Family Dollar

Emanuel “Usagi 78” Washington

2024-01

New management and staff, updated cleanliness, a 💯% better 👍 have made them my new to go to store for items no one else has! The managements leadership is showing on the staff, new attitude's is what you feel upon walking in! Hats off to management!

incognito_in_D.C.20020

2023-12

Store is ALWAYS fully stocked and ALWAYS clean. The managers and staff are very friendly/helpful. My new fav FAM$!!!!

STOHandmade Craft Spot

2023-05

I stopped at Family Dollar today get an item. I needed help with my purchase. Ms. Starr one of the daytime helped me with my purchase. She was very helpful and kind. I truly appreciate her helping me.

Rachael Miller

2021-05

If you go to the store close to its closing time. They will let you know they are only accepting credit and debit payments. This for the convenience of the staff members, this way they wouldn't have to count their drawers after business hours. That is very inconvenient for shoppers and management should address. A very disappointing visit as I only had cash available to purchase the items I needed.

Lakeshia Harley

2018-05

This store needs to be torn down and rebuilt from the ground up. The staff are unprofessional and the store looks trashy and cluttered. They need wider ales and an overnight crew who can stock the shelves while the store is closed and not when open. You can't even shop because the ales be so cluttered with merchandise in boxes. The outside is always dirty and they need full time security because there is always something terrible happening in the store. People steal, assault the staff and make it hard for shoppers to feel safe. Whoever owns this store needs to get a different profession and whoever the manager is needs to be fired. They just need to start over. I love the concept of having a Family Dollar so close to my home and even though it’s risky to shop there due to lack of security, I risk it because it’s conveniently located close to where I live. I don’t have to travel far to get the quick things I need like toothpaste or soap.

Cynthia Leonard

2019-05

It's, refreshing to go into business establishment with outstanding customer service and friendly customers to assist you on what you need in their store I really appreciate them with their help and their wonderful customer service it should always be people willing to help customers at all time!! With a friendly smile and welcoming you into their store!

david proctor

2019-05

Messed up store. Worst family Dollar I went too. Asked for help from the manager and she caught a aditude. Lines long and it barely be anyone in there smh. Don't even greet you when you come in the place. I felt like a villian. Bad customer service. Made me extra mad. I don't recommend this at all. They even put rap music on, on Sunday who does that?? But that's besides the point I would fire every single one of them lazy people.

Tiffany Moss

2020-05

It’s great when you can go into a store and know the staff and can have conversations with them. I can always find what I’m looking for, great prices, and most importantly customer service is great! Thank you guys.

William Franklin

2018-05

The staff has finally changed to NICE people. It's starting to look cleaner in the store. I used to hate shopping there but now I am there a few times a week. The managers don't last long here so I will enjoy shopping for now.

Patricia Osborne

2018-05

The customer service was great! I had no problems with the stock in the store either. I would much prefer going there than some of the other stores(family dollar) in the area

Alexis Rhett

2023-05

This is the worst family dollar EVER!! between only letting people in one at a time to shop on most days to the attitudes and unprofessional behaviors it’s just a mess!

Nichole Copeland

2019-05

Horrible! Store is Extremely small and cluttered and dirty! This is an example of what African Americans put up with, and don't demand better! There's no way Family Dollar would put a store like this in Rockville, Md or Germantown. This is as racist as it gets! They know the demographics, and treat the people accordingly, it's a no brainer! A lot of the associates can be a bit older, so that the customer service can be better, since it was non-existent when I was there. It's a symptomatic thing in our society today unfortunately. The rich and affluent areas get the best, the the areas where it's considered "URBAN" get garbage! I'm sick of it!FAMILY DOLLAR you should be ashamed... Any regional manager of this store should be fired!!!

Linda Beckett

2021-05

Every Family Dollar that I have been to has been a pretty good experience. The people are pretty nice and they usually greet you as soon as you come in and they also have hand sanitizer right at the door for you to use.

grot scout

2023-06

When are you guys adding bang energy back i used to buy it all the time last year and I haven’t seen it in a while

Lisa Bragg

2020-05

Great store nice staff they need a stock day after there truck comes in so they can be more organized.

Shawnita White

2021-05

The store has one of thee best managers , he's always friendly as is most of his staff and he will do his best to help you.

Danzel Harris

2018-05

I am thanking any regular and new customers that now shop here i am one of the new managers my name is denzel if you shop there in the evenings you probably have seen me with the half blonde half black hair and we appreciate the love and support for the new staff and new things we are tryna do.

L C-L

2023-05

It's too crowded it's hard to get through the aisles and the aisles always have something in the aisles

Darrick Woods

2022-05

Young female cashier today 1/29/2022 2:50 pm, awfully rude, will not patronize again.

Fatima Mitchell

2021-05

Cashier was pleasant not like other cashiers. Some items are still limited. Prices are so so.

Cassandra Ricks

2021-05

Everyone was pleasant, I just wish they had prices for all items.

Michelle Cheeks

2019-05

The employees are great...they made my night how they get the job done with there humor...

Theresa Anderson

2019-05

I don't like the way the store is set up really junky and items all over the place things not in the rite area for the price

Jacobmuller Ba

2023-05

Very rude costmers service !! Better drive half mile with best costmers services!!!

Davon Gray

2019-05

This is my neighborhood family dollar store. I always have a good experience

Michael Barnes

2021-05

Line was kinda lone which is to be expected the evening before Thanksgiving, bit the casheir knocked the lone down pretty quick.

Nancy Timmons

2019-05

Not good. After I checked out, the guys that delivered the sodas, coke etc. ran into me with pallet, it hit my leg. Ouch!!😣😣🤔

TAMARA BRITTAIN-KEENE

2023-05

Always nice service employees very friendly

Mary WatfordJohnson

2018-05

This store is not easy to shop. The aisles were blocked with vehicles. I go here because it is close to home. However, I am thinking of going firther out to shop.

Valerie Simms

2022-05

Store is very clean and nice and friendly staff