Family Dollar

3.9 (162)

3657 Offutt Rd, Randallstown, MD 21133
(443) 272-3013
familydollar.com

Claimed
Dollar store
Clothing store
Discount store
Discount supermarket
School supply store
Tobacco shop
Toy store
Discount chain carrying a variety of goods, including groceries, household items & beauty products.

Service options

  • In-store shopping

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Charlene Jones

2024-01

Horrible, ghetto, dirty, they need security because the big fat ugly manger China ( who looks like precious) accused my son and nieces of stealing. All teens whom work plus parents are well off. She disrespected my son then told them she’d call her so sons to the store. It’s sad that they allow such a ghetto black lip, black and mild smoking baboon carry the title as manager.

Taurean Shelly

2024-03

Shelves are always empty, carts are unavailable because they are being used by store employee to stick trash in. The cashier Pepper is loud, rude and ghetto and the store employees always seem to catch an attitude when someone is using cash.

Christina Collins

2023-06

The worst family dollar store on the planet. The aisles are always cluttered and the shelves are always bare. Sometimes shopping carts are not available for customers because they are being used by employees to place boxes, trash etc. the employees are ok but that one heavy set light skinned manager with the ponytail is the most unprofessional person ever. Constantly on her phone, using bad language in front of employees and customers and usually has an attitude

R Harley

2023-08

Poor customer service. Cashier said nothing to me except the total of the purchase. After giving me change from the cash I gave her, she immediately left the register and went to another part of the store. She didn't even give me my receipt so I pulled it from the machine myself.

Zelle rich

2021-05

The sales in the paper does not reflect what is available in the store #3234. When I asked the manager he stated that the company will still post a sale in the paper eventhough the item is not available in the warehouse. Which does not make any sense. The sale started today (cleaning supplies) and as soon as the store opens the products are NOT THERE. They have signs posted on the shelves stating 2 per person. So my question is did the products not be delivered to the store or ate the employees taking them home and not putting them out? How is that possible? Next, in the paper Tide price Mfr $8.95 with smart coupon $7.95. I was told the paper does not reflect the increase in the price of $9.50. The associate fairly new one year or less of employment per her, stated this has always been the price. Again, as a regular customer that venture this store often Tide (yellow) has seen $8.95.Very concerned customer

J.s

2023-05

I'm just wondering why they EVER NEVER PICK UP THE PHONE? ive been calling them for 2 weeks now bc I left a personal item there and they said they'd hold it for me. I was told to call to make sure that the rep/manager would be there bc he put it up. They NEVER PICK UP!!! Y'all are NOT THAT BUSY ! No stars needed. But review makes u leave one . I'm disappointed .

Otto Sean Christopher Mastuh OSCG 8845 Grimsley

2023-05

This is a very great store for people to shop at. I especially love the service that I received when I went there. I hope that they keep up the good work. 😀👍🏿

Raymond Reece

2020-05

Fast service (check out). The cashier made my visit a great experience. The line was moving rapidly. Please maintain that high level of efficiency daily. Sustainability is a key to receiving positive feedback.

Christal Jackson

2019-05

Must be a new cashier here at Family Dollar, because her customer service was great. In the past the other cashier have not been friendly or smile and wish you a good day. Please keep this young lady. Beautiful service.

Amy Ingraham

2022-05

You can tell it's under new management, the store shelves were stocked, and so as much cleaner and there was no long lines!

Ms Yvonne

2021-05

They ran out of shopping bags just when it was my turn too pay for items..But I patiently waited until they retrieved some from next door. Being as thou I had no choice. I was walking home and doing my cardio for today.

Kelli Oliver

2021-05

The staff was very friendly and the male supervisor jumped in to wait on customers you hell the cashier. It could be better stocked but with Covid-19 going on no one is fully stocked.

Nina Satchell

2018-05

Well it was ok the trainee needs to learn to understand English. I asked her can I use my smart coupons I don't think she understood what I meant because she did not ask me to put my number in to get money off the product I purchased. I will not go there again if I see this young lady is at the register.

Linda Wade

2022-05

I normally don't give a bad review, but today I went into this store and it was filthy. Trash was all over the floor. Merchandise was on the floor in the corner (looked as if it had been there a while).

That big one

2021-05

Where do I begin, the employees are some of the rudest, ghetto, nasty people I have ever come across, the store is always out of stock on everything, it's dirty as I don't know what in there, and there is no air conditioning. In my opinion they need to shut that store down it's a total lost and I will never shop there again.

Blossom Plummer

2023-05

THAT YOUNG MAN AT THE CASHIER HE IS SOOOOOOOO REMARKABLE AND VERY RESPECTFULLY AND COURTHOUSE I DO APPLAUDED HIM HE IS SURELY AN ASSET TO YOUR DOLLAR STORE :::IT IS INDEED A GREAT PLEASURE TO EXPOUND ON THIS YOUNG GENTLEMAN:::

R

2019-05

Usually a good visit. Cashiers sometimes don’t acknowledge you if they have their headphones in taking a personal, non work related phone call.

Leslie Jones

2018-05

This place is always filthy, messy and trashed. Employees are always friendly and efficient at checkout line, but the place is so unorganized and messy. Stuff all over the floor. Looks like it hasn't been moped in years.

Wayne Howell, Jr.

2021-05

Very friendly and efficient. I love this location. They always have things I can not seem to find in other locations.

Ademola Adesina

2023-09

Good family shopping experience is what one is bound to get in stores spread across so many area of the state.

Tyra-Ann

2017-05

Usually keeps the store clean. Employees are helpful and friendly. Cash registers should be positioned another way because of the lines though

Kerron Moore

2018-05

If you aren't using family dollars digital coupons you should consider signing up. I used mine today with a $5.00 coupon in their recent circular. Happy customer.

Oslo johnson

2019-05

Good shopping experience today. They had everything I needed and no long lines.

Jamilah Ali

2018-05

That's Wonderful to know Offute FAMILY Dollar Stores are very available for convenience for family NEEDS. When Stores are so distant or measured from opinion.

Renee King

2023-05

The store is not clean.. Not organize and under staff.

Ayiana Green

2023-08

Store wasn’t open at 8:20 am.

Tay

2017-05

It's a decent dollar store for the area and its good for a quick run of items instead of going to a local store such as supermarkets and retail stores.

Tim Kane

2021-05

Friendly service but need a little more selection of certain things

Bunmi Salami

2018-05

Need something quick and don't want to wait in a long line this is the place to go. Their prices are good

Malik Freeman

2021-05

Excellent store, friendly staff organized environment and great service.

Opening Hours

Monday 8 AM-10 PM
Tuesday 8 AM-10 PM
Wednesday 8 AM-10 PM
Thursday 8 AM-10 PM
Friday 8 AM-10 PM
Saturday 8 AM-10 PM
Sunday 8 AM-10 PM

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