3.1 (10)
3350 Worthington Blvd, Frederick, MD 21704
(240) 699-0018
cvs.com
Service options
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John Gillispie
2024-01
When I told Sandra at the CVS at 3350 Worthington Rd. in Urbana, MD 21704, that I had to pick up for two people, she had to ask both names several times and messed up at the register several times and then said \"I hate when people do this.\" I was livid but I didn't say anything. I have medications that I need to survive and I was also picking up for my step son who unfortunately at the age of 30 has heart issues, and was in the ER last night and really needed his medication. If Sandra hates it when I have to pick up for more than one person, why is she working there? And is it good customer service to tell the customers that they hate it when she does it? I think not. I have been using CVS for over 20 years and have picked up for myself in my 50s and my wife in her 60s many times. Everyone else has been fine with it. She made me feel like I was doing something wrong. I will give CVS another chance, but if I see Sandra come to help me again I will ask for another pharmacy staff person to assist, and I think it is well within my rights to do that. I don't think that she should work there anymore. But if you can't see your way clear to fire her than I hope she would at least be spoken to about it.
Ann Scarborough
2023-11
Same as other reviewers. Couldn’t get through after calling daily for a week, line always too long to wait or pharmacy closed midday. Used to be great and service has gone so far downhill we won’t be using them anymore
Mike Yang
2024-02
Whatever you review won’t make a difference, they are too big and you have to use them and no much choices
D.
2023-05
The pharmacy only had the drive through open after 6pm with one person working. Had to wait over more than a hour in the drive through to pick up meds.
Emma Megerditchian
2023-05
Christine Matt Zach Are super and give best service to my husband and I and our dog Fiona
B S (Queenofdapacific)
2020-05
I love this pharmacy; fast service, great customer service offered by Tola she was very knowledgeable and helpful..thank you Tola!
| Monday | 9 AM-1:30 PM 2-8 PM |
|---|---|
| Tuesday | 9 AM-1:30 PM 2-8 PM |
| Wednesday | 9 AM-1:30 PM 2-8 PM |
| Thursday | 9 AM-1:30 PM 2-8 PM |
| Friday | 9 AM-1:30 PM 2-8 PM |
| Saturday | 10 AM-1:30 PM 2-5 PM |
| Sunday | 11 AM-1:30 PM 2-5 PM |
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