Churchville Veterinary Clinic

ReneshaTheArtist

2024-05

Shout-out to Churchville Veterinary Clinic!!! Great vet visit! The facility appeared to be very clean. The staff was very warm & welcoming upon entering, while we waited, when we were seen, & as we were leaving. The doc & her assistant were very gentle & seemed to be very knowledgeable. They were thorough & and efficient as well. Lots of love was shown to my sweet puppy, Princess, which made her even more comfortable on one of her worst days. Yes. I would recommend this clinic to another & the pet eliminator candles that they sell for $10-12. Now, I just need to find some pet insurance. By the way, Princess is all better now!!!

Diane Simons

2024-04

My appointment was at Sean Creek Hopkins.they All were so caring. My one dog has a lot of anxiety. They carried her in and back out to the car when finished with her appointment. They were so patient and work with me to whatever they can do to make the visit easier for me. So impressed and would not take my dogs anywhere else.

perfectlyiMperfect L

2024-03

Amazing team! We had an awesome visit and the six puppies got plenty of lovin, socialization and hugs/kisses!!

MissRiva Gijanto

2023-11

I thoroughly enjoy the vibe at this vet.The staff is always courteous and kind.They really care about the pets and actually acknowledge them.The facility is clean.And I like I can get my pets prescribed food from here.

Jackie Brock6cg. n. b

2024-02

Such a nice clinic. My dog, Flower, was having issues, and they worked her in that day. They were very thorough with the exam, and checked on how Flower was feeling the next day. They also have the most attractive technician I've ever seen. Can't wait to see that hunky Adam again.

Jeanne Blades

2024-04

The staff is always very polite and friendly and our veterinarian and tech both listened to my converns and were very patient and thorough when working with Toby. The recommendation and medications for my pet seem to be right on the mark for his ailment and he seems to be doing much better after his visit. Thanks so much for the great care you gave him!

Clarisa Carrizales

2023-11

I was thoroughly impressed with the kindness and care of the staff here even through a difficult situation. I had originally boarded my dog for a long weekend here. The day I was to return my girl became extremely ill at no fault of the clinic. She was already 14 yrs old and I had already been informed by another vets office that her liver levels were of concern.The vet called me immediately during one of my layovers to inform me of the situation and explain their concerns. She asked to perform some tests and contacted me as soon as they had results. Unfortunately my dog had a large mass in her abdomen and her kidney and liver levels were extremely high. The doctor was honest with me and upfront about the fact that she really felt there was nothing they could do for my girl. Since I was on my way back, she told me they could keep my girl comfortable until I came back and they could show me all the results in person and I could make a decision from there.I was able to make it to the vets office before my girl worsened. They gave us a private room with a blanket on the floor and played soothing music while we waited for the doctor. I was able to spend some time cuddling and talking to my girl before the vet came in and explained everything. The decision was clear and even though it broke my heart to let my girl cross the rainbow bridge, I couldn't let her suffer anymore just so I could have more time with her. The doctor explained the whole procedure and allowed me more private time with my girl to say my final goodbyes. Everything was extremely peaceful. Finally they came in and put my baby to sleep as she lay in my lap and I held her and talked to her. I was again allowed some time afterwards to spend some time with her before I left.Given the circumstance, this was the best experience I could've asked for. I truly felt the employees here really cared about my dog and I. I had meant to ask for a print of her paw since I didn't have one, but forgot to ask in the moment. After leaving, I wasn't expecting to hear back from the clinic; however, a week later a Sympathy card arrived for the clinic and the best part about it was that there in the middle of that card was the paw print I had meant to ask for. That meant the world to me in that moment and I am so thankful for Churchville Veterinary Clinic for helping me through such a difficult moment. I can't thank you enough.

Caitlin

2024-04

I recently moved to the area, and was previously going to the same vet for a long time, so it was nerve wracking finding someone new. But I’m glad I found this place! The staff and doctors were so helpful and friendly towards my senior cat, they explained everything in detail what they were doing so I was able to feel at ease

james monaco

2024-04

Due to the circumstances that led my wife and me to be there, the staff showed utmost respect to our beloved Sasha. They made the entire experience as comforting as possible. Rest in peace, our perfect puppy.

