Build-A-Bear Workshop

Christine Bailey

2023-05

The customer service here was okay. The two young ladies who stuffed the bears were very nice, the cashier was just okay. No one spoke though when we first entered the store. It was extremely dark in the store like some of the lights were out. The birth certificate machine (all three of them) were down and people (visitors of employees in the store) were sitting at all of the stations. It was an okay experience because the two young ladies were really nice but I have come in previous years and it was much better. I unfortunately wouldn’t come back to this store though because it doesn’t seem like they get much attention from corporate. Wish I had gone to another store.

Joshua Paicos

2023-05

First time ever going to BAB. The employees were very nice, and made the whole experience amazing for my 2 year old. I will definitely be returning.

Jazmin Bibb

2020-05

I love this place and so does my son. I love especially when it's the pay your age. But now it's an online drawing. If your name gets picked then you're able to pay your age but if not unfortunately you can't ride next year. And I don't think everybody knows that if you're bear as a hole in it like where they Stitch it up at on the back of the beer you can go back and have it fixed for free. And even possibly stuff a little bit more if you want it a little bit firmer. I don't know maybe it's because of the location of Build-A-Bear Workshop but this place is perfect just in a weird location for me because I can't get there almost every month. It is kind of far from me.

T Lowery

2021-05

The experience was great and the customer service was excellent.

Damien Price

2023-05

Had a great experience here today. Pam truly made my day. There are good people in the world

Toni Gonzales

2022-05

The clerks was very helpful. I had kinda a big order. They really took the time to make sure I was happy

Bethany Sansaver

2023-05

They closed the store at 7:30pm on Feb 18, 2023 when the website says they close at 8pm. As a former build a bear employee this is ridiculous

RHONDA BATTLE

2020-05

Pam was amazing such a friendly spirit and was very sweet to my daughter. Thank you Pam for making my daughter experience one of a kind superb customer service!!

Donald Ward

2023-05

Loved the variety of bears. Associates were very knowledgeable and helpful.

Jen Wright

2019-05

We had my step daughter and she loved it got her own bear and was on cloud 9 the whole day

C Ward

2023-05

Good customer service but the selection of accessories was lacking.

Heather Posey

2019-05

They have a great sale going on and the kids loved it. The lady was amazing with the kids.

Donalyn Holloway

2023-05

Staff was friendly & Quick. The store was not crowded.

Travis Gilbert

2019-05

it's a great place to go to. I'm 19 and I go for fun and I don't see what's wrong with that

felicia parr

2020-05

Patient staff are the best staff!!👍we come every year for birthdays

Bruce Newton

2020-05

Love it and my kids did too they are so nice

Brenda Hamilton

2018-05

Terrible management. Tiree and Katie are so unprofessional. Please go to another BAB; Waldorf location is not worth it

poppy vat

2022-05

Didn’t even give me my certificate. The employees rushed us

Public Reviewer

2020-05

I had issue with them. But with patience it got fix and money returned.

Lisa Williams

2019-05

Love the people, friend service and they are great with the kids

Debbie Myers Barnes

2020-05

Pam was professional & fun to work with making our bear

Stacey Stewart

2022-05

One employee in the store I felt sorry for her

Jean Pompell

2022-05

Friendly people, clean store, happy purchases

Justin Adams

2019-05

Great experience with a very helpful staff.

Katherine Barstow

2022-05

Fun for all..always something new

Mariano Gonzales

2023-05

It's Build-A-Bear, what isn't to like about it?

beachy lovly

2013-05

If your looking for something for somebody at any age, Go To BUILDABEAR!!!!

Nadia Thomas

2019-05

Always a great time

estrella grande

2021-05

I like thes shop

Gail Enid Walker

2019-05

National 🐻 Day ❤️ the experience!