4.3 (102)
3510 Harford Rd, Baltimore, MD 21218
(410) 366-7297
washthewag.com
Payments
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Nichole Morris
2022-05
Great first time visit! This store was a one woman show from washing, grooming, to cashier and she made it look effortless. When you arrive, there are two sets of doors, a double door and a single door on the left. Make sure to use the left one and ring the doorbell to be let in. Once inside, you'll be greeted by dog foods and supplies to the front and the wash and groom center past an open door to the right. You have the option to wash your dog yourself or have it done for you at one of the four available dog wash stations. We opted to wash our dog ourselves and were give two aprons and towels. Because it was our first time at a dog wash, she showed us how to use the machine. Make sure to bring your own shampoo or conditioner, but if you don't they have some available for purchase. Personally, she went above and beyond when she handpicked a shampoo for us with flea and tick after we mentioned heading to a national park and took the time to call us shortly after leaving when she noticed we forgot our dog brush. The total cost of a wash, shampoo, and extra flea and tick application came to a total of $40 which is extremely reasonable. The only reason I didn't give this place a 5/5 was because everytime I left to get something I had to ring the doorbell to be let in and it was extremely hot that day. However, once she noticed my frustration, she unlocked the door for me to make it easier on me.
Gabrielle Feldman
2023-12
This was a great experience! Even though she has a packed schedule, she was able to squeeze us in for a quick butt shave on our cat. She was quick and had a great price for the service. We will definitely be coming back!
John Noah
2024-02
Offered a 50% discount to wash my dog with no hot water. No thanks. Also, having random cats wandering the store while I try to wash my dog is a bad choice. Never spending money here again.
Cassidy May
2023-06
We came in from out of town, got rained out at the beach. Came by with a pretty dirty pup and were greeted with a smile. Everything was explained well and the facility was clean and well kept. We got recommended a shampoo that made our pup smell good and feel soft ð they even gave our puppy a complementary treat!
Shawn Wheeler
2023-06
I love this place! I will not send my baby no place but wtw!
Rachel Rock Palermo
2023-09
They have breed restrictions. With a hurt arm, I cannot wash my dog. They do not offer appointments to bathe pitbullâs. Mine is a 14 year old, mild mannered, snuggliest dog youâve ever met but I was denied this service based on his breed. Disappointed.
louise Cochran
2023-11
The service is awesome. My pup is always happy and cute when I pick her up!!
Zaida Cole-Thompson
2023-05
OMG, what a great experience! I was greeted with a smile and friendly service. Please bypass the chain... take your furry baby to best self serve wash in town. Two thumbs up!!!!
Cassie A
2023-05
Judy was very welcoming and helpful! Only $15 for the self-service dog wash, bring your own shampoo. Fast and easy experience!!
Kelly Rosen
2023-07
Bring your own shampoo but they supply the towels! Super friendly lady working the day we went.
Mrs. Slee
2019-05
I love this place and so do my dog Dominic and cat Sebastian. I have been a customer for several years now and they really do a good job grooming my dog, he always walk in the door with no problem and when they are finished he always smell like a little gentleman. I took my cat and they did a great job trimming his nails. The service is fast, they are very friendly and the prices are good. I would highly recommend you take your little four legged family members to "Wash the Wag"
Ian Newton
2023-08
Just what we needed! Our bernedoodles were so fluffy after the pro setup here! Weâll never bathe them at home again.
Danny Tozzi
2023-10
If you have cats they are definitely biased towards themDonât bother to callThe lady must be going through a mid life crisis
Nicci Eisenhauer
2018-05
Mary Ann takes time with her customers, great care of their pups, and carries the best brands of dog food --- competitively priced. She also has a very nice rewards program. The do-it-yourself tubs are always clean and a great convenience... with a low step-in tub for the big guys and oldsters.
Reese Tate
2023-07
I called for my cats and they just hung up the phone, they didnât answer any questions that i asked terrible service , so disgusted on how they treat customers
Conrad Johnson
2020-05
Very personable, one on one, face to face neighborhood groomer of pets. You we need to plan about 2 weeks ahead to get an appointment. The lady does great work.
Adena M
2019-05
locally owned small businesses ! Limited selection in pet grooming item. Great selection of dog foods and specialty items. My dog enjoyed his bath here. Staff was helpful. I will go back.
Leonard Brown
2021-05
Friendly dog lovers who do an excellent job of grooming your love one. They will really take care of your babies. Highly recommended
Jake Lloyd
2022-05
This place is great....the owner is probably the sweetest lady on the planet besides my own mother and grandmother. Please be respectful, she is wonderful.
kimberleigh eagleston
2018-05
They understand the lifestyles of the owners and the community, as well as giving superb care for our dogs. Marks and Spencer, and Fennel too love and have always loved Wash The Wag! Xo!
Christine Gower
2017-05
Be prepared when you first walk in! Cats are running around the store, and the place reeks of urine. When they were checking me out a cat tried to bite the girl working there. I wouldn't recommend this place to anyone, because it's a health code violation waiting to happen!
Victoria Emison
2020-05
They do not provide shampoo or conditioner for your dogs, so bring your own. Other then that, fair price and a great staff.
Caprice McL
2022-05
This the first place I found that grooms cats. They do an excellent service and are friendly. My cat is huge and I am glad I have some where like this to take him.
Rickie Hawkes
2023-05
Trash.....had to spin through twice lol the first time it washed the car with no water of soap. So they had us go back through a second time and it still was trash.
Janet Orlin
2018-05
Love this small business. I have gotten great advice and assistance from this place, the real personalized touch from a staff and owner with great hearts and a lot of experience with pets.
Winter Ookami
2020-05
Playing phone tag isn't the greatest and not having your questions answered after two voicemails doesn't work either. Hope to update this review when we can finally get in and talk to someone.
Lapaula Robinson
2023-08
They did a great job with my dog.
Rolonda Williams
2021-05
Took my cat for a last minute emergency and received great service for more than reasonable pricing. Will be going back.
Ed Bavis
2021-05
They are a very helpful and professional staff. Very clean and welcoming environment. Good pricing.
Pat Bandell
2018-05
Wonderful people who love dogs and they do an excellent grooming on our golden doodle. Highly recommend them.
| Monday | Closed |
|---|---|
| Tuesday | 10â¯AM-6â¯PM |
| Wednesday | 10â¯AM-5â¯PM |
| Thursday | 10â¯AM-7â¯PM |
| Friday | 9â¯AM-5â¯PM |
| Saturday | 9â¯AM-5â¯PM |
| Sunday | 11â¯AM-4â¯PM |
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