4.8 (95)
1809 Reisterstown Rd Suite 131, Pikesville, MD 21208
(410) 484-0070
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Emanuel Golder
2021-05
I LOVE going to Loyal Companion in Pikesville! They have the BEST treats for even the pickiest pups! The staff is so knowledgeable and are a great resource! Please STOP shopping at PetSmart and Petco!!!! Loyal Companion is the way to go!
Danielle J
2022-05
Love this shop for my pets! Have been coming here since it was Bark!They have a great rewards program and I always get great customer service!
Kimberly Marcantoni
2020-05
Jackie and Rachel at Loyal Companion are great. They are very welcoming to the store and very knowledgeable of all the products. It is a pleasure to to shop there for both me and my furry child!
Kathryn Gainor
2020-05
It's so nice having a high quality pet store 2 miles from me! The staff is friendly and knowledgeable. They sell my dog's quality dog food, Instinct raw. They also offer bonus perks etc for those who shop there often. I highly recommend Bark! Especially this location!PS they recently changed their name! And you can order online! Loyal Companion is a great company!
Geoff McElwee
2021-05
I've been shopping at this location for quite some time now, and every visit is another reason for me to return. Jackie and the rest of the crew are always incredibly friendly, quick to help in any way they can, and very knowledgeable. She helped us solve a digestive issue with our dog that even the vet couldn't offer solid advice for after he lost 30 pounds in one summer. On top of helping us pick out a locally made food he loves, she helped us with a digestive support regimen that has worked perfectly for nearly a year.A great local chain, with the crew it needs to keep people coming back regularly. I would definitely recommend shopping here for your pets' needs.
Kimberly Brandwin
2020-05
Rachel and Jackie at Loyal Companion have been amazing! I am a new dog owner and was very overwhelmed when I brought our pup home. Both Rachel and Jackie have answered all my questions, provided amazing resources, and steered me towards smart purchases in the store. Plus it is a wonderful place to bring my pup on outings! I highly recommend Loyal Companion in Pikesville, MD!
Rick Pohl
2021-05
Very nice place. Bakery is cool.
K B
2021-05
I come to this store for my dog Penelope. We've been coming here for about 8 years now, the store was first named Bark. What I love most about the store is their selection and their staff, Rachel in particular. She remember's my dogs name, my name and even my mom who shops there for my dog too. The store has an amazing variety of toys, food, and other various accessories that help being a pet owner an even more awesome responsibility.
Larry Fishman
2020-05
This is a great store for petowners. Rachel is friendly and very helpful. She and her team have arranged special orders, recommended web purchases when they are out of a product and loyal companion has it on the website. Add in the discounts and reward coupons and convenient location, it is a no-brainer. Why would I go somewhere else? Oh, and let's not forget their work with pet adoption societies and their commitment at various times of the year to donate. .
warren jenifer
2020-05
What a phenomenal experience when Greyson is barking he is anxious to visit Loyal. Not just for the great food selections ,delicious treats, free samples and unique toy options but also to visit Rachel and Jackie the most talented and knowledgeable Manager and Assistant Manager that keep us returning. There is always something to learn from these ladies most important to see the love and respect they provide to all pets.
N. Seidel
2020-05
Amazing! Nice selection of quality food and treats. Great customer service. Rachel and the entire staff are knowledgeable and helpful. They go out of their way to help pet parents by special ordering and providing samples. I love this place! They also have a nice rewards program, promotions, and special events.
Kevin Mitchell
2021-05
The staff is always helpful, attentive, and friendly! They always let me know about deals on cat food and check my rewards balance. They make you feel like a member of a community, they always greet me by name I wont go anywhere else.
