CVS but this one is way below average.

Emily Sines

2022-05

The staff at the pharmacy is very professional and helpful! I get all my meds there. They are in top of it!

Jena Minish

2023-05

I like that there's a self checkout. They always have things stocked and it's never too busy

Karen Gravity

2021-05

The staff is always friendly, helpful, and efficient. I never have to wait in line and I always leave with a smile.

Caron Burdette

2016-05

It is a place to go to get ur prescription filled. They answer any questions you may have, they care about u and ur health.

Felicia Ann

2023-09

Horrible customer service!

Carol W

2022-05

Dropped off a package for UPS shipping service. Package was never scanned or shipped. Lost it!!!!! Don’t use this service..

Ren Reese

2018-05

Not very clean but pretty well stocked. Service is friendly but slow!

Tahisha Dukette

2023-05

Friendly staff great service

joel leber

2021-05

What's there to say.

Olga Kemplin

2018-05

very bad Unprofessional