Target

Kristin Masincupp

2023-09

Hey Target, maybe if your employees didn’t slam and throw my groceries into my trunk, and leave half of my order in the store, you wouldn’t have to give me a refund and I wouldn’t have to make multiple trips to get the same items. This happens 40% of the time when I do drive up orders from your store. If I didn’t have multiple sclerosis and was able to walk your store myself, I would never order pick up again. I spend a lot of money here, as unfortunately it is what is close to me and has the things I need on a regular basis. I wonder if your employees treat and pick their own groceries the way they do mine.

Glitter Me

2024-01

Lazy pick up service . I work from home so curbside pick up is best for me time after time my items get cancelled. I use my hsa card and have to wait days for the refund!So I went to get items and went into the store because they cancelled the cheese when I went into the section the cheese they cancelled was stacked up ! This means they were just too lazy the girl who rung me up said if it’s not in the place it’s supposed to be they cancell it . However everything was in the section as I found it easily this means they didn’t even bother too look ! Also I was left in curbside for a hour when it rained if that’s not offered in that weather y’all should tell someone no call or nothing just left me outside until a staff saw me and then said oh sorry we don’t come out in the rain ! Oh so why didn’t the app say that just says wait from someone to bring out don’t y’all get an alert when customers are out for pick up but the app says please wait for someone to bring out so neither that app should say it or pick up should have called me and it was just rain not a storm that’s what rain coats are for sure y’all company can afford them

Elana Moskowitz

2024-04

While I have been shopping at Target for over two decades, most recently I am extra appreciative and impressed with not only the available products (reasonably priced organic produce and a variety of healthy and clean eating products), but the service as well. Two visits ago the cashier notified me that I had only one thing to do on my Target Circle account in order to use my accumulated reward points towards purchase. And as usual I became busy with my many issues I juggle which makes it very difficult for me to remember to look up my UN and PW. And of course only while on line to check out today did I recall the need to look up the issue. I thought my cashier today would know, and apparently nothing was coming up at all today with regard to my account. She agreed that I go to customer service to get help. I chose to pay for my purchases and thought a quick visit to the customer service would help me not only retrieve the account, but find out what I needed to “finish,” and then apply the funds towards the purchase I had just made. The customer service called on their manager TL Trevon, who helped me find the account and noted that those points would expire in two days….i am not one to worry about a few dollars but this was almost $50! Mr. Trevon told me I would need to return my cart of purchases and repurchase them to use the funds. The next problem was that the new receipt was so faded, the scanner was not picking up anything. Finally Ms. Lou came to clear everything up, by bringing my receipt to the office where they were able to print up a new receipt, and she was able to return just the number of items that came to the price I could have saved. She was professional, understanding, and kind. The time I waited for the staff today at Target was well worth it, and I appreciate the effort and focus on the customer!

Yvonne McClenney Sims

2024-02

I stopped in today for one item and left with six. LOL. The store was clean, orderly and had a ton of new interesting items. Friendly staff and quick self checkout are a definite plus.

Beverly Summerlin

2024-02

I was standing in the checkout line for 10 minutes with a woman in front of me in line. The woman in front of me is told the line is closed and we need to go to another line. Meanwhile the register light is on stating its open. We get in the next line. The cashier is rude, looks like she is half asleep and acts like she doesn't want to be there. Customer service has gone down drastically. I felt like I was at Walmart.

thomas

2024-04

Target's operating income was $1.9 billion in fourth quarter 2023. WHY ARE THERE NO BAGS TO PUT YOUR ITEMS IN AT SELF CHECKOUT?!? there is nothing, I can't even buy paper bags because there is nothing there. Workers just are standing around watching people look around for bags that aren't there and just walk out the store.

