3.5 (801)
1 Red Pump Rd, Bel Air, MD 21014
(410) 838-5129
mcdonalds.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Wes Roberson
2024-05
This is the worst run McDonald’s I have ever been to in my life. Literally. It should not take 51 minutes from ordering to receiving the food.Third time having this happen is my breaking point with this franchise. You can literally drive to a Baltimore city McDonald’s and back in the amount of time this piss poor restaurant takes to give you a damn burger and fries. Apathetic teenagers and adults pretending like they’re running the place. Stay away from this trash heap. For gods sake.If I had the franchise owner’s number I would tell them this same thing.
Cieara'h S (Vwife)
2024-04
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Lauren T
2024-03
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Caitlyn Radel-Paaby
2024-01
Every single time I go through the drive through something is missing from my order. It wasn't even busy and I didn't get my 10 piece nugget. They were in such a hurry I didn't even have the chance to check the bag before having the window shut on me and the person walking away. Now I am out money and don't have all my food for the 10th time. Never returning to this location.
Jessica H
2023-12
Let me know how that one register works out for you guys on a busy Sunday morning with the older generation not wanting to bother with the kiosks. And whose idea was it to take the whole menu away inside? What sense does that make? This McDonald’s will fail due to recent renovations. The employees now make it clear they do not want to be bothered by you unless they are helping you through the drive thru.
Lilly Adams
2023-12
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Christina Preston
2023-10
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Leekioo
2024-01
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Keith Almsteadt
2023-11
Don't go there in the afternoon, service is horrible. I've waited over 20 mins on several occasions then given a attitude because I was upset at the poor service. then to top it off the quarter pounder was way under cooked. I won't b coming back when the kids work. Service is great when the adults are working. Also manager sits in lobby on phone while everything is backed up, very poorly run, after 3pm don't waste your time
eugene ostrander
2024-03
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Donna Gearhart
2023-10
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Bob Jacobs
2024-02
Ordered on app, waited 15 minutes for food that didn't come. Then had to go thru drive thru
TheGarrgoyle
2024-03
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Desmond Farrell
2023-10
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Tammy Santos
2023-08
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Raymond Vargas
2024-01
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Definitely Not Tsura
2021-05
So I have come to this McDonalds multiple times since it's so close to my house. I usually order a quarter pounder deluxe with no cheese. I have done this 3 times in recent memory, either at the drive through, or through doordash. All three times, there was cheese on my burger. Bonus, that this time, my fries were also half empty in a sealed bag when they arrived. Picture related. Today I was having a particularly bad day, so when I opened my bag, I finally called. The manager I spoke with told me "Well, if you order a QP w/ cheese, no cheese, the employees just see quarter pounder and put cheese on it. Instead, you can try ordering a QP hamburger, which doesn't come with cheese, so they'll be LESS LIKELY to put cheese on it." Not "Oh, yeah, they should be reading orders instead of just throwing whatever in the bag." No. Instead, I got "Adjust yourself to cope with our recurring mistakes."
Joe R
2023-09
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A KaziSr
2024-02
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Christopher Ballard
2023-07
So called large fries didn't even have a medium size worth of fries inside, and the workers were very rude and acted like they didn't want to be bothered. The ice cream cone was put together very sloppy and obviously rushed to the point the ice cream was barely on the cone.
Kitsuensha
2024-03
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Elliot McEwen
2023-05
Not sure why I keep coming here. Slowest service, unfriendly staff and it’s always 50/50 if you get the right order or not! Anyone saying it’s wonderful you must go play the lottery!! You must have a horse shoe somewhere.Staff just don’t have a clue and the manager does not have leadership skillsDO NOT RECOMMEND
Adrian Kurth
2023-08
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Eric Morris
2023-06
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Giff Nickol
2023-10
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Diane Hohman taffie
2024-01
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Robert Phelps
2023-05
The wait was fairly short. Our waitress was upbeat, prompt, and efficient. I had the "Grand Slam" (where have I heard that before?). It was delicious and filling. I asked for CRISPY bacon, and they did not disappoint. We would have liked to eat outside; however, they're located right on Coastal Highway.
Reyah H
2023-05
Went inside to order nuggets and they were stale and cold. No big deal, it happens. I bring it back to the counter to get fresh ones. The guy at the counter understood but I watched a woman in the back open the box and just throw them back into a fryer instead of making new ones. I just walked out and didn’t bother to wait for my old nuggets to be refried again.If you can’t be bothered to make new food that was obviously stale than I can’t be bothered to eat here ever again either.
blessing onuegbu
2023-08
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A
2023-08
Came to the drive thru around9 pm and the lady who took my order was nice but when we got to the window she was on the phone ok when we pull up to the next window to pick up are food this girl was so rude gave us 6 straw for 2 drinks to get us going but she forgets are fries and come back with fries not in a bag need better people to train them
| Monday | Open 24 hours |
|---|---|
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
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