HydroDog "Mack"

4.3 (32)

1316 Willow Oak Dr, Frederick, MD 21701
(954) 471-9229
hydrodog.com

Claimed
Pet groomer
Dog park
Pet store

From the business

  • Identifies as women-owned

Accessibility

  • Wheelchair accessible parking lot

Payments

  • Debit cards

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

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Bonnie Fischerkeller

2023-05

Our dogs LOVE when the big blue dog van pulls up! And we think it’s cute too. Our Siberian Husky used to be afraid of steps but Jamie was so patient and helped us gain his trust with the 3 steps into the grooming van. . Thank you! The Husky LOVES being brushed out which is so tiring for us, and he likes the little hammock he gets in to trim his nails. Our Border Collie has such a shiny coat after his baths and thank goodness she offers the tooth brushing service! They always smell so clean and look so cute! Hydrodog Mack days are always a special day in our house. Thank you!

Roshontia Haas

2024-03

Easiest thing ever!!! They come to your door, take your dog on a leash to their kitted out, dog shaped, grooming RV, and return them all fresh and clean!! No other dogs to deal with. No staff pulled in too many directions. Even scheduling and billing are entirely online. No commotion at all. Just you, your dog and your groomer. PERFECT!

Kate Toney

2023-06

Yikes. Absolutely terrible, my long haired dogs hair was completely chopped off after my husband said “just a trim.” He was too nice to complain in the moment. It is convenient to have them come to you, but I think someone needs more training on how to cut a long haired dog. Picture of her hair cut vs her normal grooming.

Kim Dorough

2023-05

Our lady lab LOVES when she gets her grooming done. Jamie is SO patient with her and allows her to use a ramp to get in and out of the van since she has a lot of issues. We are so glad to have a mobile groomer, it’s just not possible to do anymore.

Ashley Barnette

2023-11

Jamie was super sweet with my 12 year old pup. She was gentle and calming. I much preferred this to leaving my dog in a cage for several hours at Petsmart.

Haley Benjamin

2023-05

I am pleased that I came across this very convenient dog grooming service. My puppy is so happy and looks and smells so clean. Doing her nails is a challenge and she seemed to have done great with the groomer Miss Lina. This gives some peace of mind, that with our busy lives we can be sure our pup is properly cared for and happy. We will definitely be a repeat customer! I will spread the word

Diana Rogers

2024-01

They were a no show. I confirmed with them last night via text. Today they didn’t show up. I called and texted several times. No response. I’ve been sick and even had my friend come so that I wouldn’t have to cancel the appt. I did my part. Your website says if the customer is a no show they are charged 100% of the service. It goes both ways, that seems fair to me. You’re a no show. You owe me the service for free at this point. Very disappointing

Vicki Favilla

2023-05

Our elderly dog became too sensitive and we struggled to keep her groomed. We needed a professional. Jaimie fit that bill! Her ratings were very good and she did not disappoint! She does a wonderful job with our girl. She is gentle and through. She also does a great job of communicating. All of my messages are answered immediately and she always lets us know when she is on her way, which is much appreciated.HydroDog “Mack” for the win!! 🐾

Gin Bacon

2023-09

Christina with Hydrodog - stellar groomer, even better human! The best first time experience! Excellent with my family, amazing with our dog. Scheduling our next appointment tonight! Don’t hesitate to book Christina with Hydrodog, you will not be disappointed!

Anne Forman

2022-05

Jamie was very sweet with my dog and very attentive to his needs. She is the 3rd groomer we have used in the year we have had our puppy, and the quality and care of service she provides far exceeds anything else we have encountered. She was excellent with our excitable little puppy and provided top-notch services.

Laura Allen

2022-05

Jamie was very nice to me and gentle with my puppy. She trimmed my puppy's nail and did an excellent job! She also was cheaper than the vet for same job. I will definitely call her again for nail trims. And I highly recommend this company too. Thanks Jamie!!