Joan F

2024-05

I always feel at ease, well informed and sure that my dog is getting the best care.

Kathryn Graybeal

2023-12

Dr. Brooks is the most compassionate veterinarian that I have ever had. He is very thorough and explains everything in layman’s terms and gives excellent recommendations to keep my puppy healthy.Thank you Dr. Brooks!Kathy & Mickey

W1ck1d Won

2024-01

Local vet with an amazing, friendly staff. The recent renovations to the clinic make this place top notch! They are very busy, however appointments can usually be made within 2 weeks, and if they have a cancellation... Same day appointments are filled! Nail trims are also quick n easy through the kennel 15mins. Reasonable prices.

Bruce Buettner

2024-03

Everything was great with Sadie! Well taken care of! She had a nice bath and very good mail clipping! Thank you!

Wendella

2023-11

First impression was great! The reception area is bright and clean and the staff was inviting. Everyone, especially David, were so kind and asked for my pet’s name (not mine!) which I love since she’s the patient! Dan was so gracious and came to got us and carried her for me away from the dogs and into the back. He asked many questions to make sure to have a good handle of the issues of my old girl. Dr. Buzzell was amazing because she spoke to me in easy to understand terms and I felt prioritized. She assured me that one of Chloe’s issues was not as serious as I assumed it to be. Winning!I have now been to two of their offices and have been super happy with my visits . Highly recommend!

Marilyn Albert

2023-12

Amazing staff and place. I felt at home there. They cared for my dog just like it was one of their own. The vet tech had so much compassion. They were able to get us in asap due to a respiratory illness our sweet Sarah had. The vet was knowledgeable she didn’t rush me and she answered all of my questions thoroughly. I won’t hesitate to come back, and as a matter of fact, I scheduled a well visit check up for my other pup before I left.

Renee Gnacyk

2024-05

I was able to get my sick dog in for a visit quickly, everyone is so nice, love the doctors, they have always taken good care of my pets.

April Southard

2024-05

Couldn’t be happier with the love and care Dr Dillinger and Greenbrier fam showed our family, throughout the years. From caring for our pets when we got them to when it was time to gift them freedom from suffering. Thank you for loving us all the way to the rainbow.

N S (Nick)

2024-01

This place has turned into a simple money grab. Every single time I have been here with my dog, I’ve had to wait 15+ minutes past my scheduled appointment to be seen. I booked an appointment online and chose from the drop-down but also noted my dog has a potential ear infection. I had a work obligation come up and I was 15 minutes late however I spoke to the front desk an hour before my appointment and then again 30 minutes prior and they assured me it was fine. No mention of a fee or some special visit cost. Upon arrival they tell me I’m getting a fee either way because I was late, and that I would have to pay an EXTRA fee to have my dogs ear looked at because it’s not what the appointment was listed for. I asked the technicians to simply tell me if it looks like an ear infection with no commitment of diagnosis just to make sure I can take care of my dog since it was made clear my dog needing that is wildly inconvenient. They refused to give an answer and only said “wellll if it was MY dog I’d have it looked at”.This place is overpriced, which I was able to deal with because they were recommended to me specifically for my lab. That being said, they’ve clearly reached a client volume where they don’t care about how they treat their customers. All in all, I had a Lyme booster, nails clipped, and they looked at my dogs ear. No medication (other than the common pitch that their marked up medicine is better than any other medicine) and the total was $160.I strongly recommend a different vet if you expect any type of customer service or positive interactions.For the business: remove your policy that states “you understand things happen and do your best to accommodate” because while you’re allowed to make us wait for 20-30 minutes, you JUMP at the chance to add fees for being 15 minutes behind. I’ve paid the “premiums” that come with you being my dogs vet with no complaints, and the past 2 visits I’ve had have been terrible and I’ve left with a bad taste about how I was treated.I’ll be finding a different vet and I’d recommend others do the same.

