Harris Ace Hardware

Henry Jackson

2024-04

Very helpful. They will be upfront with you. And if they can order it they will let you know when to expect it.

Gertrude Dickerson

2024-03

Definitely your helpful hardware store. They have everything you need. Very people oriented.

James Byers

2023-10

The new owners of this Ace Hardware and the one in Pocomoke City are terrible. The first thing is management really needs some customer service training, a little knowledge about Hardware stuff would be helpful as well. So I order a ton of wood pallets for my stove and I have my chainsaw sharpened at the Pocomoke location, the first thing is somebody dropped the ball on my delivery of the wood pellets, and I went to see the manager about the situation and his response was and I quote, why would you have pellets delivered to this store when we have 32 tons of pellets at this location end quote. When his response should have been I'm sorry for your inconvenience sir let me see what I can do to help. The big guy named Mark I believe, is extremely arrogant and very unknowledgeable about his job. His customer service skills is of a 10 year old. Now for the young man who sharpen my chainsaw at the Pocomoke store. Who look like they didn't know what they were doing because they broke the bar pins that adjust the chainsaw chain bar chain tightening and loosening. If that makes sense to you. Needless to say once these two issues are resolved I will never ever stop at either one of those two Ace Hardware Stores, regardless of how the situation plays out when I see them this coming Monday

Mike Norfolk

2024-02

Went out of their way to help find what I needed,even sent me elsewhere to find the part I needed

Katrina

2023-05

One of the best customer service experiences I've ever had, even though it was a brief. The young man that helped us was caring, knowledgeable and friendly. We just moved to the area and definitely will be heading back to Ace for all of our hardware store needs.

Steph Dubrel

2024-01

Found what I was looking for and ladies were very helpful.

Kenny Kreations

2023-09

Very informative and polite... I recommend them .. took care of all my customers Questions and concerns ...

N Saunders

2019-05

I was greeted at the door by a Doberman! Sweet harmless dog. There was also a sweet, beautiful white cat laying in a drawer at the check out counter that pleasantly caught me by surprise. The lady working was very upbeat and friendly. She walked me over to the paints. She was very pleasant and seemed glad to help.

jimmy p

2023-06

Pretty small and limited in Hardware section which is why I visited. I'm spoiled by the big location where I moved from that had everything you needed.

Troy Gale

2023-05

Friendly helpful staff. Just your typical small town hardware store feel.

Pete Devasher

2024-01

Very friendly and helpful.

Mike Grammes

2023-05

Small time hardware store with just about anything you could need.. friendly, helpful staff. Would be 5 star if store hours were a little longer.

Drew matteo

2024-02

Knowledgeable and friendly staff!!

Jesse Young

2020-05

I just like to say that this place is kind and courteous and will go out of their way to help you achieve whatever your goal is to have wonderful cats that sit in there the animal friendly and very kind and courteous to their customers I will continue to use them for a long time to come. Sincerely yours secret shopper

Amanda Taylor

2021-05

Amazing customer service! The store is super clean everyone was nice. Prices are great. Great find for us! We will definitely be shopping here more.

Elaine Nelson

2022-05

Love this store. Clean and friendly, love all the little unique items they have. Support local!

Thomas Craige

2021-05

You can go to the BIG box stores if you want, but for me my local ACE is the PLACE, Friendly, helpful and knowledgeable!!!! You can't get this kind of service ANYWHERE else!!!! Go to these locations, especially if you are a DO IT YOURSELF, person, NO extra fee for the advice!!!! Thanks to all at ACE!!!!!

Christine Wilson

2021-05

Great store close to home! Helpful and friendly staff and for a small store, they have just about everything you're looking for!! Has the old-fashioned hardware store feel that you don't see anymore.

Bill Shaffer

2020-05

Friendly helpful people. Great to supporting hometown businesses, never left the store not having my needs filled.

JoAnn Price

2019-05

Owners and staff are always accommodating. Great place for all your hardware needs and more. Buying local helps small businesses like this one.

Melissa Bellinger

2022-05

Very helpful, knowledgeable staff. Well stocked store. Ask for "The Rock". He knows his stock!

Marie BlackWright

2021-05

These salespeople go out of their way for customers. Whenever I call to check for an item. they patiently check and have it waiting for me.

Marcus Briddell

2020-05

The Best Hardware store on the planet with the Best Owners and Staff. These folks are Very knowledgeable and treat their customers like Royalty

Yuloff Creative

2023-08

Every employee is so very helpful

Fred Anderson

2020-05

Who doesn't like Ace? Always help available and always have what I need! Great dealing with local people!

Joe West

2019-05

Well stocked, helpful and friendly, every thing you would want in your local hardware store

Lisa Austin

2022-05

I needed to have a key made an Ace hardware is the best place and very convenient for me

C J

2023-05

Great advice! They're nice and helpful.

Victoria Ross

2021-05

Small store everything easy to find I will return even if to visit the beautiful cat

Ruth Barker

2021-05

Great place to get what you need. Very helpful and friendly.