Goddess

2024-01

This store is full of chaos! It was like walking into a Walmart that’s a mess. I will never return to this store. Only went because I wanted Starbucks and that’s a whole different story 🙄 what’s up with certain Starbucks not keeping it clean and taking forever to prepare drinks when it’s not even busy. Also stop putting your hands on top of people’s cup

Brittany Clark

2023-12

I actually wish I could give this target -100 stars because that’s how bad my experience was. I live in Potomac so I’m use to the targets near my home and it’s nothing like this. Usually my target drive up experience is nice. If there is a bit of a wait they will tell me. This target made me wait over an hour even after I went inside after 20 mins of waiting in my car. There was no professionalism and I eventually left and never got my order. I will not go back ever. I will just let it come back to my card because that was god awful. I see why no one wants to come to the target 🎯

Greg Hendrickson

2020-05

This is the worst Target I have ever experienced. I have worked here in a leadership capacity and have been a guest... the experience is still dreadful at best. I hate this place. I hope it closes.

Haven Niland

2024-01

This is absolutely the worst Target in the Baltimore area and could probably compete for worst in the country. It seems like the main problem is the backlog and disorganization due to the popularity of the "drive up" option. There are carts filled to the brim with drive up orders strewn all over the front of the store--leaving no carts for in-store customers. They are low in merchandise in almost every section. Stocking is not a priority as carts filled with go-back items and other random merchandise line every aisle also. Someone needs to come in and help management get things in to order. You will not get your intended "target experience" if you go here.

Rae

2023-11

The absolute worst Target to do store pick up/drive up at. The wait time is almost 20 minutes or more. I always get the wrong item (size, color, brand, quality, etc.) The drive up employees are even taught the unethical practice of asking you to generate a new drive up code after you have been waiting forever, just so they can pad their response time and make it appear that you just arrived.

carl john

2023-12

Where do I start I’ve been working here undercover for only about 2 weeks. Sad to say there’s no structure more woman in management then men. Woman who are rude curses at people and feel like they’re entitled. The woman are lazy and get the men to do everything which isn’t right you signed up for the job just like me. Learn how to talk to people stop being rude and disrespectful to people and when they say something back you get mad. Stop hiring people who doesn’t have leadership skills and communication also common sense. People are lazy and it starts with managers hopefully things will get better because it’s getting worst and worst. Why do managers feel like they can hold you accountable for work that’s impossible to get done within 5 hours stop keeping workers after they scheduled shift threatening to write them up because they scheduled to leave. Stop being lazy managers maya tae whatever her name is and the one that sit on the computer all day doing nothing pitiful

Melanie Linton

2024-01

Target in Pikesville Customer Service is horrible. Hardly anyone at the customer service counter and when it is there's only one person with attitude. This is the closest store to me but I've started traveling further to different Target for better service.

Josh Meadows

2023-12

Hard pass. Unlike most Targets, I visited this store today and it was horribly staffed. I waited in line for 20 minutes, like most customers. The three workers whose aisles were open were moving at a snail's pace. With so many stores in the area, I would suggest visiting another.

Ben Thompson

2020-05

Please shut this store down! See pictures. This might be the worst Target in the area. I'm angry that I accidentally navigated to this store instead of the one towards Ellicott City. Even if the store was clean, it's stock is terrible compared to Targets in high-income areas.

Krissy W-N

2024-01

Picked up an order from customer service and received the worst service ever! The young lady had the worst attitude and obviously disliked her job! She didn’t have a name tag on so I don’t even know her name. I tried calling the store literally 23 times to speak to a manager to complain but couldn’t get through to anyone. I will not be returning!

ltanya nixon

2024-01

I visited the Pikesville Md Target that store is so junky. And the staff is very unprofessional walk right by and don’t interact with the customers. It’s the worst Target of them all.

JoAnne Materkowski

2023-08

Visit to Pikesville store was very disappointing- I normally don't shop this location but it was convenient today. Long wait for return and only 1 person who was away from his register for extended period of time; store was disorganized with boxes and carts of merchandise in several departments so I couldn't reach shelves (or even see) products I was looking for. Not many staff visible; unusually poor shopping experience compared to Columbia and Elliott City stores that are welcoming, clean and shelves stocked.

