4.4 (139)
711 W 40th St Ste 161, Baltimore, MD 21211
(443) 602-7945
petvalu.ca
Service options
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
jason molidor
2018-05
Reasonable boutique pet shop. National chain. Staff is very nice. Rewards build fast, and they work with local animal rescues like AARF.
Chris Reinhardt
2020-05
Management are very friendly and helpful. They've helped me reach switches and are so quick to help if i need anything. They're well stocked with a variety of supplies, covering the needs of most pets. They're also okay with me training my dog there and not necessarily making a purchase every time.
Crystal Semler
2018-05
June 2017 - 3rd new manager. And now I'm back to my same issue of them not having my dog's food in stock. It's a $45 box, you'd think they'd want my business.-----------------------------April 2017 - I still have the same issue with them never having my dogs food in stock. It's a 40/60 chance at this point. Thankfully there is another store in the neighborhood...but I hate having to make that walk.-----------------------------------------------------------------------I really do like this store. They have a huge selection of dog/cat treats, including a healthy variety for older animals. I have a 13 year old pug missing a few teeth, so her diet is very important to me. I feed her Honest Kitchen - Force, which she loves and goes through about every 16 to 20 days.My only con about this store would be their stock management. Twice, since they opened this past summer, I've gone to get my dogs food to find they were out of stock. The last time happened was Saturday, 11/12; the young lady told me new stock arrives every Friday. The manager would have been happy to place an order for me, but my dog wouldn't be able to wait, so I had to go elsewhere. I hope they don't keep a habit of letting their stock run low.I do look forward to giving the bath stations a try in the future.
LJ SAX
2019-05
I've been here about 7 or 8 times now and I have to say I highly recommend it. I come really for the dog wash, but I've ventured into some other purchases as well. It has a great boutique feel the staff are excellent and friendly. It is always clean and there is hardly ever a wait.
Gregory James -DHS- SSC
2020-05
This is our favorite venue for washing our dog (golden retriever). The baths are always clean, well lit, and well maintained (wish I could say the same for other Pet Valu nearer to me). There is ample (if busy) parking. For $10 per wash, you can't do much better.
Cristina Dotts
2021-05
Very sad these places are closing. This was my go to place to pick up fun, affordable scratchers for my cats (they go thru them quickly) and flea treatment. Always meet super nice people who worked there too. And they successfully groomed my crazy temperamental long haired cat, we will miss them :(
Nathan Randolph
2020-05
This pet store carries some quality pet food and supplies. It is also right next door to Starbucks so in my opinion how can you go wrong. Customer service has always been great. Don't forget to stop to say hello to the cats up for adoption near the front of the store! 😊
Lili Stephan
2020-05
Great place to shop for high quality pet food, toys, and more! They often have kittens available for adoption. There is a bath area where you can bathe your dog. First time is free!
Sabrina Lance
2019-05
Good layout. Great wash area for dogs. Staffer was helpful and assisted with several items on our doggy wish list, even a new coat! Thanx a million! Ralo & family
The Printress
2020-05
The employees were so helpful. One of the associates gave me so much information that I changed my mind on getting my daughter an aquatic turtle for Christmas. Once we learned of the upkeep, we decided on an IPhone instead. Lol. The place was immaculate and the employees were so helpful and knowledgeable about the animals and products needed to care for them. They were so laid back and cool. Kinda felt like old friends. My second time there and I will be back again.
Candice Miller
2018-05
We try to use this location for the dog wash but it seems we have more problems here each time. Today we went over an hour before closing to get our 2 dogs washed. Anyone who has dogs knows what a hassle it can be packing up and drive them sometimes. We get there and were not greeted as she the associate chit chatted it up with someone. Then we kindly ask to use the dog wash and she says oh sorry she already cleaned them and she is the only one there and they close at 7pm. This would be understandable if we strolled in at 6:45 but an hour before is ridiculous. We are left with no clean dogs and no where else to go because it would take too long to get there and be able to give the dogs an acceptable wash. What a waste of time and gas.
Adriana Arguilez
2017-05
Great selection of products! Staff super friendly, I can't give it 5 stars because I can't handle the fish in tiny jars or the kittens in the front window.. But overall a friendly place to shop beats Howl down the street hands down!!
Ben Touchtone
2019-05
Amazing atmosphere, great selection of products, super helpful and knowledgable staff. Self wash dog baths are very convenient. Definitely a one stop shop for all pet needs!
Keri C
2020-05
Decent pet supply store for the size/location. Staff was very helpful, and nice. Some items seemed to be on the pricier side.
Lee Martin
2019-05
The staff at the Rotunda are amazing and provide excellent customer service. Unfortunately do to a recent mice problems at this locations I will no longer be able to shop there. Please fix this problem and I will return for business.
Tony Viglione
2019-05
The store was nice and clean. A good selection. We went to get a new betta fish and they had a good selection to choose from and it was much cheaper than PetSmart or Petco.
Danielle Love
2019-05
Rewards program is essential when my dog eats through $70 a month. Woof.The baths they offer are pretty stellar.
Averil Rosenburgh
2021-05
Knowledgeable and helpful/courteous staff. I had just gotten my kitten, about an hour beforehand. The staff was extremely helpful in assisting me, with start-up items.
Edward Zarkowski
2019-05
First time shopping at Pet Valu. Great little shop in my neighborhood. We got exactly what we wanted, a new fish at about 75% less than the big chain stores.
Eileen Reilly
2017-05
Love this store! They have products for pets I've never seen in any other pet food/supply store.Its very clean and the employees are very friendly and very knowledgeable about all their products.Definetly will be going back.
Nikki
2019-05
Staff was too busy talking amongst themselves. As I walked in, no one greeted me and one employee stood directly in the aisle whilst on the cell phone to the point I had to walk around. They didn’t ask if I needed help and I just walked right back out! #DoBetter
Neil McAslan
2018-05
Love the staff, snacks, wash, and staff. It's a beautiful store and I so convenient. The dog wash basins are great and fun to use.
Ian Russ
2018-05
The only good thing this place is good for is the dog wash. Other than that, way overpriced on most of the foods, supplements, accessories and treats. Some items are so overpriced, it’s insulting to any consumer.
Richard Stearns
2020-05
Pet Values are the best places for pet stuff on the whole planet!! They are very helpful everytime I go in probably because they are not a giant store like the others.
Bill Poulsen
2020-05
Always great service and selections for your pets. People their really love pets and are friendly and knowlegeable.
Ginger Eckroade
2021-05
They are helpful and efficient. This is a nice place for dogs and their owners when supplies are needed.
Yolanda Jones
2020-05
My first time and l loved it. Prices were reasonable and l loce the home baked dog cookies my 2 dogs loved them.👍
Sonya Lawson
2021-05
The Staff in there is very polite nice and they always have what i want when i go in there for My Cat&Dog
Christopher Hunt
2020-05
Cheerful, helpful, and pet loving folks. We're happy to have a great place for everyday animal needs.
Scott Mease
2019-05
Knowledgeable, friendly and helpful staff. Prices are reasonable and a good rewards program. Plenty of free parking too.
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