4.3 (638)
6325 York Rd, Baltimore, MD 21212
(410) 830-2125
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Crystal G
2023-10
It was okay for the basics. I would not buy fish from here until they’re feeders.The store is stocked but it always doesn’t look very busy and I went on a Saturday, late morning.
kelly ayers
2024-05
Thank GOD we came to this store…. This young lady name Francis was amazing and I finally found a good pet store to go to. We now have 4 pet Rats and a ferret. The place was super clean and everyone was nice.
Serenity ayers
2024-04
Going into the Petco I went to pickup bedding for my rats Francis ended up coming in and being really helpful helping with the toys and the bedding she was really sweet and had an overall the great attitude I would really love to shop and get her help again definitely will go back
Frankie Spano
2023-05
Azucar did such an amazing job with my dogs haircut/groom. He usually looks a bit silly for the week or two following his haircuts, but he looked so adorable when I picked him up, I was truly impressed. He’s never looked so cute post-groom, I’m so pleased!! She worked some magic, I swear. Will absolutely be back for future grooming for my pup! :)
Fred McCray
2024-04
I had an 8:30 a.m appointment with the dog groomer. I get an email at 8:17 a.m. the day of the appointment telling me that my appointment was cancelled. I was already driving to the appointment when I got the email.
Alicia Michael
2024-01
I am not in the habit of posting reviews, but I had to post a shout out to our most recent groomer, Brandon G, at the Anneslie Petco on York Road. We’ve had our dog groomed by other people in the past, but he’s never come back to us as clean and de-shedded as he did after seeing Brandon. Thank you thank you for the amazing job you did on our dog!! 10/10 recommend him for your double coated doggos!!Also, it was great to talk to Ericca about dog training sessions! Super friendly and knowledgeable!!
Kristan Stolze
2024-01
Good selection and prices. They also have an adoption area so if you like cats it's the perfect place to visit.
Mary Beth Sodus
2024-01
I was there late on a Wednesday night, and the gentleman at the register was very helpful and enganing. And I got a nice, small litter box.
Joan Miller
2024-02
The prices were great, amazing new customer discount, and easy pick-up.
Joshua Bryant
2024-04
Had what I needed in stock. Great staff and friendly atmosphere.
Bryan Jones
2024-03
Petco always has whatever is that I might be looking to get for my pets!! Also the customer service is always good too!!!
QueenPurple1992
2023-07
Most of the time, I'm skeptical and distrusting of large big box stores. Also I've not had the best experiences at other Petco or Pet Smart locations. Though this location, I've been going to for about year now and I've never had a problem(though I'm pretty there are off days every now and again). I usually buy fish here ( both saltwater and fresh water) and each time I've gotten good customer service and was able to get the type of fish that I wanted. Also the staff that helped me was very knowledgeable about the fish and how to care for them properly. Also, the fish were reasonably priced. A lot cheaper than some other places that sell fish. Unless something changes and make me not want to come here, I will continue to shop here.
CHERYL GORHAM
2023-11
I went with a friend to buy a Betta fish and the Cashier Erica was quite rude and nasty I bought the fish at 2:19 pm on Thursday the fish was dead before 4pm I had to call Petco Headquarters to report the whole fiasco, had to go back on Fri to return the dead fish because they were being over fed and it was several dead fish on the rack the GM from Petco Headquarters has yet to return my call so I guess it doesn't matter to them how you are treated in their store. BUT I PERSONALLY WILL NEVER SHOP THERE AGAIN. PERIOD
Danielle Finch
2024-04
Staff was friendly. Store was very organized
Karl Eric Sanzenbacher
2023-10
Pet store with cramped aisles and odd layout. Prices are a bit high. Items I need are normally in stock and staff is friendly. I get the sense that the location is understaffed and that local management is prioritizing customer service over basic stocking and maintenance.
Brittani White
2023-12
It was the best experience ever. Both workers were absolutely amazing and helpful.
Kathryn Gaynor
2023-05
I can really only speak on the fish/aquatic department, but it's a decent store. The betta fish are generally in much better condition than I've seen them in other chain pet stores and there's usually a pretty decent selection of aquatic life. Main issue I have is that some of the employees assigned to the fish department are clearly far less knowledgeable than others, and have given out definite misinformation to me and other customers before. But, I suppose that's to be somewhat expected from a big chain like Petco.
Towanda Griffith
2024-01
I had to go to a different location because they said they were unable to do amazon returns, even though they were on my return receipt!
M L
2023-07
I have been booked with meja 5 times in 2 months idk who she is as I've never had issues with the other groomers...but my appointment has been canceled all 5 times no phone call no message nothing!show up and can't been seen directed to manager Kyle he does nothing says sorry than im rebooked with her again and the process starts all over....will not be wasting my time with this location anymore and I've been coming here for years!!! GET IT TOGETHER!!!!
Naya Moore
2021-05
1st time to this Petco grooming location. NO complaints. Groomer was nice and friendly. She did a really good job on the hair cut!!.. I forgot groomer name sorry. Service was quick.. My fur baby SkittleBun seem to enjoy it. She smelled so fresh and clean. Groomer wore her out she was pooped/ knocked out afterwards lol
Jahmaica
2024-02
Note if you go there foramazon drop off. They start at 10am and stop at 7pm
Mikhel Kushner
2023-05
Just had a great experience here. Em saw me looking at muzzles and offered to assist. Em not only answered my questions about choosing the right size but made sure I knew the ins and outs of how to place it on my pups head properly. Grateful for the friendly assistance!
Pauline Williams
2024-04
The go to place to get your gas and eat and drink so much to choose from,
Thomas Scott
2023-09
Had nice conversation with one of the store workers who was very knowledgeable and had been through what I am going through (and I've been through this before too), and everyone else is very nice.
The Fake Langi
2024-02
Petco has a nice selection but it feels a bit cramped and not staffed
Cynthia Lowe
2024-01
Friendly staff always have what I need
Cocoabee Masslieno
2024-04
Customer service was outstanding.
L Shoe
2023-10
Went for something they didn't carry anymore, but got some other information.Purchased a dog toy and staff was helpful and friendly
Robin Sanders
2023-11
I had questions about my dog allergies and the petco worker really helped me. He was very knowledgeable
Mayumi Shigeno
2023-05
This store often has good discounted items. Alexis helped me to find what I needed and explained to me how the company guarantees 100% customer satisfaction. I was very pleased with my shopping experience with this store on that day.
Monday | 9 AM-8 PM |
---|---|
Tuesday | 9 AM-8 PM |
Wednesday | 9 AM-8 PM |
Thursday | 9 AM-8 PM |
Friday | 9 AM-8 PM |
Saturday | 9 AM-8 PM |
Sunday | 10 AM-6 PM |
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