4.6 (138)
1202 East Patrick Street #13C/14, Frederick, MD 21701
(301) 846-7771
centraldawgma.com
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Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Jeymi Rivas Sanders
2024-02
The only thing I’m upset about is not going here sooner! My dog loved it! He’s a husky and he was really comfortable with the amount of room provided, the dryer and water pressure are such a big help! The staff is so kind and helpful. It made washing my husky incredibly easy that I will never go back to paying petco or washing him at home and clogging my bathtub. The prices for the bath are so affordable! I’m so happy to be able to find something this accommodating and stress relieving.
Aaron Sahle
2024-03
Extremely opinionated. Provided inaccurate advice. Some of the worst customer service skills I’ve ever seen. Nice selection of dog food but due to the attitudes I wouldn’t give them a penny.
Sydney Wampole
2024-02
Extremely kind, knowledgeable and helpful staff when it comes to food for my dog with serious food sensitivities/allergies. The variety of treats and foods they have available is great, and the prices are more than fair.
Cody Cervenka
2023-05
Always friendly staff and a great place to wash your dog! They have all types of treats and foods for your little best friend. I highly recommend supporting this local business rather than the chain stores.
Conor OHagan
2023-12
Always a great experience washing our dogs here and picking out some treats after. They provide everything a normal person would use to wash a dog, plus some extras, all included in the cost of the wash (which is very cheap)
Amber
2023-09
I went here to Wash my Two Dirty Golden Retrievers after they decided to get in the duck pond by our house. I prepaid online! The prices were fair, especially considering the amenities they offer (all the shampoo you could want, stainless tub with a rubber mat. Groomers Noose to keep pup in place. High velocity dryer, towels, brushes, nail clippers,shedding rake,eye, and ear wipes!) I was greeted and quickly led to the stalls by a gentleman. Was informed the time allowed for dog was 45 mins. So I got 90 and was on my way! My only complaint is the front endstaff didn't seem to want to greet me. Who knows. Maybe it's an off day. We're all human, after all. Thank you, central dawgma For helping me take care of the stinky Goldens.
Ana Baires
2024-02
The staff is friendly and helpful. The bathing stations are clean and easy to use.
Sarah Hernandez
2023-05
My review is for the dog wash station and not the retail area .They have dog ramps to have dogs jump/walk into the tub. Not good . Especially for my older dog that almost fell off it trying to climb it . I carried him out of the tub once I was done to prevent injury. It's too steep !!! The dryer blows cold air. I got home and my dog is very damp. The warm water wasn't actually warm. I couldn't set the water temp to my own liking as other stores . Also the mat inside the tub was collecting all the water so I had to use my hand to shove the water out of the mat. That was annoying. Not going here again.
Nicholas Sheeley-Norris
2022-05
Large assortment of dog and cat products available. Tons of natural food options. We pick up Fromm's brand food here for our dog. The dog wash is also awesome. You pay based on the size of your dog and everything you need is provided for you. Each bathing area is blocked off and the tubs are deep enough to keep your dog contained if they aren't the most fond of baths.
Teresa Lentz
2020-05
Excellent service and friendly staff. I came into their store unannounced after another groomer canceled an appointment that took me three weeks to get. They gave my dog a bath and dried him while I waited. I was impressed with their selection of products and after asking about dog food for dogs with sensitive stomachs, I left with some free trial dog food on our first visit. I definitely will go back soon.
G KUMAR
2018-05
Great place for self service dog bath. Super clean as there is a gentleman who cleans right after the station is used. They have nice shampoo, conditioner, brushes(for fur), and eye & ear cleaning pads, dryer and unlimited towels all included in the cost. Price is very reasonable (varies depending on your pup's weight). Wish I had found this place sooner.The selection of treats they have are great, my pup is crazy for the salmon and cheddar ones!The people who work there are friendly and helpful.
Josh Ambush
2021-05
I will never wash my dogs at home again... Super affordable way to give your pooch a thorough cleaning, all supplies provided. Just bring the dog. They even clean up the aftermath. So convenient, and fun! The little kids had a blast. And Fractured Prune is a couple doors down, so there's that. Easy Recommend!
Bob Hogan
2023-08
I took my doggie in for a do it yourself wash and it worked out great. They have everything you need to get your pup all cleaned up.
Grace Demetrius
2022-05
Tim is extremely helpful in showing you how to use the washing facilities. Was able to easily and cheaply was my dog without all the mess that would have ensued at home. They have great specialty products that my dogs 💕💕💕 LOVE. Worth it to go here.
Audrey Gunnell-lohr
2023-05
Great place to wash your dog. They have all the supplies you and are very help!! Nice and friendly staff. Highly recommend them if you want to personally wash your dog.
Barbara Howie
2018-05
Professional and friendly staff. Great facility; clean with everything you need (shampoos, brushes, towels, blow dryer, rubber apron). Have taken my Basset there 4 times now and always pleased with the place and the people. Oh yeah, they also have great selection of treats and other products.
