Thrive Pet Healthcare

Sarahya

2024-04

I have been taking my German Shepard Diesel to this vet since he was a puppy. It’s sad to say that we are parting ways with thrive, due to moving out of state. Our overall experience with thrive has been nothing but fabulous! The staff and doctors are amazing, they make sure my fur baby is well taken care of! They have set the standard high! I always recommend Thrive to all friends and family back home! We appreciate everything thrive and the staff has done for diesel to keep him healthy and strong! Diesel will miss you guys 🐾

Leigh Clutter

2024-05

My dog went into labor and had 1 puppy. We were concerned there were more stuck. No vet in the area could see us but Thrive was able to get us in the same day. The receptionist met us outside and everyone took great care of momma and baby. They were the most gentle and compassionate vet office I’ve ever been to. All the staff were amazing. Our vet tech was confident with our momma dog who was protective and stressed out and he calmed her down easily and was able to take her for an xray. I will definitely be going back.

Joelyne King

2024-04

This is a wonderful vet clinic. The doctors truly care about their pet patients. All the team members we have met are incredibly kind and willing to help with whatever you need. We've been coming to this clinic for three years and a half years now, and our pets like it as do we.

Kelley Mitchell

2024-04

We went to Thrive for the first time today, my dog felt safe and happy. He was most definitley more comfortable at Thrive then where he previously was going. I was happy and content with their service. They made me and my furbaby feel very comfortable. I will be coming back and recommending them to all.

Raven Nickens

2023-08

I came in for a first time visit with my very anxious large dog. The technician & doctor were very nice and understanding. They tried their best to examine my pup but he was a little too nervous. Even though we couldn’t get the treatment today (no fault to the vet) we were given instructions/meds and a second chance to come back. I have a Pitty and as well all know they have a false reputation of being bad and dangerous dogs but here at thrive Germantown we felt understood and comfortable. Thank you!

B Mcroy

2024-04

This place just isn’t the same they use to be affordable and for the community now all they have sky high prices. The employees were great 5 stars to them but the company unfortunately have lost their minds I could see if they upped their prices up accordingly but it’s more than that! Hoping they will get it together cause damn near $150 for a stool testing plus exam is insane don’t get me started on the vaccines please.

Anoma Perera

2024-01

Very happy with the service they provided. Finally I feel I found the right place for my dog’s health issues. Staff and Doctor were very caring and most of all with their thrive membership it makes things affordable specially if you have to take your pet regularly.

Victoria Rae Grant Powell

2023-05

They took care of my two cats. They were absolutely amazing and professional. It is a positive, safe space for animals and they clean the rooms very well. I will not be going anywhere else for my pet babies. They did a great job.

Maria Ho

2022-05

Was looking for a vet after we rescued an 8week old chihuahua mix. After getting my Starbucks fix, randomly passed by this new vet office (I think they opened in Dec 2020). Started doing some research and this office is part of a “chain” out of Austin where the focus is on latest, affordable wellness care for dog/cat.Prices are good, office was very nice and modern - didn’t have the typical outdated animal hospital look, great app and use of technology and iPads through the visit for medical records and helping keep track of what’s next for dogs wellness etc.I love the mobile app as it was sooooo easy to schedule an appointment. It’s definitely a modern practice with lots of technology being used and very affordable esp if you join as a member which is $10/ month which gives you free doc visits so you pay for the lab work or the vaccine, procedure etc. Only issue is that when you call the office, you aren’t actually calling the local office and you are calling a call center for thrive but I suspect that’s how they keep their overall costs low by streamlining their staff and appointment at each location to techs and doctors who work to focus on the pet only. So if you want to talk to a human at the site, then you need to visit in person.Overall, after this first visit (which for me was a trial) I really like the value, the technology, the atmosphere, the techs and docs. Exciting to see this new concept in VET care.

