Rita's Italian Ice & Frozen Custard

John Wolf

2024-04

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Samantha Matlock

2023-11

Unfortunately their custard is not fresh from the machine, it is put in the freezer with sell by dates. Custard like this is normally 30% off at other locations. The staff refused to make a pint with fresh custard.

Brian Brown

2023-05

Visited the New Rita’s today walked up to the window like normal and seen how big it was inside then the worker was like come on inside… What Rita’s has an inside? Yup. So freaking cool. So inside I went and wow it’s so nice I attached a photo of the ordering counter. Def recommend the staff is very nice and it’s well built inside. Hope this helps you make up your mind in stopping by this new location.

Christine Garrity

2023-10

We hired Rita's ice cream truck for our wedding. It was a huge hit and Jeff and his team were so attentive, responsive, and professional. Highly recommend using them for your catering needs. We had so many people tell us how awesome and friendly Jeff and his wife are and how many ice cream selections/toppings there were.

Jolie Allen

2023-07

17$ for a half cup of custard and no sprinkles robbery!!!! Horrible place don’t go trash can I get the phone number to cooperate this was truly sad my kids were on the way home when I seen the small amount to late to go back but I need to speak with a manager or something!!!

Bleed Forme

2024-02

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Siobhan

2023-11

Since the management turnover in the last few weeks this place is amazing! The staff love their jobs and seem so happy! The new manager is very friendly and outgoing and the staff seem to love her! So thankful for this turn around!

R Floyd

2023-06

I am giving a score of 1 because I can't give a ZERO. I have frequented this new establishment twice in the past week and it is the absolutely worst experience possible. A trip to get an ice cream, or custard in this case, is intended to be a fun and enjoyable time, but both experiences were ruined by incompetent employees and a seemingly trained desire to short the amount of custard placed in the already undersized, but overly priced containers.This is akin to an experience at a Fair, where everyone expects to be swindled.My recommendation is to buy ice cream, or yogurt, or custard elsewhere so you can get some value for your dollar.

Niecie Jones

2023-08

Wish I could give 0 stars. My 1st visit this evening (around 6:30), was disconcerning. My visit was humiliating as I was subjected to BIAS, unwelcoming and harsh embarrass treatment by several store employees to include 'shift lead's. I was denied the use of my App Account since my Husband placed an order using his account. He was also allowed to redeem his reward. I was told I had to pay in full for my order. There is no other customer in the drive thru line. There are no signs posted indicating 'only one app used PER VEHICLE.The manner this was imposed on me was DISRESPECTFUL to say the least. I immediately felt my disability and race played an unwelcoming factor in the manner in which I was wrongfully treated,The store was not busy, so I fail to comprehend the way I was subjected to this disparaging treatment.Additionally, the manner in which we were spoken too, the tone and sharpness of tone is humiliating.I observed No signage at the store or on App, indicating one 1 app account can be used per car. And should there have been such signage posted, that too is discrimination as I am disabled.Demanding I park, remove my wheelchair, proceed to the Carry Out window and retrieve my order of an Ice cream cone and small ice.

Dwayne R

2023-06

Went to buy a pint of frozen custard to eat and they refused to give me a fresh poured pint so I could eat it there. Knowing how flimsy the plastic spoons are. The kid said they weren’t allowed to pour a pint. Better to go out of town for frozen custard.

Brooke-Lynn Chapman

2023-11

i love this place! drive thru, inside lobby, and outside window! super cool! management in the last month or so has been super duper!!

Chris Ollinger

2023-08

First time having Ritas. It was ok. Cotton candy doesn't have hardly any flavor. It was also more expensive then I thought. I will stick to regular ice cream.

william robb

2023-08

I had an issue with my order, they promptly fixed it and made my daughters day! Thank you and I look forward to every trip to Rita’s!

gail chapman

2023-10

Workers are so friendly, so many flavors of icees, and I love that they're open year round. Great place!!!

Michelle Henson

2023-05

The Concrete and Italian ices were amazing. My dog really enjoyed his pup cup.Thanks so much!

jamisjelly

2023-08

I love gelati's. Love the drive through and the location is convenient to a light to turn around on rt 235

James Wynn

2023-09

Always a great experience when ever I stop for ice cream, the staff is awesome.

Frenchie

2022-05

What a great strawberry shake. Will be back to try other treats.

John Jordan

2023-12

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Greg Chapman

2023-05

Very friendly staff. The drive-thru made it so easy. Can't wait to go back!

Alexander Chapman

2023-10

Very friendly staff, they helped with any questions I had, highly recommend for a sweet treat!!

Madiha Syed

2023-07

They messed up our order twice. Manager was so rude and didn’t even apologize for the inconvenience.

Lisa Delahay

2023-11

Food, location, staff all great

Edward Curley

2023-05

Rita's should be open In spring of 2023.

patricia gearheart

2024-04

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Scott LeFevre

2024-04

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Amanda Morris

2024-01

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