Giant Food

Evan Carey

2024-01

Newly renovated giant, pharmacy, bakery, Starbucks, Deli, super clean, and outstanding customer service.

Khoi Nguyen

2023-05

I love this location. Bright lit lights with very clean aisles. The staff is super friendly and everything is easy to find. So glad they finally replaced the previous Shop Rite

Abi M.

2023-05

This is a newer store that is very clean and fully stocked shelves. Fresh fruits and vegetables, meat, seafood, prepared food, and a pharmacy.

Bob Clark

2023-09

Very helpful folks and clean place. Well stocked. Good coupon sales.

Christopher Krier

2024-04

This is a Giant worth going to for weekly groceries. Located in a spacious shopping area next to various other depot stars and restaurants.

SammyPhil

2023-12

Starbucks 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟Ms. Renee 👏🏽👏🏽👏🏽👏🏽👏🏽 Queen BaristaThe education and wit of working here. I always have a good time with you, your personality and your smarts. Thank you girl for everything.There should be a better way. When the system crashes. Too much work not only the barista have to juggle but giant customer service as well.Idk if they just hired the girl at customer service. But the way she made me feel. She was rude and disrespectful. Starbucks system crashed I was intructed to go to customer service to check out with codes. She literally said I don't work for Starbucks. I don't know what you talking about. The disgusted look on her face like I was ordering. Me I get that but I was told to come here.Better ways. Hmm. I understand let me see if I can go get help. Quick easy nice.

Arron Harrington

2024-04

Very nice store. Don't like how much food costs though.

Life Life

2024-01

I normally Love this giant but my visit to customer service today wasn’t pleasant at *All the lady with the Red hair was very nasty and it wasn’t the first time I feel like her politeness depends on your form of payment and I dont like that for

Krystelle Marie

2023-05

Lots to choose from.Generally clean, i guess.Worst thing is probably checkout. An hour from closing, no cashiers available. Self checkout has a sign "20 items or less" but of course that is null and void because - what?! - no cashiers. And that annoying voice at self-checkout, "Put your item in the bag..." i know how to do that, thank you very much.

Chris Baugher

2023-05

I came here on the eve of Valentine’s Day, rushing to get flowers for both my mother and girlfriend. Maria was my cashier and she was great! Also, the young lady who makes the flower arrangements did an amazing job. The flowers were stunning. Why spend an arm and a leg at a florist when I can come to my local Giant and get the same great quality!? 5/5, would recommend!

Mario Velazquez

2023-07

Terrible experience with this location but Giant as a whole. They limited self checkout to 20 items or less but then don’t have anyone competent enough working registers to get you out of there quickly. Today, a register stopped working, the person working the register turned on his light for help, then we waited for about 10 minutes while no one showed up to help. I ended up walking out and on my way out, I pass by someone I’m guessing was the manager walking around in a daze picking up pieces of paper off the floor instead of paying attention. I get why the change was implemented but if that’s a change a company is going to make, at least have trained the staff to make it work or hire people that can make it work. For the first time I’m really glad that Amazon is taking everything over. Once their grocery service is more widespread, I can see stores like Giant quickly closing their doors. I’ll be going to Safeway until that happens.

Thomas Retzloff

2023-05

They got a nice hot food counter but it's so hard to get anyone's attention. Feels like a chore to ask for some chicken and generally an unpleasant experience. Once they finally do show up, I always get some weird level of attitude even when they screw up because they can't know the difference between thigh and breast. Mind you I don't even say anything other than asking for food, they just raise their voice or roll their eyes unexpectedly - very weird and uncomfortable to interact with them. Just want my lunch and get outta there. The sushi guy is really nice tho and refreshing compared to the other workers

Kathy O'brien

2023-07

Getting a deli order is a nightmare. One of the slicers complains and huffs and puffs about the amount of slicing they are doing so I tried to order on the kiosk and was directed not to by a deli employee. So I tried twice to order online. You do have a place on your website to order deli and pickup at store. IT DOESN'T WORK!!!! I tried today and when I never got a message saying my order was ready I called the deli counter and was told they don’t have anyway of accessing these orders from there. Someone else from somewhere has to walk the order over and it wasn’t done. Twice in 2 weeks. I gave it a second try and now I’m done.

Erica Parker

2023-05

I love that you guys took over a bigger store. My experience at the new store has been awesome. Staff is very helpful. I had my flu shot there and the pharmacist was truly a nice person. I love the hot food area, deli, and seafood department. A well stocked store.

Chris Genz

2023-05

The experience at this Giant location is fantastic compared to other locations. It's clean, aisles are stocked, people inside are nice. Self checkout is a little bit crammed when trying to fit a cart through there. I have always had an overall positive experience while shopping here.