Jennifer Bassett

2021-05

We Love, Love, Love Jaime!!! We have a 15 year old Border Collie, a 9 year old Yellow Lab, and a 5 Year old Pomeranian, and, they LOVE when she comes to see them! We can tell Jaime loves her job, she has a real passion for what she does. This is absolutely her calling in life! Her prices are reasonable, her haircuts are beautiful, and, she's super knowledgeable about all things Doggie! We definitely recommend Jaime to Everybody!!

Brian Brusoe

2021-05

Got great service and the owner was very nice. She took care of my French bulldog and German shorthair pointer and they both left happy dogs. I already schedule my next appointment with Jamie! Thanks for the convenient and friendly service. My dogs haven’t looked so good in a long time! They come right to your door!!!!

jeanette rice

2022-05

This was my second time using a mobile service for my dog. When I took her over to the vehicle she didn’t seem very anxious like she is when I take her to a regular groomer. My dog was very matted. She shaved her down. When it was time to go, she pretty much bolted. She doesn’t really like being groomed.

Lisa Romano

2022-05

Unfortunately I would not recommend her or use her again. I feel like I was taken for $195 including tip. She was here for a little over an hour for 2 dogs. One was supposed to get a bath, haircut, blow dry , teeth brushing and nail trimming and my other who is 85 lbs was supposed to get a bath and deshedding process but he was afraid of the blow dryer so no deshedding and was not charged for that. But considering he is an English lab with a thick coat he should have come in at least damp if he was afraid of the dryer. Nor did he smell different. I did ask to keep my Maltese on the longer side but it didn’t even look like she cut him but was told she took off haLf an inch. I have been grooming him for three years so I know what his hair feels like after a bath and it did not feel or smell like he had a bath even though I asked for no after scents I would have been able to smell if he was clean. So I gave him a bath myself the next day, if she did give him a bath it was not noticeable at all. Although she was very Pleasent and the dogs seemed to like her.

Shannon Taliaferro

2022-05

She claimed to have groomed my Siberian husky. Claimed to have bathed him, dried him, and brushed him out. She was done in less than 45 minutes. Took him to another actual groomer and they said he had mats everywhere and there was no way ANYONE could finish a husky in that amount of time. So she charged me for a bandanna and some doggie perfume. She’s scam artist. Not a groomer.

tadm Freyberger

2024-02

Jamie was amazing with Gidget. Highly recommend this mobile service!!

Daniel Tortoriello

2021-05

Jamie was great with our animals especially with Dexter who can be easily scared around new people. The whole process was quick and efficient and our dogs came out look clean and shiny as new. Would highly recommend. Four Paws up!!!

Zenobia Charleus

2023-05

Jamie did a great job with our dogs Teddi and Nala! They look and smell great and the two of them seem to of had a relaxing and enjoyable experience!

Dewayne Adams

2021-05

Friendly staff that really cares about your best friend. Professional from scheduling via the app to delivering the service. By coming to my home, the experience is better for everyone. Everything was positive and most important a very happy dog that looks amazing!Thank you Jamie!

Donna Jameison

2022-05

She is the best! Friendly, prompt, very loving to my girls and took them together when I mentioned they are a bonded pair. She did a wonderful job. I cannot recommend highly enough!

Tatiana Simms

2022-05

Jamie has been grooming our Dane since he was 4 months old!!! I will never go to anyone else. She is the sweetest individual who I can tell truly loves each and every one of the animals she comes into contact with. I appreciate her hard work as my dog is a little wild but he always enjoys his visits with her

Cesar Sobrinho

2023-09

No show and No Call. Set another appointment was confirmed and cancelled again with no explanation. Customer service is nonexistent. Nobody answers the phone or replies to back by text. Worst service ever DONT USE THEM

Nathan Musto

2023-05

She was so good with my dogs, and they came out smelling so good!

Phyllis Diggs

2022-05

She was great with my dog and the dog liked herShe called when on her wayVery friendly

Matt Moore

2021-05

Great experience, look no further! Jamie is the best!!

Jeff Zimmerman

2023-10

Great food and service

Opening Hours

Monday 7 AM-6 PM
Tuesday 7 AM-6 PM
Wednesday 7 AM-6 PM
Thursday 7 AM-6 PM
Friday 7 AM-6 PM
Saturday 9 AM-5 PM
Sunday Closed

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