Giant Pharmacy

Nick

2024-03

The pharmacy staff was super helpful in navigating my new insurance to get my prescription. Seleta was very friendly and helpful, specifically

ZANKA Kaye

2024-04

This is an Extremely Busy and Most Demanding Pharmacyisy in The AreaPharmacists /Staff are Very Knowledgeable & Sensitivre to the Needs of the the Customers who are Largely the Ellderlyl People and/or Other. I Give Them All 100 Stars. THANK YOU ALL . I AppreciateiYou Alll 😊 THANKS ( Zanka Kowalow.

Michael Daniel

2024-03

Always friendly and mostly on time. Good people here. recommended

michelle glenn

2022-05

This pharmacy is the worse. The cashier helped someone before helping the next customer because she knew the person. I had to wait an additional 10 minutes for a prescription that was suppose to be ready. There’s always long lines. They have the slowest cashiers. Yesterday I came in all of my prescriptions was sent in at the same time one was ready and the inhaler I was told to wait 2-3hours for it to be filled. That was ridiculous. They need to get better!

Ruffin Bell

2024-02

Tired of calling and being told medication is ready only to wait 30+ minutes.

cat

2023-05

I moved in the area 6 months ago and needed a pharmacy that delivers since I don't drive so I transfer all my meds here and it took 2 weeks because they didn't get all my meds from Walgreens and I had to get my doctor to fax the rest of them so It took 2 weeks and I was out of some of my meds and thank God it wasn't a life or death medicine that I needed. They don't answer the phone, fill medication on time and sometimes I don't get my meds deliver when they say it will be deliver. This is the worst place to get your medications filled. I don't see how anyone can give 5 stars, I wish I could give them no stars and the people that did give 5 stars must be a bot and not a real person.

Eliot Pepper

2022-05

This place could not be run by a bunch of more incompetent employees..Wanted to get COVID-19 booster shots for myself and a family member. Went on-line and correctly filled out all needed forms INCLUDING the informed consents and submitted them. Received conformation pop-up that forms were correctly submitted.Arrived at pharmacy 30 minutes before appointment to allow plenty of time for check-in. There were two long lines. One for "pick-up prescription orders", other for "drop off prescription orders." Got in pick-up line since I was obviously NOT picking up an order. After I got to staff member, told her I was here to get my COVID-19 booster shot and previously filled out and submitted all forms on-line. She then without apology says I am in the wrong line and need to go to the one stating pick-up. (Mind you- there were NO signs posted stating "check-in here for vaccinations"). So- go to the other already long line. Get to the window- restate to lady why I am there. She then starts to ask me "what booster shot do I want" and a bunch of other questions that I previously filled out and submitted on-line. Told her this fact and she said they were having a problem with the system and gave me a bunch of papers to sign. Luckily I had made a copy of the consent form and offered to give her a copy- she said she did not need it and told me to fill out papers (So I signed them and put copy of my consent form in the packet). While waiting to be called by the pharmacist, talked to TWO other persons who happened to also mention why did they re-ask me to fill out all the paperwork when I already submitted it on-line. Oh yes- and the form the lady gave me ONLY had information to fill out if a person previously got the Pfizer or Moderna vaccine, J&J not even an option to mark so I penciled it in.When the pharmacist called me in for the vaccine, told her what had happened. She mentioned that the system WAS working fine and even showed me a copy of the on-line form that I had submitted.

D W

2017-05

Most of the employees are exceptionally friendly, helpful, and bright (one was indifferent, but everyone else has been so great that she doesn't lower my rating). The wait can be a little long, but that's to be expected -- it's a busy pharmacy in a busy supermarket. In addition, they deliver. I worked in retail for about 15 years (Macy's and two family-owned stores), so I have a clear sense of what makes good customer service, and that has been my experience at this Giant pharmacy.