Corinne Newhart

2023-05

Nice new store , but the downside is a very busy parking lot (which people also need to pass through to get to other stores in the center). Although I don’t regularly shop here, I do come when I need a specific or harder to find item and I’ve always been able to find it. Pretty sure its the only store in the area with 00 pizza flour.

Cookie Jones

2024-04

Very busy and slowWhile manager walking around concerned with store appearance!!!

disco 07

2023-05

A very pleasant surprise! We missed the Shoprite; however, the new Giant impressed us to no end. Maybe we were just so glad to see it. Very clean and well lit. They had everything we needed and appeared to be fully stocked. The self-checkout area needed a more experienced and better mannered self-checkout manager. She made errors. Otherwise, everything was alright.

Necole Robinson

2023-09

This Giant Is So Clean!! Well organized, Great Prices , and more. The workers are nice and also the people that comes into the store.

Annabelle Randall

2023-08

Giant in Burtonsville, Maryland has fresh flowers made into bouquets, or you can make your own bunch of flowers.The pharmacy has friendly staff. Prescriptions may be dropped off, called in or picked up. If you have insurance, the personnel will charge your insurance for you.Giant prices are a bit higher than Food Lion in Fulton, Maryland. However, Giant is convenient to where I Iive.They have a program that you get $0.10 for every dollar you spend. The points give a discount toward gas at Shell and at Giant gas stations.I like that there is a wide variety of food and International Food.There are lines where you personally scan the barcode on each purchase and pay at the checkout. Of course there are the regular lines for a large amounts of food. The cashier will take your bags and bag your items for you. Otherwise, there is a $.05 charge for each store bag you use.

Victoria Walker

2023-05

The new store is great but I wish it hadn't come at the expense of the Calverton location. It's still the closest option for a grocery store but turned what used to be a quick 3/4mi walk from my massive apartment complex into a 2mi one.

Mac C

2023-05

Love that they added this new location. Super stocked and ready to go. Clean and organized and much better than the one it replaced off the highway.We love to use the scan and go since it's makes checkout a breeze and it automatically adds the coupons and deals for you for literally no hassle at all.

Carmen Hughes

2023-05

For a brand new Giant it was obviously clean, well set up. The fruit selection was great! Which, Giant’s are usually famous for. The fresh seafood options looked good as well as their foreign meats options. I wished that had more Jamaican items in stock (such as ackee, and Jamaican Easter bun). The isles are long and the store looks great. There was obvious over staffing (assuming again because this store just recently opened). The meat counter staff was kind and attentive, but everyone at checkout looked quite uninterested. Overall, the store didn’t make me feel like I need to stop doing pickup or delivery from the Giant on New Hampshire Avenue.

Giga Chad

2023-06

Half the stuff in my pick up order was “out of stock” and replaced with stuff I didn’t want. Horrible experience.(UPDATE) Got the usual corporate boilerplate response from Giant claiming they wanted to make things right. Hung up as soon as I heard the robo-receptionist. Wanted to talk to a REAL person not slog my way through automated phone nonsense. My review stands.

Jacob Frerichs

2023-05

Store is very clean and organized, well stocked and friendly staff. Another nice thing is they usually have several human cashiers open rather than exclusively self check out.

Lisa S

2023-10

Clean. Well lit. Nice employees. But as usual, the theft is crazy. The parking lot is sketchy. Just LOVE being a sanctuary state.

Rashanda Bazel

2023-12

Lines are always slow and some items not in store. Cuat service is ok

K Aydin

2023-05

The store overall is very nice and I'm happy to see that they actually replaced the floor (shoprite didn't when they took over after superfresh).I do have an issue with the deli though. This is the second time I've gotten boars head bologna. My preference is the original blend of beef and pork. It's hard enough to find that one around here. I've had the same lady at the deli counter each time and the way she acts is like I'm asking for a huge order that is a lot of trouble. Should I chalk this up as her having a bad day twice now? The visits are a couple of weeks apart. I asked for 1 1/2 lbs each time. Last time she was trying to stop at 1.2 lbs, this time I got 1.04 lbs. It took all of my patience to say thank you, so I didn't complain about being short. I just wanted to leave. Maybe she had trouble with decimals? I have to wonder if they've trained their personnel?

Ms P

2023-05

A taxi driver friend from Ethiopia introduced me to thisp giant.I love love love this branch and will make it my go to for every thingThe cleanliness the order and the variety of foods plus cust servare incomparableWhen I walk in a store the first thing i look for is cleanliness alnd order. If you give to that along with great cust service then.I will give you my money.

Ben Gross

2023-05

It's a new place and they're working out the kinks but overall I'm pretty happy.My first shopping trip, and there were some challenges with being able to check out and I started to get frustrated, but then a manager came over moved me over another line, and I was able to check out quickly.I was only going to give it three stars, but that managers assistance in stepping in made all the difference in the world, thanks Giant!