Bella Maragh

2023-07

Love target 🎯 always clean as usual my only problem is their prices are not competitive & the Reps do not possess good customer service skills. With the exception of the young Man working in self checkout he was remarkable. I still give a 5 star ⭐️ for the neatness and cleanliness of the pikesville store.

Jennifer Goldman

2023-08

I travel a lot and usually end up needing something from Target along the way. I’ve been in dozens and dozens of targets across the country and this one is probably the worst.The store is understocked and disorganized in every department. The employees I encountered were straight up mean. The cashier was rude to everyone I saw go through her line.Two stars because it’s Target and it had 1/2 of the items I came for.

Kevin Whitehead

2023-11

Went to target to get something today . I asked can you give it to me they refused to saying I did not need it. If I’m the customer and ask for something you do not tell the customer no. And then asked me who I have my phone service with Really

Nelle Somerville

2023-05

Each agent I interacted with was helpful and genuinely interested in being thoughtful. Care and pride in their job was evident. My check-out agent was especially delightful as I was given 30% off for asking about the holiday items that weren’t included in the sale. I love that agents are able to do this on their own, without needing a manager’s approval. As a seasoned service provider I understand how much training it takes to keep and empower staff. This Target has done it beautifully.

Richard Matthews (OutCold)

2023-05

Yes this is a Target, but they had AT&T employees working there who approached me in the electronic department who tried to scam me and offered me a FREE phone and cheaper service at $55 a month. It would be the latest and greatest phone from Samsung for free! Telling me there is absolutely no catch and the phone would be completely free for joining AT&T. They said I just came at the right time for this one day deal and I'm so lucky to get a free phone! After an hour of taking pics of my ID and taking my social security, job information, addresses, e-mail, phone number, signature, going through my phone to transfer my service, telling T-Mobile I want to leave them, etc, they decided that I have to pay $75 in tax!! I said okay, that is still worth it I guess, I will still get cheaper service and free phone. But then later on they say I have to pay $400 for the phone and charge MORE in monthly service at $67 a month, not $55! They flat out took all my information and lied about the whole thing being free and cheaper monthly payments. The male representative also became clearly frustrated that I would possibly say no to their scam-my offer as if I was the bad guy after they just flat out lied and tricked me. I will avoid all AT&T services and now feel less comfortable about shopping at Target, especially this one. I hope to never see AT&T employees there again.I then tried to call this Target the next day to complain and this Target doesn't answer the phone. It doesn't matter what department you call, they outright don't answer.

Sam Henriquez (S)

2023-11

Target does not sell a traditional bible at all. This is how you know our country’s going to ___ fill in the blanks!!!!! Come on now do better!!

crystal gee

2024-02

Target is one of my absolute favorite stores to shop, friendly and helpful associates

Robert Cardoni

2021-05

Love the addition of the Starbucks. Still hate getting in and out of the horribly designed parking lot

stacey kearney

2022-05

Why would the hours posted on the store say open till 11 pm on Friday and Saturday if you close at 10pm.. if hours were reduced for Covid it would stand to reason that when that was over you’d go back to regular hours or at a minimum update the posted hours on your front door so people know

Unyque Burnette

2023-09

It's always a good experience going into target. I love the app and the rewards system as well. They always have good deals for on brand and generic items. The clothes are great too

Audra Kramer

2023-05

The store is well stocked and organized, although the layout is completely different from the other stores in the area. I found the bathroom to be less than clean (but better than Walmart), they also seemed to have all of their staff stocking shelves and almost no one on registers. It wasn’t horrible, but not the best.

Beagle Pgh

2023-09

Not enough cashiers. Ones that are working move at a glacial place completely without any sense of urgency. Self checkout backed up down the aisle. Why?