Indus Food of Silver Spring

Ghosoun Alasali

2023-12

I have been to this place many times for the past couple of years and I really like their service however I am writing this review on the meat side only and I wish the owner sees this comment. I called them today Nov 25 to ask about fat and meat. The guy who responded to my call was so rude and others as well. i was telling him how much meat and fat I need suddenly he refused to ask about fat and hung up the phone while i was still making the order. I tried calling him back many times but never responded thus in other words, he closes the phone every time it rings. Hoping for better service on the meat side for next time.

Sammy Al

2024-04

Meat counter worker are the worst, if you’re not from Pakistan, they didn’t serve ,unprofessional, spend your money somewhere else most the cheese are expired and the yogurt can’t wait for the health department to stop by…

sabuhi shahid

2024-01

Great place for Zabhia meat supper clean hygiene organised humble and friendly staff prices is bit high but quality no compromise great customer service

Nilesh Masih

2024-04

Good store with a LOT of products. If it's Indo-pak, you'll find it here!

Lisa W

2023-07

Meat counter people totally ignored me! I was NEVER acknowledged, even when he looked me right in the face! I will never go here again and will deter others from visiting as well. And, there were NO management people available according to the woman in the front.

J. George

2023-05

So many great South Asian options and a growing assortment of Southern Indian snacks and foods. My mom has always recommended them for their Halal goat or lamb as they are locally sourced and fresh.

Abe Abraham

2022-05

While the quality of the meat is great, they always (I mean always) charge for more pounds than they actually give you! Is it even legal? This happens all the time! Please see picture attached. I have a baby scale at home which is accurate. Whenever I come home and measure the amount it’s always about a pound less that in actually pay for. It’s mind boggling. You’re better off going to Wholefoods or other honest places and paying a little extra per pound if you have to. Honesty and transparency is the first and most important responsibility to your customers.

f.d.

2021-05

We placed and paid for an order for Qurbani well over two weeks before Eid. At the time we were told that we would have received it the day of Eid. Eid arrives, we don’t hear a word from them. I assume that they just didn’t call because they never do all the times we’ve placed orders. We go all the way to the store the day of Eid and were told our order hasn’t arrived, but the delivery man should be coming within the next 35 minutes. As we waited, we notice that only certain people were receiving their orders, brothers who shared the same dialect as the store owners or looked like them for the most part. After waiting over an hour they told us to just come back later due to the delivery being late. We left a phone number to call us back and instructions on how we wanted the meat cut for when the delivery comes in. Luckily we didn’t wait around for them because we never received a phone call. Even after three days nobody bothered to communicate with us. We finally return to see if it came in. Man goes in the back and brings out a whole lamb, uncut and asks us to wait again. After speaking with the manager all we got was an excuse about COVID Delaying things. If that was the case, then a simple courtesy phone call would have diffused everything and we would have been more understanding. Peoples time is important and it’s not right to treat them like that because you already received their money. Very disappointed because the meat quality is good, but the customer interaction when it comes to certain groups of people needs a lot of work.

Dr. Jamal

2023-12

Got there before it got busy. As such, the checkout was quick 😁.

Shazia William

2023-12

Order for goat pays but they give us bones so discusgting

sahar kian

2021-05

The quality of the meat is good. However, the employees communicate ineffectively with the costumers. They don't listen thoroughly - neither over the phone nor in person - and then pretend they have misunderstood the conversation. The management could do a better job by helping them to enhance their communication skills.

Annu Sharma

2023-11

Many choices, varieties indian, Pakistani grocery items along with fresh veggies and breads. They also have a butcher/meat counter.

Crow King

2022-05

They are over price in everything in their store, I price match so many thing with other Indian store they are cheaper then Indus. I don't know for how long they been doing this with customers. I start noticing when I bought rice bag from them with price tag $10.99, and when they ring me it's come up to $14:99, when I mentioned the price printed on the bag he just said oh ok and then charged me $10:99, but if someone doesn't pay attention they will keep on doing this intentionally, so I stop going their and it's bad business practice 👎👎

Johnson Raju

2023-05

Great store! Great goat meat. Buying from here for nearly 20 years. Friendly staff. Clean store.

