Weeping Willow Kennels

JUDI SANZONE

2024-04

They took very good care of my dog. The only problem I have with them is their business practices are a little shady. When you fill out the reservation form it will automatically default to an evening pick up, which allows them to charge you an extra $44 and then they’ll come back and tell you that you requested an evening pick up. Just make sure that when you are filling out the form you look it over very closely because I didn’t look over my form very closely and ended up having to pay an extra $144. The cancellation or early pick up policy is very strict and they do not do refunds for days that the dog is not actually there. They will tell you like a hotel reservation, you can’t get a refund. For some reason I got a refund on my hotel reservations when I canceled early. Also you can’t tell me that they left that kennel unoccupied for those days that people had picked up early. I will not say that they did not take good care of my dog. I will just say be careful with dealing with their business practices.

Ben Ridenour

2024-01

I left my dog, Scooby, at Weeping Willows Kennel, and I couldn't be happier with his stay. I was initially nervous because he's quite skittish around other dogs, but he was exceptionally well taken care of. He came home as a happy, content puppy.

Janine Woodward

2024-01

Kennels are clean and "green" with many upgrades to make sure all pets are safe and comfortable. Staff is very attentive, caring, and understand how hard it is for anyone to leave their precious furry family members in someone else's care.

Sandra Willard

2024-01

I’ve been using Weeping Willow Kennels for years and have always had a great experience. The facility is always clean, the animals are well cared for and the staff are wonderful to deal with. Highly recommend!!!

Erin Parkhurst

2024-01

Weeping Willow is welcoming to pups and their humans. Highly recommend the groomer here; experienced, talented, and patient. Bring your dogs here for boarding or a trim!

Steve Merritt

2023-11

I had used Weeping Willow for a couple of years, and had always been satisfied. My dad is in poor health, and I've had to make several trips home. I recently made an appointment I had to cancel, and first thing I was told was that I would not get a refund. Well, I didn't ask for a refund -- I made an appointment I had to cancel, and assumed there would be some sort of charge or fee. But I didn't get any of my money back! The people who work there are nice and do a good job, but the guy who owns the place is a real ahole. I would never take my pets back now that I know the guy is an ahole, anyone who treats people like that would do the same to your pet.

ME R

2024-02

Do NOT NOT take your family member here. Our dog is enroute to have his tail partially amputated as I write this - due to HAPPY TAIL he got at this kennel. NEVER EVER had it before - and he has been kenneled up to 2.5 weeks and this dog is 11 yrs old. It’s PHYSICS people. If the dog’s tail wags a lot and hits the sides of the kennel constantly- then it’s either a bigger space or outside more. That simple. No call before we picked him up, no attempt to mitigate the issue - just… here he is when we showed up and “oh, by the way”. When I called the kennels I was then reminded about the NDA I signed. - NDA? No, LEGAL LIABILITY DISCLAIMER ….. but not an NDA. We will NOT be returning with our PET and suggest others avoid this kennel for boarding.

Neal Carey

2024-01

Been using them for a decade now. Never had a problem. Highly recommend.

Nancy Little

2024-01

Our dog has never been taking care so good when he was there! Thank you for taking care of goodest old man when he was there 💗

Makayla Thrasher

2024-01

Amazingly clean facility, and wonderful owner and staff. Always a great experience!

J H

2022-05

I was very pleased at how well our dogs did & how attentive & friendly the staff was. We just moved cross country & our dogs are not typically boarded but it turned out to be a great experience. They were very happy when we came to pick them up & they looked like they were well taken care of. Do not hesitate to board your dogs here, it is a great place & we look forward to using them again!

Deborah Truitt

2022-05

Took my dog Tyson there for a four day stay. The staff were very enthusiastic and took very good care of him. He was very happy. We will be using them again for sure.

Kathy Smith

2020-05

This was our 6 month old Chessie’s first night away from home. I was skeptical. When we went to pick him up, he bounced out happy and healthy. We were so pleased that we made arrangements for another stay and had the same wonderful experience. We also appreciate the senior citizen discount.