Lynn Crummitt
2020-05
We love Central Dawgma, great place to buy pet food and treats!! We love their self service dog wash!! All you have to bring is your dog! They have large raised stainless tubs w sprayers, soap, towels, blow dryers every thing you need!! Staff is always so nice and helpful!!
Spiral Butterfly Design
2018-05
Absolutely recommend this shop! Great variety of pet products, and THE BEST dog groomer in the area. He is gentle and kind to the dogs, and very professional. My Chessie wont let anyone else wash and nail trim her. Our rescue "Bordor" had his first bath/nail trim today, and he actually seemed to enjoy it. Again, the groomer was gentle and professional. Highly recommend for dog grooming!
Vanessa Swift
2021-05
The facilities to wash the dogs are great! However on 2/25/21 (3pm-4pm) the customer service was terrible 👎🏽 Have been here 2 times previously and paid $14 each time. Today the employee at the counter (older woman) told me it's always $16 for huskies... Although the website states it would fall under the $14 category. So I thought ok whatever I could use the 10% coupon I saw on the website But you can only use the coupon if you pay for the dog wash online. You are only able to pay through pay pal online and not with a CC... which I thought was strange so I came to ask for help. She said "I think that is how he has it set up" meaning pay pal only. I started to suggest if she could double check with the owner and she immediately tells me he is not accessible. This is very disappointing especially since now that I have reviewed the website I can see I was either lied to or completely misinformed by this employee on this day.
Kelly Courtright
2022-05
Building and most of the staff are wonderful. I went to the counter to pay for my dogwash and treat the woman checking me out told me I wasn't allowed to use my e-collar in the store - no eye contact - super judgey . I should have declined and left but I felt the need to show I wasn't abusive to my dog - excuse me lady - I've taken my dog to a professional trainer - he is beyond spoiled - HE IS NOT TRAUMATIZED - I'm just trying to be a responsible pet owner and give him the best 15 years with us possible. Big dogs only get one chance - Im being responsible -
Christin Makosy
2017-05
I have always had great customer service here and have been buying my dog food here for years. I have a 12 year old English bulldog and she had a ton of costly skin issues. Since I've been feeding her Nutri Life she hasn't had one single issue. It was recommended by the owner who seems very knowledgeable
Stan Daniels
2019-05
Very unique pet supply store. It has an area where you can wash and shampoo your dogs. It has mostly a higher grade pet food than the chain stores. Plus, brands I haven't seen elsewhere, including bins where you can scoop the amount of treats you want. They even have treats that are one calorie apiece
Katherine Brown
2021-05
The Frederick Central Dawgma location is a very friendly pet store with quality products (Hagerstown is too far away for us.) I've used the self service pet washing stations with my last two Boxer dogs. The gentleman in that area was terrific trimming the nails of Hailey, my anxious girl rescued from a very abusive situation at about 8 weeks old. I'm looking forward to bringing my new Boxer puppy in to shop and do some safe distance socializing!
Christine Williams
2018-05
This was my first time. The lady at the front desk very kindly explained everything to me. They had a nice setup; the only thing I would advise is to bring a wash cloth for your dog’s ears and face. There were plenty of towels but the water pressure is strong and I wished I had a smaller cloth for my small dog to wash her face.
Chad David
2019-05
Love this place! Will order whatever you need in and they are quick about it as well. Donna is a wealth of knowledge and will help you get with natural and holistic ways. The dog wash section is great as well! Great space and the set up works great and it's always clean!
Joe Narvana
2023-05
Do not support this business.The disgruntled gray haired lady who I assume is the owner is the rudest, lowest class of a business owner I’ve encountered.Not one employee greets you or asks if you need help. There is a long history (years) of this treatment to customers…just read YELP.I for one encountered it more than once. Worst owner, worst customer service. Spend your money at businesses that treat their customers right! Owner is a WITCH
Bearingbone Dorterkleinson
2019-05
I've been going here for everything for my dogs for the past 5 years. The selection is great, the staff is extremely friendly and knowledgeable, and the bath services are affordable and well maintained. If you have a pet, you should definitely shop here.
mom Johnson
2022-05
Great place for a do it yourself dog wash! Back again today and still a great place. I enjoy being able to wash my dog myself. Always warm water and plenty of shampoo. Dryers available too!
Evie Vander Meer
2020-05
Our dog had a sensitive digestive system. Although we like our vet service we went to Central Dogma for guidance on dog food. I learned at much from the knowledgable staff. With all I learned from their team I was condifent about their recommendation. Our dog food selection was right on. I switched to Costco dog food to save money and my dog got sick and lost too much weight. Th cost savings wasnt worth our dogs health. Thanks, Dogma.
Diane Bauer
2021-05
Excellent place to take your dogs for a bath. It was a little struggle getting them up the ladder into the tub but once it was easy peasy. They look and smell great. Best part you don’t have to clean up and all supplies are included
| Monday | 11 AM-7 PM |
|---|---|
| Tuesday | 11 AM-7 PM |
| Wednesday | 11 AM-7 PM |
| Thursday | 11 AM-7 PM |
| Friday | 11 AM-7 PM |
| Saturday | 10 AM-6 PM |
| Sunday | 10 AM-5 PM |
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