AMR Videography

2022-05

I was just here on today and a pharmacist got into it with I believe was a manager, the manager kept walking as the pharmacist was trying to speak to her, it was really unprofessional for this manager to have this behavior and to behave in this way in front of other staff and clients, they both were yelling at each other near the self check out area. Next a pharmacist by the name of Mai has horrible customer service, she rolls her eyes because a question is asked and just gives a blank stare when asked to repeat herself since she has a mask on is hard to hear. This scene is just ghetto they brought hood rats from the city

Urban Lark

2017-05

Long lines. Sometimes not ready when they said RX would be ready. Fail to follow directions regarding how to fill RX. Fail to pick up RXs that are faxed in. I called to check to see if my diabetes supplies were ready and the person sincerely asked me "is diabetes supplies the name of your medicine?" The pharmacists on duty are always courteous, knowledgable, and willing to help but the overall youthful staff are laughably incompetent and lack customer service professional friendliness. I am looking for a new in network pharmacy. They are pathetic.

Pam Eades

2022-05

They tell you your meds are ready when you get there they don’t even have it in the store. This has happened to me three times in one week. I am going to find another pharmacy. One of my meds they don’t keep in stock, wouldn’t you think they would keep a maintenance drug in stock.

Eve Mason

2022-05

No matter what time of day you go to pick up prescriptions at this location, be ready to stand in line, for a long period of time. The staff there appear to be working in slow motion. Based on the reviews I have read, Giant Corporate executives are not addressing the problems being reported at this Pikesville Giant Pharmacy.

Magda Saina

2022-05

Horrible service. Too busy not to make mistakes. Waiting time can take hours. They never pick up the phone when you call ahead. Wanted to lodge a formal complaint but Giants is not the same organization.

Sam Baron

2021-05

Horrible service!The people over there find any excuse why your prescription is not ready AFTER THEY CALL YOU AND TOLD YOU IT WAS READY AND AFTER THEY TOLD YOU TO COME AFTERNOON!!!RIDICULOUS!!!!Clearly, zero management's ans zero care!!!!

Atallerico Ridgely

2021-05

They are very unorganized never on time medicine never ready they don’t answer the phone. They are slow switching pharmacies best thing I’ve ever done

tyrone greene

2024-02

They are always very helpful...

Amarachi Chigbu

2020-05

Staff members are very rude, my prescription was supposed to be delivered on Thursday, till now i haven't received my medication. No explanation why i haven't received my medication in 2days. I'm switching to another pharmacy.

Tiffany

2020-05

They take forever with prescriptions, I’m always waiting at least an hour. I miss the one on Milford mill rd they were quick

Mike Jones

2021-05

Best pharmacy ever. Quick, easy, friendly, and they don't treat you like a drug addict.

Alisha Ali

2022-05

The pharmacy is the worst!!! Incapable unhelpful workers. Changing to better care pharmacy asap!

Kallista Sawyerr

2017-05

My experience today was indifferent. Lets just say ill find another store that has less aggressive Customers.... I observed customers rudely talking to the employees... I was kind of surprised ✌

adriana marie

2020-05

Old court pharmacy cashiers have always been rude but after seeing how the blond female pharmacist acted I see why these attitudes have not been corrected .. It's outrageous how horrible these woman behave

Teri Reilly

2022-05

This is the store for me. Love it. Clean. Friendly. Helpful. Stocked. Easy to get to. Nice store.

A N

2021-05

I'm happy with there service. They work hard and get job done.

Leo Sr.

2018-05

TERRIBLE PHARMACY!!!! THE RIGHT HAND DOESN'T KNOW WHAT THE LEFT HAND IS DOING. THEY ARE EXTREMELY UNORGANIZED AND UNPROFESSIONAL. GOING TO TARGET SOON.

Cheryl Harrison Murray

2021-05

Always calling when your meds are ready

Nyla C

2019-05

they never answer the phone

y monkey

2021-05

Rude, slow, incompetent.