S E

2024-04

My cat Grissy has found a second best friend in Churchville Veterinary Clinic. After relocating, we wanted to find a vet that had amazing reviews and location being a factor, also. The staff, techs, and veterinarian were very personable, friendly, knowledgeable, and above all, really cared about Grissy's history and current issues. They were proactive and caring when administering the vaccine, clipping nails, and recommending products for allergies. In addition, there was no "guilt feeling" they tried to place as far as whether you chose or didn't choose a service, like some of the larger veterinarian clinics. Our second annual visit was just as professional as our first visit. Front desk very helpful and service tech/ veterinarian listened to concerns, knowledgeable, and caring.

Kathy Smith

2023-07

After being displaced by a fire I had to find shelter for both myself and my cat Ozzy. Churchville Pet Resort not only was able to take Ozzy in the same day I called they also kept him healthy and happy until I was able to find temporary housing. They treated us both with nothing but compassion and understanding. This was so helpful and one less thing to worry about knowing that Ozzy was safe.

Dionna Britten

2023-11

We recently took our 8 week old puppy in for his first visit. This was our first time using Churchville Veterinary Clinic and things went extremely well. The front desk staff made us feel welcomed and comfortable and the Vet and assistants were great! We used the online scheduling tool to book our first appointment and had no issues with navigating the system. We look forward to our next visit :-)

Debbie Knott

2024-02

Everything was great! Everyone wanted to hold my puppy Toby!Very pleasant experience! Everyone was very professional and friendly. Can't wait to go back in a few weeks!

Karen Hannas

2023-12

Dr Brooks is the best doctor at Churchville vet. He is caring and takes plenty of time to address all concerns. He also presents all options when you pet needs extra care. He has been a doctor for a long time and his experience really shows in how he cares for the pets.

Lou Muscella

2023-12

This is the second time I have used them and shame on me for not asking the right questions the first time. The place is clean, price is reasonable, and the people are really nice so let me be clear on that. But on this visit, I just happen to ask what time at night do they take the dogs out and was told they don't! My dog, all the dogs don't go out from 5pm until 8am the next day! They don't have any staff come back after they close to let the dogs out! My dog let alone any dog cannot go that long without having an accident. My dog suffers from anxiety, and I know she was stressed out not being able to go out at night and forced to go in her cage which was probably the reason why she smelled when picked up. I can't do that again to my dog and will have to find a more flexible kennel with better hours for future stays.

Darin Pemberton

2023-11

I was introduced to this facility too late, as my first three visits were my last with my lovely pup. Dr Brooks, specifically, is an honorable man; he is respectful and honest and has this old-soul way about him that resonates with me. While the results of my visits were beyond horrible, the entire staff there made this experience as smooth as possible. For my remaining pup, there is no other vet I'd choose. I trust them.

Lari Dunlap Sr

2024-01

Boarding registration and pick up are always simple and efficient.. Staff is always professional and courteous. Most importantly, my puppy seems to like them.

Deborah Butcher

2024-04

Dr Streett and his staff are the best! I’ve been coming to Greenbrier for over 15 years and have always received the most compassionate and thorough care for my pets.

Alexis McDowell

2024-03

Answered all my questions with ease and they were very helpful with next steps for my pup Harper!

Janet Marie

2023-11

Churchville vet was amazing. My dog needed to be seen asap since he decided to get in a scuffle with a raccoon. The doctor and staff was so kind and thorough! I’m sure this won’t be the last time Sonny will decide to play with a raccoon! Thank you Churchville Vet - you guys rock!

Tamara Fender

2023-10

Very Caring and Loving People. Boarded our 3 boys with them for a week. Our youngest came down with a urinary tract infection and they were in contact with us many times keeping us updated on his condition. The boys were well cared for and we were very pleased with the care they took of them. Will continue to use them in the future! Best Vet around! We recommend them highly!!!