Syuzanna Alexander
2020-05
Im in love with this shop and so is my adopted pup Sammy- we go there few times a week for treats and toys and special events! The team is AMAZING - Rachel and the crew are fantastic - they care...they take the time to get to know the customer and their fur baby...the shop is always clean, merchandised perfectly, stocked and I really like all the high quality products they carry...Sammy loves to come for all the attention ;)
Andrew Zink
2021-05
Excellent customer service. Rachel and her coworkers are always so helpful. My basset hound loves all our their toys and treats! Highly recommend the Pikesville location. 5/5
Shallon Brown
2014-05
The lovely ladies that operate Bark! are so sweet and very helpful. They have high quality toys and chews, which is great for busy dogs, dogs with skin or stomach issues, etc. They are very knowledgeable and patient. They only sell high quality stuff, which means toys are a bit more expensive but they last forever, unlike the cheapies that are ripped open and spewing stuffing in less than 90 seconds from the big-box pet stores. They also have several punch-card programs for pet food (by x number, get a bag of pet food free). A wonderful small business that I and my dog have now made our favorite!
Brenda Birnbach
2020-05
Jackie and Rachel are amazing. They are very knowledgeable about their products and always very helpful.Petey gets so excited when we go into the store because he knows he is going to get a lot of love . Oh, he gets very spoiled there too.
Kelli Oliver
2022-05
I love this store because some of the staff are very knowledgeable about pet food and treats. All the staff are extremely friendly and helpful.
Dana J
2019-05
I just had the most mortifying experience ever! Me and my fiance walked into the store where there was a store employee that was already engaged in a conversation with a customer. Well when we walked in he looked and didn’t speak! I have been in Petco where there might have been a store employee stocking the shelves and spoke to me. As to where I walk into a store and there no acknowledgement. That was of course until he seen a bag in my hand! So now HIM and the CUSTOMER are staring at me as a walk along the store. But still says nothing! Now not to play the race card in this but as soon as another caucasian woman walked into the store. He immediately spoken to her! Now I have only heard of these mortifying experiences... but never in my life would I thought I would have experience that! And regardless of your race. You know when you and people like you are NOT welcome somewhere. I’ll be taking my money somewhere where there’s a diversity within their company. Companies that have diversity seem to have EXCELLENT customer service. It’s sad, because every one is HUMAN! At the end of the day what better way to treat another HUMAN the way YOU would want. First and last time!NEVER AGAIN!😡 I’ll Be taking my money else where...preferably where my money and CULTURE is welcome!
Dustin Carroll
2019-05
Great place for dog and cat supplies. The store carries better brands than you find in pet stores. Staff is very knowledgeable and helpful!
Doug Meekins
2021-05
My first visit. The folks working there were great. The place was very clean, Sanitizing seemed to be ongoing while I was there. Everyone had masks on. I felt very comfortable.
Erin Donahue Smith
2019-05
Bark! Is great. They have speciality items, good, treats, toys, supplies. Everything you need, friendly and better prices than the big box stores.
Cindy Green
2021-05
I love shopping at Loyal Companion in Pikesville and would give them ten stars if possible! The great selection of dog foods and quality pet supplies is one reason, but it is the excellent customer service that keeps me coming back. Rachel and her team go out of their way to help with wonderful advice on pet foods and supplies for my pups. My pups Koda and Piper love visiting as well and getting loving attention from Rachel and her friendly team.
Robin Zimmerman
2021-05
Called ahead and the person who answered was so helpful. Checked ingredients and discussed options for my very sensitive pet. Great selection too.
Daniel Sullivan
2021-05
Great place to get pet food. Large assortment of different brands and a helpful staff. Would highly recommend.
Kathleen Bessmer
2021-05
Lots of specialty and boutique dog and cat foods. Treats and chews of all types. Friendly staff. Would recommend.
Kevin Anderson
2021-05
The staff here is super helpful, friendly, and always go out of their way to make sure me and my doggie are beyond satisfied. They deseve 6 stars!!
Donna Bernstein
2021-05
Always helpful and knowledgeable. High quality products and services. And they support rescue groups and give customers the chance to do the same!!
Binky Guevara
2022-05
Amazing staff! It’s clear they love animals. If you’re in the area make sure to stop
Jodie Seeley
2022-05
Amazing staff & products in the store! It’s the only place I go to for my animals!
mary beth Smolev
2021-05
Wonderful service, great attentive staff & wide variety of food, treats & supplies.
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