4.4 (671)
3969 Boston St, Baltimore, MD 21224
(410) 951-7601
stores.petco.com
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Manuel Stewart (Mannie)
2024-04
This Petco is my go-to for anything that Loki needs. From his vet to his groomer they know him and he knows them. Thank you guys
Julia Carpenter
2023-09
It’s honestly disgusting the way they treat these animals!!!! They do not properly care for ANY of them. They have a ferret in a cage all by itself. Any knowledgeable person knows that ferrets are extremely social animals and this ferret being alone could be very dangerous. Not only this, they ALSO had flies in the cage flying around the ferret. With this ferret getting absolutely no care they have the audacity to charge $400 for this ferret? I’ve been to MANY petcos and the going price for them is $200-300 so this is just theft and abuse at this point.
Keyairha Wilson
2024-03
I came to this store looking for a cat post. Seen the posts on display and 2 caught my eye. I then continue to search for those particular cat posts however i came across a different sections of posts already boxed..mind you the section with the boxed cat posts were ALL completely different from the ones on display. I did not like the boxed posts so I searched for a sales associate for reassurance that the ones I wanted were not in the store. I greet him and he immediately looks annoyed. I proceed to ask if any of the displayed cat posts might have been in the back because I did not see any of the selections in the cat posts that were already boxed? With an attitude he replies "Well where is it?"Get to the section and I show him which ones i wanted. He then goes to the boxed section of posts and says " this is all we have." And just walks away. Legit he just walks away. I don't know this person from a can of paint but he makes it seem as though its a problem to ask for assistance. This is the worse Petco and the lady at the registers attitude was just about as bad. 02/17 around 7:50. Whoever those two were on shift that day need happiness in their lives or need to find a better job. Rude ans disrespectful.
Lillian Webb
2024-03
I visited this petco today from out of town. I’m here to see my brother and we stopped in for good for his dog. While here, I was particularly excited to see the fish and held my hand over the tank and also tapped the glass. Jessie came over and was loud and rude about telling me to “not put my hand in the tank” and when I informed her I only was holding my hand over, she said “well don’t do that either. In fact just keep your hands to yourself.” The whole things was very rude and as a person who’s worked in customer service, I was pretty displeased with how she handled that interaction. I would definitely recommend some customer training for her
Toairay Lewis
2024-05
The store was very clean. The shelves were stocked and the staff were helpful and knowledgeable about the products.
Kenneth Peake
2024-03
Great variety of items for all sorts of pets. Occasionally, you can purchase different pets here, such as ferrets, rabbits, lizards, etc. Usually, it has most of your pet needs in stock.
Donyel Cerceo
2023-12
So disappointed. I live an hour away but was in Baltimore for work. I ran in and grabbed some boxes of Just For Dogs food for my pup. When I got home and opened it for her it smelled bad. I checked the expiration date on all of them and they all expired weeks earlier. I guess they don't check to make sure their products on the shelves are still good. I am going to try to return these to a Pet Co near me. Boy I am glad I checked before feeding this to my dog.
Dan Gilfeather
2023-12
Petco provides a standard retail experience for pet supplies. The store offers a variety of products for different pets. Prices are competitive, and the staff is generally helpful. Petco serves its purpose as a convenient one-stop shop for pet essentials.
Gloria Parker
2023-11
**Hated it** Just came to wash my dog. Worst thing ever. Paid first, of course for lousy service. Cashier says "Let me know if u need anything " I finish washing my dig and the basket with towels is emptyI am literally yelling in this store for assistance. No one came. Not just yelling but YELLING.. "HELLO, CAN I GET SOME HELP?". The worker, not 10 feet away from me checking dogs in 4 grooming was just sitting there with 1 airport in... NOT 2. I asked her, "You didn't hear ME screaming 4 help?" She had to b deaf, but wasn't signing. She gives me a few towels rhen that's it. Checking out with other products, the cashier says a smart remark to me.. as we r the next in line. I walked to the counter and took a moment to gather if I'd go crazy on this trick or not. This caught me off guard. Don't worry about me coming back. Corporate condoned behavior pushing customers away... nice.
Heather Pielert
2023-12
DO NOT buy feeder insects from this place!!!! I ordered 80 medium crickets yesterday on doordash for my bearded dragon. They are infested with mites!!! There was small black worms in with the crickets and white spots all over them from the mites. I don't understand how this place stays in business while being so careless and neglectful. It's sad.
Jenee Robinson
2024-01
The staff here is GREAT! They went above and beyond to make my dog-son feel comfortable. You can tell they truly love animals.
Neil McAslan
2022-05
Could be amazing but staff don't put stock away and clear isles. Makes it difficult to shop and review products behind big palates. I asked for help and man clerk said in the blah blah isle. Behind the palate maybe.
Mark Jones
2024-02
Great store, nice and friendly employees. They treat my dog very well. We do drop in nail clipping
Charlene Gibson
2024-01
The staff are very helpful. The store is clean and I had no problem finding what I needed.