Cm

2022-05

We recently moved to MD and switched to Thrive to try to find a more affordable place to get Shae's routine teeth cleanings. Still more expensive than we're used to, but we adopted her in Oklahoma where everything is cheaper lol. Shortly after her teeth cleaning we learned she had cancer and chose to remove the tumor. The doctor and staff have been great with Shae and send updates/pics when we drop her off for surgeries which we love! They stay in touch after your visits and the vet calls you personally after surgeries which is always nice, and the staff is always so kind. We even made a request I wasn't sure you could make with her tumor removal and they all acted like it was totally fine and understandable - which is huge when your dogs are your whole world and you hear they have cancer for the first time.Shae is such an easy dog so I normally don't write reviews because it's easy to be 5 stars with her, but I've loved everyone I've met there & seeing my dog not phased one bit about her recent surgery warms my heart. We have another dog who is terrified of vet offices but does really well if he just recieves patience and love for the first few minutes, which is something it seems this office is willing to do so I'm hopeful when it's his time to visit he'll have a good experience here too.

Roberta Costanzi

2023-10

Our Vet Keller was extremely friendly, informative, helpful, professional , and lovely to my pets . Look nowhere else . Thank you!

Chanté Leverette

2023-10

LOVE the crew at Thrive in Germantown. Dr. Jones is amazing and makes sure your pet is getting the best treatment plan possible. I appreciate them. Affordable. Caring. Polite. Effective. Efficient.

Bre Chem

2023-09

My dog is very anxious and we typically have a really hard time at the vet. This Thrive location has been the best thing for him. They’re so patient, caring and knowledgeable. He still hates the vet, but he’s much less stressed here.

Alicia Sanchez

2023-10

The atmosphere is so warm and suitable for pets. The Doctors always looking the well-being of my dog. The staff (Ana & Keith) are very kind and always in touch after the appt.

Irma J

2023-05

I have been using Thrive for about 2 years. I have two dogs and they're both very anxious! The staff here, especially Ana, makes them feel good and comfortable. Ana is always nice to both of my dogs and it shows that she really cares for the animals!

Chelsi Lewis

2023-06

Dr. Jones and his staff are AMAZING!! The atmosphere is so warm and inviting and I loved the way they followed up to make sure my cat Loki was doing well! I recommend EVERYONE take their furry family members there so they can receive the best care a pet can get❤️

Danielle Lanza

2023-09

My dog died. I understand things happen and sometimes there is nothing you can or should do. But the blasé attitude and the lack of urgency was unacceptable. If my dog had lived, I would not have brought her back here. And then I notified them via text she had died and the vet texted me back her condolences but no one followed up with me, called me, or even sent a card. I have had more follow up from vets from much less serious procedures/visits (my old vet would call to follow up on my dog's ear issues for example).I am new to Germantown and didn't have a vet yet for my 10 year old yellow lab. She was prone to eating things she wasn't supposed (she was always on the hunt for socks or crayons etc). Over the weekend she became sick (throwing up etc) and by Monday she had been unable to pass whatever it was she ate so I called around to find a same day appointment for her- and I got an appointment at Thrive. The vet basically blew me off. My dog was laying down and shaking and she minimized it and said she was probably dehydrated or in pain but brushed it off. The X-ray was inconclusive and they said they would call me after the radiologist looked at it and sent us home. This was a Monday at like 5pm and the next day was the 4th of July (so they would be closed) and I had to triple check someone would call me ASAP and not wait till when they opened back up. The vet called me around 7pm that same day and said the radiologist recommended I bring her to a vet ER for exploratory surgery but told me they wouldn't do the surgery so late in the day so I could bring her that night but they would just board her or bring her the next day. I decided since it wasn't an emergency that she would be more comfortable at home before I brought her in for surgery. She did not make it through the night. So I get that there is maybe nothing anyone could do. The vet texted her condolences on 4th of July and said whatever my dog ate probably perforated her intestines. I don't know why but I expected a call when they opened back up- but no one called. I expected maybe a card from their office- but no card. I just never heard from them again. That's not the standard of care I expect from a vet (or have received from prior vets).

Jenifer Navas

2023-05

I was looking for a vet to take my cat to since we really don’t have many records on him. Came upon this clinic which is so close to my house and I’m totally satisfied with all of their services. They were so welcoming and provided me with a lot of information I needed to know. Setting up the appointments was so easy and the staff are always willing to answer any question. The price is very affordable and their membership is really a plus. I’m very happy with my visits here and I’m glad I have a great vet to rely on for my fur baby.

Lucy Chang

2023-05

The front desk is friendly and overall experience is fine. But the one thing bothering me is that my cat was nervous and I was hoping the assistant's help to hold the cat. The assistant had rings all over the fingers, and had nails done nicely and long, like she was not expected to touch any animals...

