2.6 (38)
4840 Marlboro Pike, Capitol Heights, MD 20743
(301) 669-0465
cvs.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
cherrita harris
2024-03
I hate poor customer service. My experience is normal super chill but today I had the worst customer service. The lady that worked I think she is like African with braids and glasses she act like she hate her job her whole dispositions was nothing more than a person who hates there job. She didn't smile and was lazy again because she was getting off work. I watched the guy show her my insurance card while I was in the drive thru she could have told him that they don't take my insurance and I would have to pay but she told him to tell me to come inside. So I parked and came inside after going thru the drive thru line twice. Once inside she told me that they did not take my insurance and instructed me to go into a different line. After that she rolled her eyes at me and clocked out. Ppl just don't care how they treat u and because they life is miserable they will put u thru the most. The nice black guys thank u but the lady that hate her job find another one please 🙏🏾
Kyojuro Rengoku
2024-03
Best service I ever received! I love this cvs I been here since I been a child. Not much stuff, but has my favorite kind of makeup I recommend this cvs.
Kerry Willis
2024-04
My 21 year old son visited on 3/23/24 and was followed and recorded by the manager with his phone. I wouldn’t recommend this CVS to anyone
jacqueline Robinson
2023-12
The women in the pharmacy have been wonderful people, to me everyone is very nice and have been very helpful, I even watch them with other customers and they treat them all with respect and kindness I come for my vaccinations and I appreciate them . Thanks for the great customers services there 😀 👍
Jerry Israel
2022-05
The absolute worst cvs there is. Very unprofessional but look where it’s at….I called had to wait 30 mins only for someone to pick up and hang up. I know for fact they did it on purpose cause I heard the phone slam down. I just feel like if you don’t enjoy working with people, DONT!!! This type of job you are mostly dealing with sick ppl, who have their own issues you don’t have to make the situation worse. The only reasons I chose this cvs is because it’s convenient but I think I will just go back to driving to brown station road cvs cause this is ridiculous
Denise Derricotte
2022-05
This CVS purposely have you on hold when contacting the pharmacy in hopes you Hangup. In the store there are usually 3-4 people in the pharmacy area and they take their time to wait on you. It is obvious the bad service is due to the employees who work there and the clientele that patronize this store, I don’t like pulling the race card however in this instance, it’s blacks who work there and blacks who patronize this store and ergo the bad customer service because from the manager on, nobody in this store cares. Bad service all around.
Heather Davis
2022-05
Pharmacy is always crazy slow, takes forever to get anything, even after I've been texted that it's ready. Always understaffed, never have time to answer questions about prescriptions. I take a relatively expensive medication and every time I pick it up, the clerk rudely asks "do you know how much this is?".Yes, i do, I pick it to every single month, rubbing it in my face that i need an expensive medication that my insurance doesn't cover doesn't make it cheaper or make me need it less, and EVERY SINGLE PERSON asks me EVERY TIME, it's not just one rude person that isn't paying attention to my client history, it's all of them
So1oMal
2019-05
Long line for drop off and pickup. Not good the sick and handicap. I’m happy my mother is not standing in the pickup after she stood about 30 minutes In drop off line 3 hours ago. Just concern.
Dee Dee
2023-05
Why have a Ups Drop Area but make up Personal Regulations of What weigh capacity a Cvs Clerk is Allowed to Lift.The Woman there have Very Poor Customer Service.
Luke Harper
2022-05
I ordered photo prints expected to be ready before 7. No notification so I show up at 8:20 to check and see them locking up 40 minutes early.
Noa Slater
2022-05
website says open at 8, store says 9, went there today and didn't have anything explaining the delayed entry ajd when i called they didn't have a cashier (as if most people in retail stores aren't cashier trained)
Erica Sanders
2018-05
True story; i was standing in line, trying to buy a smarttrip card. For some reason i turned around, and i seen two mice playing down the aisles. Needless to say, i haven't been back. This happened in n July 2017
Marianne Johnson
2021-05
Made an appointment for COVID19 testing in advance but when I arrived at the Drive-Thru they alerted me that they weren't conducting tests because their system was down.
Yolanda C
2022-05
I went today to get covid test and no one was there. I called and they said the pharmacist was not there yet. But don't leave. Pharmacist gets there we're still in line for them to say they're not doing testing.
Shalena Toney
2020-05
This is the worst CVS the pharmacy stuff never answer the phone and never have medicine ready for pick , I always have to wait a whole day for my refills and the drive thru is the worst when it comes to waiting, they new a whole new work stuff
bigtonythabagman Robinson (Tony the review guy Dmv)
2021-05
Friendly helpful staff they also have a drive thru window for your prescriptions
Chelsea Andrews
2022-05
This CVS generally has the things that you need. I love that there there is more than enough parking and there's other stores around it.
Sibonisiwe Abdul-Majid
2021-05
Horrible service, slow line for Covid don’t come here for the test. Period unless you have all day to spare
Tanya Bethea
2023-05
I'VE HAD GOOD SERVICE INSIDE AND AT THE DRIVE THRU
Tiana Treasures
2018-05
Keep calling & get put on GOOD! Don't answer the phone if you can't answer questions butttttttt it's close to home so
Robert Caudill
2016-05
Best service I've received in a long time. Very friendly staff.
Zoria
2018-05
The same as any other CVS the only differences is no ATM.
Larry Stanley
2023-07
Nothing totally satisfied
iMU network
2016-05
Could do better -- slow
Cassian Wallang
2023-05
Excellent
Charles Jordan
2019-05
Always out of stock
Nelson Jimenez
2014-05
good service
| Monday | 8 AM-9 PM |
|---|---|
| Tuesday | 8 AM-9 PM |
| Wednesday | 8 AM-9 PM |
| Thursday | 8 AM-9 PM |
| Friday | 8 AM-9 PM |
| Saturday | 8 AM-9 PM |
| Sunday | 9 AM-9 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population