Pet Valu

4.5 (70)

2315 Hanover Pike, Hampstead, MD 21074
(410) 374-4775
store.petvalu.com

Claimed
Pet store
Retail chain carrying food, supplies, toys & other products for pets such as dogs, cats & reptiles.

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Kate Smith

2020-05

Wonderful and caring staff!!! Perfect small town pet store, sweet and simple. With just about everything you need! We love the customer rewards program and the dog baths!! ๐Ÿ’™ ๐Ÿ•

Brenda Groom

2020-05

Very nice people in a very nice store. The young lady with the orange hair was so helpful. We got a puppy and didn't know what we needed so she took us to everything. It was like my own personal shoppe. It feels like the people know what there doing. I'll be back with our puppy!

Nicole Wright

2021-05

I called here today looking for freeze-dried mealworms. Nicole answered the phone and was pretty sure they were in stock but asked me to hold while she double checked. When she got back on the phone she told me how many cans in stock and the price before I even asked. Perfect!Soon after, I stopped in and she greeted me very pleasantly. I told her I just spoke with her about the mealworms and she smiled and said "Yup! Just a second". She came back quickly, with the itemand proceeded to ring me up.She was so warm and friendly and chatted with me about my purchase and let me chat about the other animals in my life (mainly my dog).I have social anxiety which keeps me at home a lot but I like finding places to go to for necessities that make me feel comfortable and welcome and this is definitely on my list now! When the occasion calls for it I will definitely shop here and avoid the big box stores! Thanks Nicole!

Cristal Martinez

2020-05

This place is great! The customer service is top notch! I left my car keys in there and when I got home (30 minutes away) i realized i didn't have them on me. Shakingly, because it was after hours, I called and Tina picked up. This woman deserves a raise because she waited all that time (outside in the cold) to give me the keys. This is not my first time coming here and it sure will not be the last!

Kara Hall (WhiteRabbit)

2020-05

Love to shop here! The employees are friendly and knowledgeable, and always willing to help. The store is clean and well stocked, and the dog wash is very convenient. Definitely recommend this store to all my friends and family.

Sarah Myers

2019-05

I took my puppy for a bath, it cost me $10.00. They supply the soap, water, blow-dryer, an apron so we stay dry. No mess at my house. My puppy gets to socialize, and she gets treats. All the staff was super friendly. Will definitely be going back, probably soon with all the spring time mud. ๐Ÿ˜ƒ

Erin Gillis

2020-05

Staff could be friendlier, not great options on collars and such, everything is way overpriced. Otherwise clean, better options for skin products you can't find other places, but could possibly get online for half the price. I always feel like I'm doing something wrong the moment I step in there. Very different feel from Perry Hall location.

Denise Sharbaugh

2017-05

We bathe our two dogs here. For $10 per pet, you get a variety of shampoo choices, conditioner, towels, a wash cloth, and a drier. They even have a treat jar so you can tell your clean pet he did a great job! We love this place!

Missy Glorioso

2021-05

Always greeted by employees upon entrance . Staff makes sure that I find what I need. Love the 200 points reward buyers program and receive $10 off . Great for breeders especially! Always quick check out.

Shirley Buck

2020-05

Hampstead's PET VALUE is my Favorite Pet Store Ever! Their prices are a lil higher, but your also not going to ever find junk toys, pet food, supplies, etc. Everything in this store is Top Quality along with a wide range of different animal supplies. The Staff there is Absolutely Amazing. I've asked a question that no one knew the answer to, so they called around until we had the answer. Who does that today? PET VALUE does. They've even let me in after closing to get crickets for a Gecko ๐Ÿ˜‡๐Ÿ’žI love going shopping in there as does everyone in my family. Thanks Pet Value for helping us properly care for our wide range of pets in our family, You Rock! ๐Ÿ˜‡โœŒ๐Ÿป๐Ÿ’ž๐Ÿ’–

Brit McGinness

2018-05

Everyone here is always so friendly! I get all pet supplies here for our dog and cats. They've got a great selection of food, toys, treats, etc. We sometimes come here just to visit the kittens who are up for adoption. :)

Zachary Blum

2016-05

Decided to check this place out while waiting for a dinner reservation today. They have a lot of cat supplies here. Unfortunately, one of the employees was very rude. Definitely got the "buy something or get out" attitude from them. I did not go back after dinner to buy something. In fact, I will not be buying anything from this store. You are a dollar sign to them; nothing more. I'd rather shop at Petsmart or Petco.

Mandy K

2019-05

Took my very skittish malamute in on Tuesday to have a bath... this place is great to bathe your dog.... or cat!! The receptionist was Super friendly and helped keep my girl calm... they supply everything! I felt sooo bad cause my dog is shedding (that time of year!!) and hair was flying but she insist that,thatโ€™s what theyโ€™re their for!!! I only wish you had a location in Myrtle Beach ,SC.... my dog walks the beach and this would be soooo nice !! Closest one is 60 miles in Wilmington,NC (Iโ€™ll work for ya if you find a location close!!)... I canโ€™t drive to Maryland too often but Waha Will definitely be coming back when we are back in town!! Great place- everything you need for your pets!!

Lorraine Messerschmidt

2016-05

The manger Theresa is the best. My dogs love to go see her. She is so helpful to everyone that comes in the store. Her employees do a great good.

M Saffran

2016-05

Awful service at this location. The Pet Valu stores are overpriced, which I normally accept because of the service, but the employees at the store this evening were so incredibly rude that even my five year old child remarked on their attitude. How could customer service be any worse when a 5 year old comments on lack of manners?

Pamella Parks

2019-05

The store aand employees are awesome! Very clean store. Love the dog bath area! My dog enjoyed her bath there.

Gianna Sacks

2020-05

Very nice service and everyone there is super sweat and cute fish

Jay Redifer

2020-05

Great knowledgeable staff . Friendly . Always willing to help and go the extra mile. Always greated with a hello and a very welcoming smile. They clearly love there jobs !

M T

2019-05

Great pet valu. Nice bathing area. Good selection. Staff is super friendly, knowledgable and gets to know you and your pets. We love our pet valu!

Emily Wire

2016-05

The store is very welcoming and the staff is helpful. Prices are competitive and I really like that it's right down the road from my house.

Angelica Ibanez

2019-05

It is a great place to bath your best friend

William โ€œWillโ€ Fernekees

2020-05

Friendly staff and fair prices. They always ask if I need help getting the bags of dog food to my car.

Linda Davis

2016-05

I have had nothing but good experiences at Pet Valu in Hampstead! Their new store is wonderful and the staff members are friendly.

Trisha Hewitt

2019-05

Small store that carries a nice variety of pet products. Offers station to wash pet. All pets welcomed.

Kevin Fischer

2020-05

Rather go to Pet Valu over petco or petsmart. They always have what I need and the staff is always helpful when I canโ€™t find something.

Nathan Sexton

2019-05

Better off going to PetSmart or Petco in my opinion the store seem to be small and only carry a select few brands

brian gerhold

2020-05

The employees are always helpful and they have a great selection of dog treats n food

Tammy Murfree

2021-05

They practice mask wearing and report preferring debit or credit card use due to coin shortage. The store sells beta fish

Karen Bosley

2019-05

Westminster store is always so friendly. I can always fine what i need there.

Susan Bond

2020-05

They were wonderful and helpful, they donated to the Fire Co Silent Auction too

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