Roman hostetter

2024-01

Great place employees were very nice and helpful definitely would recommend

Cindy Spence

2018-05

My dog is a bit of a difficult dog but the kennel staff has always managed to take care of him so well he LOVES going. They've been accommodating and kind when emergencies have taken us out of town without notice. The groomer has managed to find a way to do toenails without sedation - even the vet's office doesn't attempt that! Weeping Willow has treated us very well.

pamlipka1

2015-05

We have been customers for the past 10 years and have had a good experience. But we had made reservations over a month ago for drop off on 12/26. We were not notified of a policy where you could not drop off in the morning on the day after a holiday. In fact I told the person that we were dropping off in the morning and nothing was said about not being able to. Why we were not told this is not acceptable at all. We are now out of going to a reunion with family as it is too late to find another kennel during Christmas. We will now be looking into another kennel for our puppies.

GrayLace Enigma

2021-05

While Weeping Willows appears to be a dog’s paradise, I was pretty unimpressed with their accommodations for cats. I dropped my cat off in a mesh carrier that was left on the floor with the other carriers in the cat room. When I got out to my car from picking my cat up, the smell hit me- the carrier was DRENCHED in cat pee. The cat room itself was made up of a ton of very small cat cages and a pretty small cat play area. All in all, the price was decent, but I won’t be taking my cat back there.

Karen Sowers

2022-05

After he got a kennel cough shot, our dog still acquired the cough. During that weekend, there were 80 pets being kenneled per the staff. A unclean environment may have been the problem. Not good.

Edwin Melendez

2022-05

I put both my dachhounds in here for 10 nights. they must of loved it there because they both didn't care about us when we called their names. Totally ignored us, no jumping, no licking, or happy feet from either of them!!!

ruby dillon

2013-05

Our 12 1/2 year old poodle has been going to Camp Woof Woof as we call it since a pup! They take excellent care of him and love him like their own. The place is clean and home like. Now that he has diabetes they can administer his insulin and keep him exercised just like we do. We wouldn't bring him anywhere else!

Meredith Krissoff

2023-09

Very pleased with the facilities. Our dogs were well taken care of!

Fran Severn-Levy

2015-05

Great people who clearly love the dogs and their work. My three leap from the truck and dash to the office, which tells me a lot! When I was out of country and unreachable, they took extra care when one of the dogs appeared ill, going far beyond what they were required to do.

William Moore

2013-05

Had been a patron of Weeping Willow for years. Took several animals to be groomed last year and the owners were rude, arrogant and tried to charge way more than the quoted and advertised fee schedule posted in the reception area. Would never patronize them again nor would our friends for any reason.

Thomas Freelove

2022-05

Evet since I moved to Salisbury, they have treated me and my fur-kids with the utmost respect. I would highly recommend them to anyone who unfortunately can't take their fur-kids on a trip.

Tia Mast

2022-05

Love them! They take the best care of our dog when my family goes away for vacations. Very professional & polite.

James Polk

2022-05

Professional and very friendly staff. Facility is spacious and cleanPrices for services are reasonable. Senior discounts are available as well.

Mike Hedlesky

2019-05

I have used a ton of kennels in the area. These people are hands down the best. I seriously feel like my dogs are sad to leave when I come get them.

Jennifer Wolf

2023-05

MY BOYS WERE IN GREAT HANDS HERE.THE STAFF LOVED THEM AND THEY RAN IN TO DAY CARE EVERY DAY SOOOOOO EXCITED TO BE THERE.I APPRECIATE YOU PAYING GREAT ATTENTION TO THEM. I WOULD RECOMMEND 100%

JC PARKER

2019-05

Very pet and people friendly, clean, loving environment. Our dog is always happy to go see his barking buddies!

Winter Powers

2022-05

They did a great job taking care of out two babies. But, they sure we're happy to get home.