Jesse Giampaolo
2023-05
Pretty expensive in general for supplies but their animals seem to be in good health for a chain pet store.
Queen Kitana
2024-02
Great atmosphere, lovely staff that is friendly and gentle with people and animals alike. My favorite location to come to
Song Park
2023-05
They do not clean the cups with the betta fish inside. The bettas being inside the cup is cruel in itself but not changing the water everyday can kill them. I found this poor betta fish lifeless and dead from no daily water changes.When I took the cup to an employee they said they change water everyday. Which is obviously a lie. So many of them were lying on their sides as well. So sad. Please change the water everyday!!
Thomas Urquhart
2023-10
Store had what I wanted. Associates were helpful and did not talk down to customers and present a condescending attitude like some shops I’ve been to. The vital program provides a reasonable discount for purchases.
Brett Whitty
2020-05
Work across the road from here and check in on the fish tanks to see what's new; last couple times I have seen dead fish in tanks, fish with ick/fungus(?); "lobsters" with nothing left of them but their shells; heard two workers talking about moving fish to isolation tanks.I had planned to take a gamble with whatever's in their water and pick up two Glofish to replace a black phantom tetra and Zebrafish I'd lost in the last year (both were older fish). They gave me the old "your 15 gallon tank is too small for 10 fish" routine, despite the fact I have an established tank I'm over-filtering with a Fluval 206; water quality has been stable for 3+ years. Guess overcrowding is OK when chain stores do it though.Maybe try keeping your own fish healthy before you start giving advice guys. Your tanks looked great the week you opened! ... Not so much now.
Robb Will
2020-05
Cutest lil kittens with their Mom at the Boston st PETCO. From Barcs in Baltimore visiting store. Was ready to take one home that day.
Ricardo Ramos
2024-03
Horrible, I went for a leash and harness for my small dog, not single leash or harness, very disappointed. Not coming back.
robert, beck
2023-09
Quiet for Saturday afternoon. Three (durable) dog toys set me back almost as much as a pair of shoes! Dogs don't deserve us! Friendly helpful staff!
Alicia Joy
2023-10
Call me crazy, but the animal there where super friendly, like they where coming to the glass , following my son's movements. I always believe when you are choosing a pet make sure you let the pets Choose You and it seem like all the pets chose us but we chose was pet food for our animals back home. Super friendly staff maybe thats why the animals are so super friendly🤣😂🤣
Carlton Powers
2021-05
Stopped in for treats and got a super sweet bed for Bambino. After mistakening buying the wrong size bed on several occasions, this bed was a relief. Huge and comfortable, so it can hug B when I cannot. Stop on in.
Karen O'Donoghue
2020-05
Very pet friendly. Mostly easy to find help when it wasnt easy to find what you were looking foor. We had just adopted two wonderful kittens and needed everything for them. Petco gave us a special "new parent" booklet with coupons & advice.
Erica Siegel
2023-05
I love this location. I used to take my Frenchie all the time in the summer for walk, but unfortunately she passed away last week. The manager, Jessie, was absolutely lovely about it. Her passing was unexpected and I had a ton of unopened expensive canned food that she graciously took back. Will continue to take my future dog here. :)
McKenzie Kuehlewind
2023-05
I walk here several times a week with my dog to get supplies for my wide variety of pets. The staff is always helpful and friendly to both me and my dog and I never have to wait in a long line. Sometimes prices are cheaper on their website, but they will price match it if you show them with no problems. If you don't want to do that though, you can always order online and just swing by to pick it up. Definitely my favorite pet store in the Canton area.
Ray Antonio
2024-02
Erin was very helpful to my dog food issue.
Jeanny Gomérez
2023-05
Love this Petco branch! The store is clean and well stocked every time I visit. But what really impressed me was the grooming team. They are so friendly and very experienced with grooming Samoyed fur and listened to all of my specifications. I will be coming back to get my Samoyeds groomed here regularly for sure! I recommend Jay to anyone who has a Samoyed!
Scott Jacobs (The truth)
2023-05
The customer service is PHENOMENAL! Everyone is so helpful and make you feel welcomed! I always say you can tell how great a leader is by the happiness of the people who follow! The employees are great. Kudos to all the hardworkers here! PHENOMENAL!
Monday | 9 AM-9 PM |
---|---|
Tuesday | 9 AM-9 PM |
Wednesday | 9 AM-9 PM |
Thursday | 9 AM-9 PM |
Friday | 9 AM-9 PM |
Saturday | 9 AM-9 PM |
Sunday | 10 AM-7 PM |
Scan the QR code to leave a review.
Powered by bulkqrcodegenerator.com
Pet Stores in the USA
Discover an extensive listing of reputable pet stores offering their products and services across the country. Find dependable solutions for all your pet care needs with ease.
Broswe by Population