Anees Ahmad

2021-05

Instead of taking responsibility, Indus repeatedly defends its terrible service for the majority of their negative google reviews ... my case also invited their typical response:Indus sell you rice with bugs in it, and when you call (screenshot attached) asking if they will give an exchange or refund despite not having a receipt, the man says yes multiple times (even mentioning the brand i wanted was out of stock but i could get another kind) ... only to drive to the store and be told i have to accept the bug infested rice ... and even that without any apology; then insinuate i ate half the (bug-infested) bag before trying to return itIf you call TWO hours in advance for meat - and they say you’re meat will be ready in 30 minutes - they won’t start the order until you step foot in the store and again ask ... forcing you to wait another 30 minutes; this happened BEFORE COVID - so not a short-staffing issue as the owner allegesits rich that the owner suggests the customer should approach the staff in the store to solve their problem ... if you were rude when i told you about the rice, why would you be polite about the meat? in fact, when i told your butchers about the meat, they literally expressed ZERO concern and ignored me.Your management is just terrible

Abdul Adil

2023-05

Good Range of products and quality meat.They also take phone orders for meat which makes more convenient.

Roy Mathew

2023-10

South Asian grocery store with with a wide variety of groceries including fresh chicken and goat

Adam Zuber

2018-05

It is good that they expanded the store, but the smell of rotten meat as soon as you enter the front door is not so good. The quality of the meat is questionable, and the customer service is horrendous. The employees are not very helpful and even somewhat rude at times. They do carry a number of desi groceries that may be of interest.

Daniel Shaw

2020-05

A horrible experience to visit this Asian grocery store.....They over priced things and there services, we bought 5lbs yougart and they charged us $5.99I knew there was something wrong.....I bought the same yougart from an other store and the price was $3.99This was the one item, I noticed..... God know how much over priced the other items..... I decided not to go there ever and advise other to watch there prices.For an evidence, I am adding the photo of receipts.....

Valencia Witcher

2019-05

First time shopping at this store. Everyone was nice, courtesy and helpful. I purchased Jasmine rice in the big bag. Very reasonable. Will be shopping at this store again. Its handicap accessible and you can see the store from the street.

S J

2019-05

You can get all sorts of Pakistani and Indian groceries as well as some other ethnic foods. They have good halal meats. The service is friendly and efficient.

Michael Siddique

2020-05

Grocery store and a Halal meat market located on New Hampshire Ave. This place has been there for 20 years and it has grown from being a small shop to a mini supermarket. From spices to meat to cooking utensil, Indus Foods has it all. Plenty of parking space available in the strip mall in which it is located. Some of the items are slightly overpriced but the convenience of the location mitigates the high prices. My opinion is that the rent paid by the business is the reason behind its slightly high prices.

Ishtiaq Hussain

2023-06

We tried organic halal chicken from many stores but Indus is the best.

Mustafa Ravat

2022-05

Good place for all Indian and Pakistani food

Sruthi R

2021-05

They have most of the staples of the subcontinent, some South Indian specialties are missing. The meat is great, overall it's a great desi grocery store.

mohammad sabir aqueel

2019-05

You find here fresh halal meat, chicken and beef. They have a variety of indian and pakistani spices, breads and other fresh vegetables. You can find all your cooking related supplies. They have reasonable prices.

Sadiq Qureshi

2023-05

Good place for Indian Pakistani food and halal meat. Owners are known friends for ages

Jahanzaib Ali

2017-05

A big thug sitting in our neighborhood selling expired food items. This store has policy to not return anything once it solds out, these thugs ruining the name of the whole Pakistani community. Even sometimes they charge more than you buy and when you get them they start making excuses that it was computer fault. These thugs should be boycotted.

Randy Balram

2023-05

Great selection for your Halal needs. The team at the meat department are very helpful.

Mahamed Mahamed

2023-05

I’ve been a customer since 1995 and today they have lost my business. I was verbally attacked by the meat attendants and was left stunned. The place stinks really bad at that and needs to be shut down.