CVS Pharmacy

Alex M

2023-11

One pharmacist (a woman) was very nice and accommodating when I finally got my script filled. That being said.....My Rx was sent here last week, it took them a week to fill it. On top of that, they changed their hours so the pharmacy closes at 5 (I had to take off work early to get my Rx). I went, they didn't have it ready. The next day, they finally said it was ready. Went back this morning to pick it up, it took them 20 minutes of looking around until they realized they lost it and just refilled it on the spot.Worst pharmacy I have been to in my life. If you value your time and sanity, don't fill your Rx here.

Daniel Garmendia

2023-07

Had a prescription transferred here, was promised a call by their pharmacist when it was ready. No call. I phoned for a week trying to see if I could get my order. They never pick up the phone. Finally just came in, but the line is 8 people deep and there's only one person working. She's maybe filling one order every 10 minutes, and the phone is ringing off the hook without anyone answering. They need more staff.And after waiting more than a half hour just to talk to the pharmacist, turns out they never transferred my prescription even though they promised me that they would. And I'm leaving empty handed. Pharmacist refuses to transfer the prescription today and ask that I call. Impossible place. Shut it down

Alexis B

2023-10

09/23 @ 5:16 Whew i had a run in with a young woman here by the nameOf DENISE.I got two notifications via text that my Rx Was ready. Today on Saturday I decided to pick up my RX and when i got there they let me know ONE was ready and she said oh when they aren’t picked up in 14 days we put them back. I politely said no i just got this notification for both. Denise proceeds to ignore my request for my second rx and ring me up just for one . I then ask her what about the other one ? She then proceeds to say i can help with this one the other is not ready. I then said to her i could wait and asked if she knew how long? She then proceeds to tell me she can help me with the one or cancel it .. at this point I’m confused… because why does me asking about time frame or if the system will alert me when it’s ready grounds for cancellation. She then puts me off on the pharmacist but this is customer service and HER JOB not a clinical question. Sis couldNot tell me if i could stay and wait or come back tomorrow?When i askedFor her name she was very condescending!!! And said nice to meet you.All she needed to say was I’m sorry this happened we will work on it now. But instead she decided to provoke me instead of just being honest !!! I am understanding that things happen. The pharmacist deserves a better support because she doesn’t want to do her job.Denise has twist in her hair and today she had on a hoodie with a blue hat.

Jon Nolan

2023-10

Awful pharmacy. Hours are incorrect. They consistently mess up everything. Have had multiple friends have same experience. They mine as well just close down the pharmacy if this is how poorly it’s run.

Lisa Spritzer

2023-05

Not only did different staff at the pharmacy lie to me repeatedly over a THREE WEEK PERIOD to get ONE RX filled, i called the regular store today. I just called to find out the store hours for today as it's a holiday. Not only did they not know the store hours, they refused to find out. Was told it's up to the store night shift. I asked when they come in. Was told they don't know. No words. i shouldn't be surprised. Close your doors. You're a disgrace to the Federal Hill community. BTW, Walgreen's in Parkville where i work filled my Rx and it's been smooth sailing with them.

Priydarshan Panchal

2023-05

Extremely bad service. The pharmacist denied us medication last month saying that it was not available. Despite us receiving a text saying it's ready. The person couldn't find our medication for 2 days. My wife missed the time to take her medication on time that month due to their bad service. This month the same thing happend. He said the medicine is not ready even though we received a message saying it was. we refused to leave without the medicine. The person went inside and came back with my packed medicine in 10 mins. Not sure why they refuse to give packed medicine and lie about it. When confronted the person passed extremely rude comments.

Debra Dutton

2023-05

I don't care what hours they post, they never keep them. When they said they were open until midnight, I would constantly go over there at 9:30 and they would already be closed. Then they changed it in July to only being open until 10pm, I just went over there at 9 tonight and they were again already closed. This CVS is never stocked, always out of things, and always short of staff. The absolute worst CVS I have ever been to. This location is trash, I'm sorry

Carly Hinton

2024-04

Medications not stocked, short staffed, pharmacy opened late.

Shane Glass

2017-05

While it had the standard CVS fare, the selection in it's convenience section has a seemingly random selection. Also each of the main windows looks like someone has tried to break through them for at least a month.

James Wise

2022-05

There is always a complication with my prescription pickup at this location. Every. Single. Time. And don't even bother wasting time trying to sort it out with CVS's online system or over the phone

MJ Springer

2018-05

Popped in just at closing time, very friendly despite dealing with someone from out of the continent. Relatively well laid out though some of the automated announcements when you walk through a specific area of the store or pick a certain item off the shelf were a bit freaky.

Muhammed Fazeel

2022-05

Had probably my best experience at a cvs, Norma helped get what I needed quickly and helped me save money by using coupons properly.Thank you! It’s a shame I am only visiting the area

David Chase

2022-05

The most unreliable pharmacy in Maryland. It’s like a trying to get a prescription filled in a 3rd-world country. I have been on hold for ages to refill a prescription that their automated system could not find. I gave up.

Berry Gibson

2023-10

A pharmacy that doesn’t carry n95 or k95 masks? That’s so lame.

Joe Levy

2023-05

The CVS pharmacy staff at 1000 S Charles St continues to be horrible. Not customer friendly in the least.

Mary McCeney

2022-05

Always a delay in getting my script - definitely most unorganized CVS in the nation

Emmeline Minchala

2022-05

Be prepared to waste your time here.

Clifford Gaither

2023-05

My kind of place

Jenn Francis

2023-07

Typical CVS