DeJaun McKenzie

2023-05

I bring my girlfriend's cat in once every few months and every time I show up Ana always makes sure that we're taking care of! We love her positive attitude and Milo takes to her which is a first. 10/10

Julie Butterbaugh

2022-05

I really appreciate the ease of getting an appointment and the responsiveness of Thrive. I had called another vet who couldn't get my cat in for 2 weeks and after scheduling the appointment asked me to prepay. I was a brand new client! Thrive not only scheduled next day, they offered me an affordable well care package for my fur-baby. This, in addition to the care they gave my cat made us a loyal fan of Thrive. Keep up the great customer service Thrive! Y'all are so appreciated!

Alissa Coates

2023-05

I took my 8 month old puppy here over the weekend and I was throughly impressed! Very clean facility, super friendly staff and doctors, they were upfront about costs of everything and overall it was a great experience especially for my puppy who can be a bit fearful of new people. Will definitely be coming back here for all our needs!!

Kelli Richards

2021-05

Upon moving to a new city, I needed a vet for my 2 dogs. Both dogs have been seen there, one being sick and other needing surgery. Upon arriving I was greeted with smiles and professionalism. The cost is within budgets and offer multiple services.The Vet will call or text you to check up on your pet, and are very accommodating. The hours are more than convenient and they take time with you and to discuss your pet's needs. They are always available to answer any questions and are very knowledgeable. I have never been happier and both of my dogs are very happy going through those doors. I couldn't find a more friendly and wonderful group of people to care for my babies.

Kathleen “Kat” Smith

2021-05

I have never really taken my puppies to a real vet before because my wife and I always had trouble paying such big bills. But then I found this vet clinic. Not only is it affordable but the vets and vet techs are very nice, professional and put you and your pet first . They checked on my puppies after our first two visits when they got two sets of Vaccines. I love how I am treated there And my puppies love everyone that takes care of them there. They get so much love and attention that they come back to me tails wagging and smiles on there face. I travel 40 to 50 min to make sure my puppies get the best care for the most affordable prices.

V M

2021-05

I had a great experience here. It was my first time taking a pet to the vet, I took an orphan kitten and I was somewhat nervous because she is so small and fragile. Because of covid you have to drop off your pet and leave, but they made me feel very comfortable throughout these unexpected times and procedures and I knew the kitten was in good hands! Everyone I talked to was very sweet and attentive, especially the front desk! Oh and the prices are affordable. Thank you Thrive for helping the animal community :)

Taiara Matos

2021-05

I took my kitty there for the first time, I was a little nervous but once I got there I felt so much better. Staff was amazing, communicating with me all the time, even before the appointment they messaged me and let me know details in advance. The doctor has a lot knowledge and made me feel very confident with the treatment my kitty got. I even got the health insurance, worth the price. Totally recommend the place.

David Olson

2021-05

100 stars ⭐️, took 1 of my dogs to get a check up concerning a ongoing cough. Called last night & was able to be seen first thing this morning.The staff are incredible, from the initial phone call to dropping buddy off. They are all immensely passionate about their job & it shows in the care they give.Prices are more than affordable especially for the value of which you receive.I feel buddy got the best care he could have possibly received & I wouldn’t hesitate to bring either of my dogs back to this gem of a clinic.I cannot say enough good things about this business. Simply phenomenal

G H.

2022-05

Came back 5/2/22 and just as before, the staff were incredibly kind, quick, efficient, and so caring with my nervous cat, Gambit. I know each interaction is different but I’ve now been to both locations multiple times and have always left feeling thankful for a place so affordable and caring.***Edit back again***So kind, quick, and incredibly affordable. The membership is only $10 a month and SO worth it.

L

2022-05

$53 bucks for a check up. New patient!!Yes please sign me up, amazing price.I just adopted a couple of kittens and took them here to be cared for and the staff and doctors are so nice and they take there time with your pets. They offer curbside checkin and drop offs.

Erline Germain

2023-05

We were denied service (pet surgery) for speaking up about the poor treatment from the staff. Please be careful at this business. They took our initial money for the exam on 12/3 and would not perform the scheduled surgery after bringing a complaint to the manager about staff.